Windows Explorer [not IE] "not responding

E

Electrajune

I use Windows explorer to rearrange files, access files, etc. For about the
last 3 months I have been getting a "not responding message" either at the
time I open the program or if I go down several levels to get to a file. I
tried using "My Documents" but get the same message.

My files consist of pictures, document files, and several databases [one
from MS Word and 2 genealogy]. Other than microsoft updates [automatically]
there is nothing new on my computer. I can give you the whole set up but do
not think you need it.

I am running XP Pro on a 3Ghz pentium 4 machine w/1GB ram. I have a 250GB
hard drive with almost half unused.

There are no other problems with the computer; I feel it is adequately
protected with a firewall, real-time virus checker and a lot of other
precautions and I run several scans weekly.

I am NOT a techie; I am hoping this is something simple.

thanks
 
D

db

try seeing if the issue
also exists in safe mode
and also in safe mode with
networking.

--

db·´¯`·...¸><)))º>
DatabaseBen, Retired Professional
- Systems Analyst
- Database Developer
- Accountancy
- Veteran of the Armed Forces

"share the nirvana" - dbZen

~~~~~~~~~~~~~~~~~~
Electrajune said:
I use Windows explorer to rearrange files, access files, etc. For about the
last 3 months I have been getting a "not responding message" either at the
time I open the program or if I go down several levels to get to a file. I
tried using "My Documents" but get the same message.

My files consist of pictures, document files, and several databases [one
from MS Word and 2 genealogy]. Other than microsoft updates [automatically]
there is nothing new on my computer. I can give you the whole set up but do
not think you need it.

I am running XP Pro on a 3Ghz pentium 4 machine w/1GB ram. I have a 250GB
hard drive with almost half unused.

There are no other problems with the computer; I feel it is adequately
protected with a firewall, real-time virus checker and a lot of other
precautions and I run several scans weekly.

I am NOT a techie; I am hoping this is something simple.

thanks
 
N

nass

Electrajune said:
I use Windows explorer to rearrange files, access files, etc. For about the
last 3 months I have been getting a "not responding message" either at the
time I open the program or if I go down several levels to get to a file. I
tried using "My Documents" but get the same message.

My files consist of pictures, document files, and several databases [one
from MS Word and 2 genealogy]. Other than microsoft updates [automatically]
there is nothing new on my computer. I can give you the whole set up but do
not think you need it.

I am running XP Pro on a 3Ghz pentium 4 machine w/1GB ram. I have a 250GB
hard drive with almost half unused.

There are no other problems with the computer; I feel it is adequately
protected with a firewall, real-time virus checker and a lot of other
precautions and I run several scans weekly.

I am NOT a techie; I am hoping this is something simple.

thanks

Hi Electra,
This can happen if the follwoing true:
1- memory leack
2- Left CD running when windows start up causing the process to halt
3- Malware infection
4- Badly installed/damaged applications
5- Lots of hungry application running in the background and not releasing
the Memory back in a timely fashion
6- Third-party toolbars and heat issue with your machine.

- Click start >> Control Panel >> Double Click Network and Internet
Connections >> Double click Internet Options, on the IE Properties window
you will see these Options:
General | Security | Privacy | Content | Connections | Programs
| Advanced .

Click on General Tab (1st Tab on the left) and you will see a Button called
[ Clear History ..] click on it to clear your History caches, then click on
[Delete Files..] to delete Internet Files created over the time, click on [
Delete Cookies...] to delete your cookies left by visiting websites.

Then click on Advanced tab and scroll down to under the Browsing Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.
= Then try to Disable the Add-Ons on your Browser somehow installed on your
browser, On how to disable the Add-ons follow this:
Click on Programs Tab and then click the Manage Add-Ons Button there Disable
the None/Not Verified Plug-ins/Add-ons ( you need to Renable them one-by-one
later and see which is the culprit .
How to manage Add-Ons:
http://support.microsoft.com/kb/883256

install the free trial of Windows Live OneCare
http://onecare.live.com/standard/en-gb/default.htm

http://www.microsoft.com/mscorp/safety/technologies/onecare/default.mspx

Windows Defender detects and removes spyware
http://www.microsoft.com/windows/products/winfamily/defender/default.mspx

How to optimize or reset Internet Explorer 7
http://support.microsoft.com/kb/936213/
How to use Reset Internet Explorer Settings (RIES):
http://support.microsoft.com/kb/923737

User Profile Hive Cleanup Servic
http://www.microsoft.com/downloads/...6d-8912-4e18-b570-42470e2f3582&displaylang=en

Description of the Windows Installer CleanUp Utility
http://support.microsoft.com/kb/290301

You can download this tool o run clean up:
http://www.ccleaner.com/download/builds/downloading-slim

Download the shellfix and run it.
ftp://ftp.f-secure.com/anti-virus/tools/shellfix.reg

Run this command:
sfc /scannow


Download the Hijackthis and send the report to one of
many
forums for analysis and troubleshooting or you can send it to me on my email
provided at the bottom:
When all else fails, HijackThis v2.0.2
(http://www.trendsecure.com/portal/en-US/threat_analytics/hijackthis.php)

Can you please send me a copy at (e-mail address removed) ,
remove the obvious to email me.
HTH,
nass
 

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