Windows Genuine Advantage Notification

[ainokea]

A message popped up yesterday saying “You may be a victim of software piracyâ€
which I ignored because I know my windows is genuine. When I restarted my
computer today the message came up again in the windows startup screen before
windows finish loading and asked if I wanted to resolve this issue. I
selected no and windows finished loading then restarted my computer. It did
this several times until I selected resolve now then windows finished loading
and started explorer. It took me to Microsoft but I really didn’t want to
mess with it at the time so I closed the page. When I did so my computer
froze. I left it a while to see if it would fix but after 20 mins it still
was frozen so I tried to restart. Now my computer won’t boot up. The power
comes on but there is no beep and no display. I fear Microsoft screwed me!
I bought my computer new from a computer store and it has the genuine
windows xp home edition hologram sticker on the back with my serial number. I
tried using Microsoft support but they as for my product identification
number buy going to start, control panel, performance and maintenance, and
click on system under the general tab. Which I can’t do so I tried putting in
my serial number and it says invalid. On top of that they want to charge me!
Need help please.

 

[PD43]

Need help please.

Start with learning how to paragraph.

 

[sgopus]

Do you have an install CD? if not you need to get one! it appears you have
a volume license (not sure), can you take the pc back to where you bought it
and have them repair it?

 

[Nepatsfan]

A message popped up yesterday saying “You may be a victim of software
piracyâ€
which I ignored because I know my windows is genuine. When I restarted my
computer today the message came up again in the windows startup screen before
windows finish loading and asked if I wanted to resolve this issue. I
selected no and windows finished loading then restarted my computer. It did
this several times until I selected resolve now then windows finished loading
and started explorer. It took me to Microsoft but I really didn’t want to
mess with it at the time so I closed the page. When I did so my computer
froze. I left it a while to see if it would fix but after 20 mins it still
was frozen so I tried to restart. Now my computer won’t boot up. The power
comes on but there is no beep and no display. I fear Microsoft screwed me!
I bought my computer new from a computer store and it has the genuine
windows xp home edition hologram sticker on the back with my serial number. I
tried using Microsoft support but they as for my product identification
number buy going to start, control panel, performance and maintenance, and
click on system under the general tab. Which I can’t do so I tried putting
in
my serial number and it says invalid. On top of that they want to charge me!
Need help please.

Your first course of action should be to contact the store that sold you that
computer and seek their assistance in fixing the problem. Having a sticker on
the back of your computer indicates that you have an OEM copy of Windows XP.
That means that the computer manufacturer, or system builder, is responsible
when it comes to providing support for any issues related to the operating
system. The bottom line is that Microsoft does not provide support for OEM
copies of Windows.

That said, the fact that your computer won't start is a hardware problem. Issues
with product activation will not prevent your computer from at least starting
the boot process. It's possible that the warnings you received yesterday were
the first symptoms of a hardware problem.

If you still feel this is a problem with WGA, you might want to post your
question to this forum.

Windows XP Genuine Advantage Validation Issues
http://forums.microsoft.com/Genuine/ShowForum.aspx?ForumID=442&SiteID=25

Good luck

Nepatsfan

 

[HeyBub]

A message popped up yesterday saying "You may be a victim of software
piracy" which I ignored because I know my windows is genuine. When I
restarted my computer today the message came up again in the windows
startup screen before windows finish loading and asked if I wanted to
resolve this issue. I selected no and windows finished loading then
restarted my computer. It did this several times until I selected
resolve now then windows finished loading and started explorer. It
took me to Microsoft but I really didn't want to mess with it at the
time so I closed the page. When I did so my computer froze. I left it
a while to see if it would fix but after 20 mins it still was frozen
so I tried to restart. Now my computer won't boot up. The power comes
on but there is no beep and no display. I fear Microsoft screwed me!
I bought my computer new from a computer store and it has the genuine
windows xp home edition hologram sticker on the back with my serial
number. I tried using Microsoft support but they as for my product
identification number buy going to start, control panel, performance
and maintenance, and click on system under the general tab. Which I
can't do so I tried putting in my serial number and it says invalid.
On top of that they want to charge me! Need help please.

Some have posted a problem similar to yours. What you are seeing is NOT the
normal behavior of WGA.

Best guess is a hardware failure or a malovelent virus - certainly not a
Micros~1 problem.

If you can mount your hard drive in another machine, your first priority
should be to Hoover up all your precious data and get them far, far away
from the iniquities of the computer.

Next priority should be to create restore disks from the "restore" partition
(if the drive has one).

THEN you can start to run diagnostics and fixes for the drive.

Don't be dicking with the drive, trying this and trying that, until you get
your stuff off the problematic drive.

 

[PA Bear [MS MVP]]

I fear that the computer store screwed you. Take it back.