Windows ME===> XP Home

[Josh]

i have a gateway computer with all the requirements im
pretty sure. when i try to load the restore disk it says
it cannot load the file I386\WINNT324.DLL it is corrupt or
something. i took the disk back to the store and got
another one. it did the same thing so i tried to reboot
with the disk in the cd-rom. it said it doesnt recognize a
previous version of windows installed on the computer and
asks for a older restore disk. so i put in the older disk
then it says it doesnt recognize that disk. please help..
thanks.

 

[Jerry]

Because the Gateway is using proprietary software not recognized by the XP
Home software.

Check the Gateway web site for any comments on how to upgrade.

 

[Michael Solomon \(MS-MVP Windows Shell/User\)]

I don't understand what you've done. You keep referring to a restore disk?
What is this restore disk, do you mean a retail version of the XP
installation CD, a manufacturer's restore disk? Are you trying to upgrade
over your Windows ME installation or are you trying to do a clean install
and use the Windows ME disk when it asks for proof of a previous OS in which
case, a manufacturer supplied OEM disk usually will be unrecognized.