windows live messenger error

G

Guest

i've updated my messenger to windows live messenger on recomendation from the
site. the installation goes fine but when i try to install it i get a
msnmsgr.exe - application error message that reads ' the application failed
to initialize properly (0xc0000005). click ok to terminate the application'.
it appears again after clicking ok. i have a sony vaio and have heard that
there are problems linked between these two. can anybody help?
 
J

Jonathan Kay [MVP]

Hi,

Yep. If you remove the SonicStage Mastering Studio Audio Filter from Add or Remove Programs
in the Control Panel, this will be resolved.

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2006 Jonathan Kay.
You *must* contact me for redistribution rights.
 
S

Swiv

Try going to Control Panel - Add/Remove programs and remove:
SonicStage Mastering Studio Audio Filter

I had exactly the same, worked first time.
 
S

Sparrow

Swiv said:
Try going to Control Panel - Add/Remove programs and remove:
SonicStage Mastering Studio Audio Filter

And after installed Live Messenger, is it possible to reinstall Sonic Stage
Audio Filter without having the same problem?
 
J

Jonathan Kay [MVP]

Hi,

As far as I'm aware no, unfortunately I don't have a test base at the moment to say 100% so
give it a try. You can always just remove it again.

--
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger/Windows Live Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2006 Jonathan Kay.
You *must* contact me for redistribution rights.
--
 

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