Windows Installer Problem

[kdd2007]

This is the error I got when trying install a new program on my
computer.

"The installer was interrupted before "My Application" could be
installed. You need to restart the installer to try again"


I went to my computers services.
I stopped and restarted the Windows Installer. When I ran my
application, it came up with the same error as above.


I went to the Microsoft support site and downloaded the newest
Windows
Installer 3.1 v2 (I believe this is the correct version for my
operating system)
I ran the new installer but I received the same error message as
before.


My system is:
Windows 2000 Professional
AMD Athlon 64 processor


Looking at previous post about this issue it was suggested to run
both
msiexec /unregister and msiexec /regserver. I did this but had the
same results.


If you could shed some light on this issue, I would appreciate it.
This has me stumped.


Thank you

 

[Newbie Coder]

Kdd2007,

Use the Windows Installer Cleanup Tool

http://support.microsoft.com/kb/290301

 

[kdd2007]

Kdd2007,

Use the Windows Installer Cleanup Tool

http://support.microsoft.com/kb/290301

Newbie Coder

Thank you for the reply

Per your suggestion, I downloaded and ran the Windows Installer Clean
Up Utility program. It looks like the cleanup Utility is used to
remove Windows Installer configuration information of programs already
Installed. The program I am trying to install is not on the Installed
Products list of the Clean Up Utility. My problem is that I can't
install the new program without receiving the message "The installer
was interrupted before "My Application" could be installed. You need
to restart the installer to try again".
Please let me know if my understanding o the Windows Installer Clean
Up Utility program is correct. Also please let me know if you have any
other ideas.

Thank you
KDD2007