Windows Messenger fails to sign in automatically

[Jim]

Windows Messenger 5 will launch upon bootup, but waits for
me to click the "sign-in" button rather than sign-in
automatically, as requested. When I accept the username
and password "remembered" by Messenger, I sign in with no
problems. Previous versions of Messenger and the latest
version of MSN Messenger had no problem with the automatic
sign-in. I've followed all the advice I can find on the MS
KB. I've loaded and unloaded MSN Messenger 6 and Windows
Messenger 4.7 and they sign-in automatically as requested.
I'd like to run on Windows Messenger (not both messengers
concurrently).
Thank you for your help.

 

[Jonathan Kay [MVP]]

Greetings Jim,

This will occur when MSN Messenger 6 has been installed (even if its been uninstalled). To
get this functionality back, close down Windows Messenger (right-click its icon and choose
Exit), then click Start, then Run, type "regedit" and then click OK. You'll now be in the
Registry Editor, if you're not familiar with it, this is where most configuration settings in
Windows end up. To fix your problem you'll need to navigate to the My
Computer\HKEY_CURRENT_USER\Software\Microsoft\MessengerService key (they look like folders
and navigation is the same as in Windows Explorer). After you find the MessengerService key,
click it, then click the Edit menu, then choose Delete. Confirm the operation and now the
MessengerService key should be completely gone. Then close the registry editor, click Start,
then All Programs, then Windows Messenger. Then, you'll need to sign in to both of your
services one more time manually (type your login/password) into Windows Messenger, and after
this it will once again log on automatically.
____________________________________________
Jonathan Kay
Windows MVP, Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com

 

[Joe]

Thanks Jim for asking and Jonathan for answering. I had the same problem
and have searched everywhere on MS and Google for the cure. This worked.

 

[Jim]

Jonathan,
Your solution has restored my Windows Messenger 5 auto
sign in. Many thanks.

-----Original Message-----
Greetings Jim,

This will occur when MSN Messenger 6 has been installed

(even if its been uninstalled). To

get this functionality back, close down Windows

Messenger (right-click its icon and choose

Exit), then click Start, then Run, type "regedit" and

then click OK. You'll now be in the

Registry Editor, if you're not familiar with it, this is

where most configuration settings in

Windows end up. To fix your problem you'll need to navigate to the My
Computer\HKEY_CURRENT_USER\Software\Microsoft\MessengerSe

rvice key (they look like folders

and navigation is the same as in Windows Explorer).

After you find the MessengerService key,

click it, then click the Edit menu, then choose Delete.

Confirm the operation and now the

MessengerService key should be completely gone. Then

close the registry editor, click Start,

then All Programs, then Windows Messenger. Then, you'll

need to sign in to both of your

services one more time manually (type your

login/password) into Windows Messenger, and after

 

[Jonathan Kay [MVP]]

Hi Joe,

Glad to be of assistance =).
____________________________________________
Jonathan Kay
Windows MVP, Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com

 

[Jonathan Kay [MVP]]

Hi Jim,

Glad to hear it =).
____________________________________________
Jonathan Kay
Windows MVP, Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com