Windows Mail hanging on authorizing

[Wolfe13]

I have Windows Vista Home Premium edition and I am using Windows Live One
Care. Today there was an update to Windows Live One Care. Now when I open
windows mail it gets stuck on the authorizing screen and I get this message
Account: 'shawmail', Server: 'shawmail', Protocol: POP3, Port: 110,
Secure(SSL): No, Error Number: 0x800CCC19

I have 2 e-mail accounts and the 2nd one works fine but the first one does
not, I have not changed anything, it was working fine yesterday. I even
deleted and remade both accounts and it still does the same thing. If I
leave windows mail open eventually it will get past the authorizing and it
will receive the e-mails but it is very slow on my regular e-mail address.
This is really annoying anyone have any ideas?

Thx in advance

 

[Frank Saunders MS-MVP IE,OE/WM]

I have Windows Vista Home Premium edition and I am using Windows Live One
Care. Today there was an update to Windows Live One Care. Now when I
open
windows mail it gets stuck on the authorizing screen and I get this
message
Account: 'shawmail', Server: 'shawmail', Protocol: POP3, Port: 110,
Secure(SSL): No, Error Number: 0x800CCC19

I have 2 e-mail accounts and the 2nd one works fine but the first one does
not, I have not changed anything, it was working fine yesterday. I even
deleted and remade both accounts and it still does the same thing. If I
leave windows mail open eventually it will get past the authorizing and it
will receive the e-mails but it is very slow on my regular e-mail address.
This is really annoying anyone have any ideas?

Thx in advance

Email scanning should be turned off in any anti-virus. Also exclude EML
files from the scan. It provides no
protection not provided by the regular resident protection.
Besides that, McAfee and Norton are not compatible with Windows Mail and
Outlook Express and should be uninstalled. The latest version of Trend's
anti-virus seems to be causing problems too.

 

[Wolfe13]

I am not using mcafee or norton I am using windows live one care, and there
is no option to turn off e-mail scanning. I have e-mail addresses in windows
mail and the 2nd one does not get stuck on authorizing just the first. I
have deleted both accounts and remade them with the same results.

 

[Gary VanderMolen]

"shawmail" is not the actual mail server name, it is an alias
for the actual name. Even Shaw admits that "shawmail" does not
work all of the time, see
http://www.shaw.ca/en-ca/CustomerCare/InternetSupport/Residential/Email/Email+FAQs.htm#q1
which has a link for obtaining the proper server name.

 

[Wolfe13]

I believe I have found the problem I had windows live one care run a full
virus and spyware scan and it found a Trojan that I had it remove and now
windows mail is working properly again. How I got that dam trojan is beyond
me, but I'm glad everything is working again. Thanks for all your replies.

 

[Frank Saunders MS-MVP IE,OE/WM]

I am not using mcafee or norton I am using windows live one care, and there
is no option to turn off e-mail scanning. I have e-mail addresses in
windows
mail and the 2nd one does not get stuck on authorizing just the first. I
have deleted both accounts and remade them with the same results.

'shawmail' is not a proper server name. Contact shawmail and find out what
it should be. You may also have to change some port numbers and other
security settings. If they don't have instructions for Windows Mail the
instructions for Outlook Express are the same.