Windows Explorer crashing

[47sniper]

I'm using Windows XP Service Pack 2 and whenever I log on, explorer.exe
comes off and whenever I tried to load it again it just keeps comeing
off. The same thing happens with internet explorer..
anyone help?

 

[Roeland]

Same problem here. Explorer (as shell) shows itself for a few
millisecs and then : gone.
If you ever find the answer, please, let me know.
I'm a senior IT-professional, but I feel like a helpless kid in this
case.

Things I tried (and didn't help me) :

- Giant (now Microsoft) AntiSpyware
- Adaware pro
- Windows Defender
- Search And Destry
- Norton Antivirus
- Trend Micro HouseCall
- Windows Live Safety Center

Since above programs did not discover anything I assume that there is
no virus, spyware or malware in this mystery. My best guess is a
problem in the registry or some corrupt file.

So I tried the next (also with no result at all)

- running several registry edits from www.kellys-korner-xp.com (no
effect at all)
- checked the registry in the obvious places (userinit, shell etc)
- Uninstalled all add ins for internet explorer (Downloaded Program
Files)
- Disabled all services not needed for the OS
- Checked all remaining services (all to be trusted)
- Created another account
- Starting in Safe mode
- Uninstalling a series of recent windows patches
- Reinstalled Service Pack 2
- Checked all programs that are started at logon with Sysinternals
Autoruns (all to be trusted)
- Checked the event log (everything OK)
- Traced what exactly happens when Explorer kills itself with with
Sysinternals FileMon (It just ends ...)
- for fun : renamed a copy of explorer.exe to something like
pleasework.exe (same result)
- Totally cleared the program cache.
- Installed IE 7 beta (didn't work at all)
- Checked autoexec.bat, config.sys, win.ini, system.ini and other
similar files

Things I haven't done :

- (cause my XP-CD is broken) a repair from Windows XP


If anyone has a clue, please, I'd be VERY happy.

 

[Malke]

I'm using Windows XP Service Pack 2 and whenever I log on,
explorer.exe comes off and whenever I tried to load it again it just
keeps comeing off. The same thing happens with internet explorer..
anyone help?

Start by going through these malware removal steps systematically, doing
all the preparatory work first:
http://www.elephantboycomputers.com/page2.html#Removing_Malware

After you have done that, if you are still having problems go to this
link to see what you need to include in your next post:
http://www.dts-l.org/goodpost.htm

Then come back with all pertinent details, including the results of your
malware troubleshooting, and someone will help you.

Malke

 

[47sniper]

omg I did almost all of those - non worked and I lost my XP CD so no
help there