windows error messaages

A

anon

I get the following two erors - how do I fix these.

This one when I boot up:
Windows Installer

This installation package could not be opened. Verify that the package
exists and that you can access it. or contact the application vendor to
verify that this is a valid Windows Installer package.

This one when the screen saver tries to go into standby::

System Standby Failed

The device driver for the Standard 101/102-Key or Microsoft Natural P5/2
Keyboard device is preventing the machine from entering standby. Please dose
all applications and try again. If the problem persists, you may need to
update this driver.

OK
 
R

Rock

I get the following two erors - how do I fix these.

This one when I boot up:
Windows Installer

This installation package could not be opened. Verify that the package
exists and that you can access it. or contact the application vendor to
verify that this is a valid Windows Installer package.

This one when the screen saver tries to go into standby::

System Standby Failed

The device driver for the Standard 101/102-Key or Microsoft Natural P5/2
Keyboard device is preventing the machine from entering standby. Please
dose all applications and try again. If the problem persists, you may need
to update this driver.
Click to expand...

For the first problem, when did this one start? Was it a sudden change
after a software install or uninstall? If it occurred right after a
software install, uninstall that software then do a system restore to before
the problem started. If you can't pinpoint when it started have you tried
system restore at all? That's what I would try first.

If that doesn't work run the windows installer clean up utility. See what
programs are listed and remove any that might be the culprit. You might
have to reinstall any software package that you remove with this utility.

Description of the Windows Installer CleanUp Utility
http://support.microsoft.com/?id=290301
 
R

Ramesh, MS-MVP

For Problem #2 - "System Standby Failed"

See:

"Device Driver for the Standard 101/102-Key or Microsoft Natural PS/2 Keyboard" Error Message When You Try to Enter Standby:
http://support.microsoft.com/?kbid=814149

Device Driver Error Message Is Displayed When the Computer Enters Standby or Hibernate Mode:
http://support.microsoft.com/?kbid=257199

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


I get the following two erors - how do I fix these.

This one when I boot up:
Windows Installer

This installation package could not be opened. Verify that the package
exists and that you can access it. or contact the application vendor to
verify that this is a valid Windows Installer package.

This one when the screen saver tries to go into standby::

System Standby Failed

The device driver for the Standard 101/102-Key or Microsoft Natural P5/2
Keyboard device is preventing the machine from entering standby. Please dose
all applications and try again. If the problem persists, you may need to
update this driver.

OK
 
A

anon

I uninstalled Adobe Type Manager, and that cured the KB error.

Thanks.

Now for the 'installer' error.


For Problem #2 - "System Standby Failed"

See:

"Device Driver for the Standard 101/102-Key or Microsoft Natural PS/2
Keyboard" Error Message When You Try to Enter Standby:
http://support.microsoft.com/?kbid=814149

Device Driver Error Message Is Displayed When the Computer Enters Standby or
Hibernate Mode:
http://support.microsoft.com/?kbid=257199

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


I get the following two erors - how do I fix these.

This one when I boot up:
Windows Installer

This installation package could not be opened. Verify that the package
exists and that you can access it. or contact the application vendor to
verify that this is a valid Windows Installer package.

This one when the screen saver tries to go into standby::

System Standby Failed

The device driver for the Standard 101/102-Key or Microsoft Natural P5/2
Keyboard device is preventing the machine from entering standby. Please dose
all applications and try again. If the problem persists, you may need to
update this driver.

OK
 
A

anon

Rock said:
For the first problem, when did this one start? Was it a sudden change
after a software install or uninstall? If it occurred right after a
software install, uninstall that software then do a system restore to
before the problem started. If you can't pinpoint when it started have
you tried system restore at all? That's what I would try first.

If that doesn't work run the windows installer clean up utility. See what
programs are listed and remove any that might be the culprit. You might
have to reinstall any software package that you remove with this utility.

Description of the Windows Installer CleanUp Utility
http://support.microsoft.com/?id=290301
Click to expand...

This sounds like throwing the baby out with the bathwater - I don't want to
trash so much 'history' of installs that I might have to uninstall later.
 
R

Rock

This sounds like throwing the baby out with the bathwater - I don't want
to trash so much 'history' of installs that I might have to uninstall
later.
Click to expand...

Use it to find the one causing the problem. Did you run the utility?
Anything look out of place?
 
R

Ramesh, MS-MVP

You're welcome!

For the Windows Installer problem:

You need to determine the name of the application which's being reinstall/repaired. If the application name can't be determined, check the Event logs. For more information, check the following article:

Windows Installer: Dealing with installation failures:
http://www.winhelponline.com/articles/68/1/

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


I uninstalled Adobe Type Manager, and that cured the KB error.

Thanks.

Now for the 'installer' error.


For Problem #2 - "System Standby Failed"

See:

"Device Driver for the Standard 101/102-Key or Microsoft Natural PS/2
Keyboard" Error Message When You Try to Enter Standby:
http://support.microsoft.com/?kbid=814149

Device Driver Error Message Is Displayed When the Computer Enters Standby or
Hibernate Mode:
http://support.microsoft.com/?kbid=257199

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


I get the following two erors - how do I fix these.

This one when I boot up:
Windows Installer

This installation package could not be opened. Verify that the package
exists and that you can access it. or contact the application vendor to
verify that this is a valid Windows Installer package.

This one when the screen saver tries to go into standby::

System Standby Failed

The device driver for the Standard 101/102-Key or Microsoft Natural P5/2
Keyboard device is preventing the machine from entering standby. Please dose
all applications and try again. If the problem persists, you may need to
update this driver.

OK
 
A

anon

Checked link but not much help.

The 'event' (windows installer failed) occurred at bootup.

The event log did NOT show any 'hang' or 'error' occurring at that time.

In fact the error occurred at bootup today and no errors are shown AT ALL
today.

??????


You're welcome!

For the Windows Installer problem:

You need to determine the name of the application which's being
reinstall/repaired. If the application name can't be determined, check the
Event logs. For more information, check the following article:

Windows Installer: Dealing with installation failures:
http://www.winhelponline.com/articles/68/1/

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


I uninstalled Adobe Type Manager, and that cured the KB error.

Thanks.

Now for the 'installer' error.


For Problem #2 - "System Standby Failed"

See:

"Device Driver for the Standard 101/102-Key or Microsoft Natural PS/2
Keyboard" Error Message When You Try to Enter Standby:
http://support.microsoft.com/?kbid=814149

Device Driver Error Message Is Displayed When the Computer Enters Standby or
Hibernate Mode:
http://support.microsoft.com/?kbid=257199

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


I get the following two erors - how do I fix these.

This one when I boot up:
Windows Installer

This installation package could not be opened. Verify that the package
exists and that you can access it. or contact the application vendor to
verify that this is a valid Windows Installer package.

This one when the screen saver tries to go into standby::

System Standby Failed

The device driver for the Standard 101/102-Key or Microsoft Natural P5/2
Keyboard device is preventing the machine from entering standby. Please dose
all applications and try again. If the problem persists, you may need to
update this driver.

OK
 
R

Ramesh, MS-MVP

In fact the error occurred at bootup today

If you don't have any clue about the name of the app being repaired, try isolating the problem by disabling startup applications one at a time to test.

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


Checked link but not much help.

The 'event' (windows installer failed) occurred at bootup.

The event log did NOT show any 'hang' or 'error' occurring at that time.

In fact the error occurred at bootup today and no errors are shown AT ALL
today.

??????


You're welcome!

For the Windows Installer problem:

You need to determine the name of the application which's being
reinstall/repaired. If the application name can't be determined, check the
Event logs. For more information, check the following article:

Windows Installer: Dealing with installation failures:
http://www.winhelponline.com/articles/68/1/

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


I uninstalled Adobe Type Manager, and that cured the KB error.

Thanks.

Now for the 'installer' error.


For Problem #2 - "System Standby Failed"

See:

"Device Driver for the Standard 101/102-Key or Microsoft Natural PS/2
Keyboard" Error Message When You Try to Enter Standby:
http://support.microsoft.com/?kbid=814149

Device Driver Error Message Is Displayed When the Computer Enters Standby or
Hibernate Mode:
http://support.microsoft.com/?kbid=257199

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


I get the following two erors - how do I fix these.

This one when I boot up:
Windows Installer

This installation package could not be opened. Verify that the package
exists and that you can access it. or contact the application vendor to
verify that this is a valid Windows Installer package.

This one when the screen saver tries to go into standby::

System Standby Failed

The device driver for the Standard 101/102-Key or Microsoft Natural P5/2
Keyboard device is preventing the machine from entering standby. Please dose
all applications and try again. If the problem persists, you may need to
update this driver.

OK
 

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