Windows Installer Failure

[Guest]

I am using a Dell Dimension with Windows XP SP2. I installed Windows
Installer Cleanup on 8/16/07 because I suddenly had a problem with Acrobat
5.0 that I use. I had previously had the same problem (it would not display
..pdf files in the web browser) and had uninstalled and reinstalled Acrobat.
After this, I began haviing all sorts of problems.

The big problem right now: when I click on setup.exe in a given program, for
example Acrobat and HP Printer software, nothing happens. It does not
install. I get an hourglass on the Adobe software, and it goes away. The HP
software flashes for a moment, and then goes away. Nothing happens.

I downloaded the latest windows installer file today, and the problem was
not resolved.

Any ideas?

 

[Guest]

That utility was issued in 2003,its never been updated,its a dead utility.
As far as installer service goes,go to run,type:services.msc In msc,scroll
to
windows installer,double click,set the service to "auto start" from the
manual
start its now in,start the service,close out msc....

 

[Guest]

Andrew E:

I followed your directions as best I could, although I don't know some of
your abbreviations. I did not find a choice that said "auto start" but did
find "automatic." I chose automatic and clicked the start button below. It
shows as being started.

I put in my Acrobat disk and double clicked setup.exe and again, experienced
the hourglass for a few seconds and then nothing.

I am open for mor suggestions.