windows live mail & windows mail

[methuselah]

Sinec inst windows LIVE mail, I have had problems which seem to involve
Windows Mail (not'Live Mail') and asked MS Support if I should uninstall
Windows Mail & rely on 'Live Mail or are they inter-dependent.
Microsoft support ref me to MS Cust Service who couldn't advise & ref me to
this site.
One Problem is that when I scan docs with Canon MP610 & tCanon Navigator EX
and then try to email using Nav Ex,, the Menu offers Windows Mail not 'Live
Mail'as a sending option.
Then, after selecting Windows Mail, , I get 2 Message windows saying
'Windows Mail' has stopped working etc" and 'Windows Live Mail has stopped
working etc
When I respond by clicking a 'close program' button ' on this window, my
already open Live Mail program is closed down with the total loss of any msgs
I'm writing at the time
MS Cust Support just says "Windows Mail is come with Windows Vista and the
support for Windows Mail is tied with Windows Vista".
since I', talking to Tech Support & Customer Service for Windows Vista, why
can't they reply.
I'm using Vista Home which came with Windows Mail & I changed to "Live Mail'
in response to an invite thru Windows Live something or other.
If anyone can advise, I'd be ewternallt grateful if i live that long.

 

[Gary VanderMolen]

This is a rather complex problem.
Windows Mail can not be uninstalled since it is part of the Vista
operating system.

Canon is partly at fault because their driver is hard-wired for
Windows Mail, so it doesn't even recognize the existence of
Windows Live Mail. Check with Canon to see if they have a later
driver, or consult their user forum to see if anyone there has come up
with a solution. You can also consult the Vista newsgroup that
deals with this type of problem:

http://www.microsoft.com/communitie...microsoft.public.windows.vista.print_fax_scan

If all else fails, you may have to reset Windows Mail as your default email
program. Let us know if you need help with that.

 

[irene]

i have problem with windows live . every time i turn my comp on it comes up
with a sending error "servor not recognised" would u like to send now? i sent
2 emails to same person one will not send. is undeliverable. i will be happy
if i can just stop that error popping up on my screen!

 

[Gary VanderMolen]

By "windows live" do you mean the email program named Windows Live Mail?
If so, the newsgroup to which you posted is dedicated to supporting only the
Windows Mail program. You will get more help by posting that question in the
Windows Live Mail newsgroup:

http://www.microsoft.com/communitie...dg=microsoft.public.windows.live.mail.desktop
or via your news reader: news://msnews.microsoft.com/microsoft.public.windows.live.mail.desktop