K
kennethmac2000
OK - I understand what you're saying.
Just wondering though... if I go through the above list of links and am able
to rule out spyware/hijackware, is there any other advice that you (or anyone
else) is likely to be able to give on this issue? Or have we pretty much
reached the end of the road when it comes to known possible causes of my
problem?
Just wondering though... if I go through the above list of links and am able
to rule out spyware/hijackware, is there any other advice that you (or anyone
else) is likely to be able to give on this issue? Or have we pretty much
reached the end of the road when it comes to known possible causes of my
problem?
PA Bear said:Since you have no anti-virus application installed, logic suggests that you
must at least rule out the possibility of an infection being the cause of
the problems. Continue to Step #2.
Hi again,
Further to your message above, I have now done a full scan with MSRT and
it
reports that no malicious software was found.
Is there some clue in what I have previously said that makes you fairly
sure
this problem is nonetheless caused by hijackware?
PA Bear said:1. See if you can download/run the MSRT manually:
http://www.microsoft.com/security/malwareremove/default.mspx
NB: Run the FULL scan, not the QUICK scan! You may need to download the
MSRT on a non-infected machine, then transfer MRT.EXE to the infected
machine and rename it to SCAN.EXE before running it.
2. Run a /thorough/ check for hijackware, including posting the requested
logs in an appropriate forum, not here.
Checking for/Help with Hijackware
http://aumha.net/viewtopic.php?f=30&t=4075
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/data/prevention.htm
http://inetexplorer.mvps.org/tshoot.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://www.elephantboycomputers.com/page2.html#Removing_Malware
**Chances are you will need to seek expert assistance in
http://spywarehammer.com/simplemachinesforum/index.php?board=10.0,
http://www.spywarewarrior.com/viewforum.php?f=5,
http://www.dslreports.com/forum/cleanup,
http://www.bluetack.co.uk/forums/index.php,
http://aumha.net/viewforum.php?f=30 or other appropriate forums as
well.**
If these procedures look too complex - and there is no shame in admitting
this isn't your cup of tea - take the machine to a local, reputable and
independent (i.e., not BigBoxStoreUSA) computer repair shop.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
kennethmac2000 wrote:
Is there any way I can discern whether this is the case?
:
[Perhaps yours is the only User Account infected with hijackware (so
far)?!]
kennethmac2000 wrote:
I'm running no anti-virus actually.
But since this problem doesn't affect other user accounts on the PC,
it
must
be something to do with my account (perhaps/probably the Registry?).
Changing to a different application doesn't sound to me like it is
really
getting to the root of the problem, which I would quite like to do,
and
I
thought maybe someone on this forum might at least be able to point me
in
the right direction on this one? For example, thinking about both the
filesystem and the Registry, how can I totally reset everything
related
to
Windows Mail?
Kenneth
:
Which antivirus are you running? Some of them cause problems with
Windows Mail over time.
If WMUtil was not effective in fixing the problem, about the only
thing
left
is to upgrade to Windows Live Mail:
http://download.live.com/wlmail
--
Gary VanderMolen, MS-MVP (Mail)
message Hi there,
I have happily been using Windows Mail in Vista (SP2) for a number
of
weeks now, but suddenly it has started behaving rather strangely, in
that
it has stopped displaying the message body of ANY e-mail (from 2
different IMAP accounts and 1 POP account).
I have tried all the obvious things:
1) Logging out/in and rebooting.
2) Compacting/repairing the Windows Mail database using WMUtil.
3) Trashing my Windows Mail profile and starting from scratch - but
even
with a completely fresh profile the default "Welcome to Windows
Mail"
e-mail that gets put in your inbox wouldn't display.
Just to clarify, the message headers display fine, but the message
body
does not - not even if you double-click a message to open it in its
own
window, and not even if you Reply or Forward to the message.
As I said this is a problem affecting all e-mail across 3 different
accounts (and even the default "Welcome to Windows Mail" message in
a
fresh WM profile).
Any idea at all what is wrong here?