Windows Live Mail Problem

[Sandra Mathews]

To all who have responded to previous questions, I have given up on Windows
Mail. Period. And have switched to Windows Live Mail, but I am still having
a problem. I think it may be with the settings for my ISP, Suddenlink. Can
anyone help me? I am not sure what to even ask Suddenlink support if I need
to call them! Here is the Error Message I get and plus, I don't know where
the "folder list" is, or how to get there, in order to change the logon
setting.

Unable to send or receive messages for the suddenlink.net account. Windows
Live Mail couldn't log on to the e-mail server using secure password
authentication. Contact your e-mail provider and verify that it supports
secure password authentication. To change this logon setting, in the folder
list, right-click on the account name, and then click Properties on the
shortcut menu. In the Properties dialog, click the Servers tab, and then
under Incoming Mail Server, select a logon option.

Server Error: 0x800CCC90
Server Response: -ERR An authentication mechanism MUST be entered
Server: 'pop.suddenlink.net'
Windows Live Mail Error ID: 0x800CCC18
Protocol: POP3
Port: 110
Secure(SSL): No

 

[Guest]

To all who have responded to previous questions, I have given up on
Windows Mail. Period. And have switched to Windows Live Mail, but I am
still having a problem. I think it may be with the settings for my ISP,
Suddenlink. Can anyone help me? I am not sure what to even ask Suddenlink
support if I need to call them! Here is the Error Message I get and plus,
I don't know where the "folder list" is, or how to get there, in order to
change the logon setting.

Unable to send or receive messages for the suddenlink.net account. Windows
Live Mail couldn't log on to the e-mail server using secure password
authentication. Contact your e-mail provider and verify that it supports
secure password authentication. To change this logon setting, in the
folder list, right-click on the account name, and then click Properties on
the shortcut menu. In the Properties dialog, click the Servers tab, and
then under Incoming Mail Server, select a logon option.

Server Error: 0x800CCC90
Server Response: -ERR An authentication mechanism MUST be entered
Server: 'pop.suddenlink.net'
Windows Live Mail Error ID: 0x800CCC18
Protocol: POP3
Port: 110
Secure(SSL): No

You might get a faster answer to Windows Live Mail problems in
this newsgroup:

microsoft.public.windows.live.mail.desktop

 

[Dave]

https://account.suddenlink.net/selfcare/

Look into the "More Details" for Outlook Express.......then click on "Read
More"
The instructions for OE are the same as for Windows Mail.