Windows Mail won't download mails from server

[Steve]

Again. Last time this happened, everyone blamed McAfee, so I killed
McAfee and installed AVG Free which is good because it is free. But now I
have exactly the same symptoms:

a) Won't download load messages from the server, tries, but eventually
times out
b) Happens with Windows Mail, Windows Live Mail and Outlook 2007

I've now uninstalled AVGFree re-booted and the mail client(s) still stick at
"downloading measage 1 of 65" then timeout after 180 seconds.

Where do I look next? Webmail is fine.

XP and McAfee was rock solid problem free for years - Windows Mail
performance is shocking even when working properly?

My son bought a new Dell laptop last month with Vista , he has ripped out
Vista, installed XPSP2 (he used MY spare licence!) and he works grief
free. I've been using Vista for 6 months now - is time to quit and return
to XP peace and stability?

Oops I'm using an Acer 5630 laptop with 2GB of RAM Vista Home Premium,
Intel Core Duo 1.66G CPU. At idle Vista is grabbing just less than1GB of
RAM (I've only the standard gadgets running + IM, A/V is uninstalled while
I try to get eMail working again. Is it me, but isn't an O/S that needs
2GB to run a basic suite of MS office applications reasonably well, a bit
out of hand?

Steve

 

[Guest]

Did you run this program to clean up after McAfee?

<http://service.mcafee.com/FAQDocument.aspx?id=107083&lc=4105&partner=McAfee&type=TS&ia=1>

It's sometimes also necessary to remove your email account under Windows
Mail, then restart Windows Mail, then create the account under Windows
Mail again.

<http://www.pcadvisor.co.uk/forums/index.cfm?action=showthread&threadid=289750&forumid=20>

When you installed AVG Free, did you use the standard install? That
sometimes makes its email scanning part cause problems, so you may
want to try either AVG Free or avast!, either one with a custom
install that tells it to leave out the part that scans email.

Also, if messages won't download from the server, there may be something
causing this in the oldest such message. Can you log on using webmail
and delete this oldest message that won't download?

 

[todeb]

Im having the same problem Patrick, did you ever get it to work?

 

[Dave]

Try the newer Windows Live Mail. It has more features, and works better.
Windows Mail has not been updated in the past year, and many users have
reported problems with it.

 

[Steve]

Thanks Robert - I've run the McAfee tool and delted the message via webmail.
It is now downloading messages again.

Steve

 

[Guest]

You're welcome.

Thanks Robert - I've run the McAfee tool and delted the message via
webmail. It is now downloading messages again.

Steve

 

[Gary VanderMolen]

Your problem this time is a stuck email message on the server.
Go to the mailbox on the server via webmail, then delete the oldest
message. That should break the logjam.