Windows installer keeps popping up

B

Becky

On my Win2000 professional machine, all of a sudden the
Windows Installer keeps popping up and popping up and
popping up. Very annoying. It prompts me to locate a
file nsw.msi which is nowhere to be found on any of my
Norton Systems Works cd's nor on my hard drive. Any
ideas? TIA, Becky
 
T

Torgeir Bakken (MVP)

Becky said:
On my Win2000 professional machine, all of a sudden the
Windows Installer keeps popping up and popping up and
popping up. Very annoying. It prompts me to locate a
file nsw.msi which is nowhere to be found on any of my
Norton Systems Works cd's nor on my hard drive. Any
ideas? TIA, Becky

Hi

It's most likely Windows Installer doing an on-demand installation...

See "Every time I launch my application, Windows Installer performs an
installation. How can I determine the cause of the on-demand installation?"
in the FAQ at

http://www.microsoft.com/windows2000/community/centers/management/msi_faq.mspx

To access the Application Log in the Event viewer,
run the following command from Start/Run:

eventvwr.msc


If you are running Windows XP (or have access to a Windows XP computer,
you can copy MSIZAP.EXE over to your Win2k computer):

If a product code is listed there and this product is not really installed,
MSIZAP.EXE is maybe able to fix this issue, it is included as a utility in
the support tools installation package (on your WinXP CD) with some additional
documentation included in suptools.chm (installed by suptools.msi).

It will remove all Windows Installer entries for a product key that you feed
it with.

Note that if MSIZAP.EXE is used incorrectly it can affect other applications
on the machine.

Based on the documentation in
http://msdn.microsoft.com/library/en-us/msi/setup/msizap_exe.asp

this is what you should run:

msizap T {product code}

an example:
msizap T {FFB37294-1155-17D3-A809-0250BAAFB1AB}
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top