G
Guest
Hi, Hope someone can help me with this problem.
When I access My Documents / My Computer etc, when I want to right click or
load a file of any type (.txt,.mp3, .jpd etc) when I get to the file type I
receive the message "Windows Explorer has encountered a problem and needs to
close. Sorry for the inconvenience."
When I click for more information I get Error Signature:
AppName: explorer.exe AppVer: 6.0.2900.2180 ModName: unknown
ModVer: 0.0.0.0 Offset: ffff00ff
when I click technical information I get:
Exception Information
Code 0xc0000005 Flags 0x0000000
I have recently completely reloaded my PC back to factory settings, I have
installed the folllowing software:
Macafee Internet Security Suite
Spybot Search + Destroy
Ad Aware
WMP 10
Winamp
Winrar
VSO DivxtoDVD
VLC media Player
MS Office 2003 + updates
SP2 + All updates
Can someobody please advise me why this is happenning as have never suffered
with this before and it is very frustrating as I cant open and docemunts or
files unless I open them through the relevant software, ie I can open an MP3
Via WMP10, but cant open it direct from My Music folder????
Any help and advice is much appreciated.
Thanks
When I access My Documents / My Computer etc, when I want to right click or
load a file of any type (.txt,.mp3, .jpd etc) when I get to the file type I
receive the message "Windows Explorer has encountered a problem and needs to
close. Sorry for the inconvenience."
When I click for more information I get Error Signature:
AppName: explorer.exe AppVer: 6.0.2900.2180 ModName: unknown
ModVer: 0.0.0.0 Offset: ffff00ff
when I click technical information I get:
Exception Information
Code 0xc0000005 Flags 0x0000000
I have recently completely reloaded my PC back to factory settings, I have
installed the folllowing software:
Macafee Internet Security Suite
Spybot Search + Destroy
Ad Aware
WMP 10
Winamp
Winrar
VSO DivxtoDVD
VLC media Player
MS Office 2003 + updates
SP2 + All updates
Can someobody please advise me why this is happenning as have never suffered
with this before and it is very frustrating as I cant open and docemunts or
files unless I open them through the relevant software, ie I can open an MP3
Via WMP10, but cant open it direct from My Music folder????
Any help and advice is much appreciated.
Thanks