J
Jerry J
I found a serious flaw in Windows Installer 2.0 while trying to fix a
problem in Office XP. I applied the last series of Office XP updates
several weeks ago. After that I had to do a system restore that went
beyond the date I applied the Office Updates. I found that whenever I
try to use a feature in Office XP such as Help or fix and repair,
Windows Installer begins to run, but shows this message This patch
package could not be opened. Verify that the patch package exists and
that you can access it, or contact the application vendor to verify
that this is a valid Windows Installer patch package. I found that I
cannot use the Office auto update feature, or manually apply any
updates as the Installer is apparentrly looking for a patch package
that is missing. I cannot find a fix on Microsoft's website as all of
their fixes for this problem will not work with Windows Installer 2.0.
I cannot find a 2.0 download for XP as XP came preloaded with the 2.0
version. Seems to be a real Catch 22. I have not tried to install
other software with the exception of trying to uninstall and reinstall
my Office software. It will not uninstall or reinstall. If I can't
find a solution, I'll have several hundred dollars worth of worthless
Office XP (Which I happen to like) Any help will be greatly
appreciated. Using XP Pro Version 5.1 build 2600 xpsp2 Service pack 1
Office XP (2002 Version 10)
problem in Office XP. I applied the last series of Office XP updates
several weeks ago. After that I had to do a system restore that went
beyond the date I applied the Office Updates. I found that whenever I
try to use a feature in Office XP such as Help or fix and repair,
Windows Installer begins to run, but shows this message This patch
package could not be opened. Verify that the patch package exists and
that you can access it, or contact the application vendor to verify
that this is a valid Windows Installer patch package. I found that I
cannot use the Office auto update feature, or manually apply any
updates as the Installer is apparentrly looking for a patch package
that is missing. I cannot find a fix on Microsoft's website as all of
their fixes for this problem will not work with Windows Installer 2.0.
I cannot find a 2.0 download for XP as XP came preloaded with the 2.0
version. Seems to be a real Catch 22. I have not tried to install
other software with the exception of trying to uninstall and reinstall
my Office software. It will not uninstall or reinstall. If I can't
find a solution, I'll have several hundred dollars worth of worthless
Office XP (Which I happen to like) Any help will be greatly
appreciated. Using XP Pro Version 5.1 build 2600 xpsp2 Service pack 1
Office XP (2002 Version 10)