WINDOWS MEDIA PLAYER CRASHES ON STARTUP

[EDDIE]

Hi
I need help with WMP in VISTA!
It has been working fine,then all of a sudden it has been crashing on start
up.

It has been working with all my firewalls AND Roxio Creator 10.

Here is the error codes...Please Help!

THANKS ED


Problem Event Name: APPCRASH
Application Name: wmplayer.exe
Application Version: 11.0.6000.6344
Application Timestamp: 46e5f12e
Fault Module Name: Indiv01.key
Fault Module Version: 11.0.6000.7000
Fault Module Timestamp: 46df5cdb
Exception Code: c0000005
Exception Offset: 000bed99
OS Version: 6.0.6000.2.0.0.256.1
Locale ID: 1033
Additional Information 1: 2625
Additional Information 2: 5aff434a35c5abb73044adce0566390e
Additional Information 3: dd6a
Additional Information 4: 566e3eba29dbbf376e58eff38f1f2de6

Extra information about the problem
Bucket ID: 582607141

 

[zachd [MSFT]]

Did you upgrade the processor on this machine... ?

If you reset the DRM license store per--
http://support.microsoft.com/kb/891664/en-us
does that fix this up?

 

[EDDIE]

The motherboard and graphic cards were replaced by the Dell service call.

The Cpu is still the orginal. The problem was corrected by your advise and
also

installing the Creative SoundBlaster Vista drivers. So far so good.

Thanks,

EDWARD B. SPERLING