Window's does not recoginze new Hardware

[Ralph]

I'm running Win XP Home, Version 2002, with SP 1.

I attached my digital Kodak camera to a USB port using a cable (to
download pix, which I have not done on this PC before). I followed
the camera directions. I downloaded the Kodak transfer software. and
it's supposed to be so easy!

The camera works fine. I can remove the memory card and transfer the
pix on another PC (by inserting the card right into a slot), which I've
done many times.

I restarted my PC, but the PC does not even recognize that the camera
is attached.

I also attached an external Zip Drive to backup data. It's plugged
into the printer port. I restarted my PC but it has not recognized the
attached device.

I went to Control Panel, Hardware, Add New hardware, ran Add Hardware
Wizard (Several times). It does not find either the camera or the Zip
Drive.

I looked at Device Manager and I dont see anything to indicate a
problem.

I attached an IPOD to the same USB port and it WAS recoginzed. I can
see it as a device on the System, and it shows up as an E drive on the
Explore.

Any suggestions on what I need to do to get the PC to recognize the
attached Camera and Zip Drive Device? Thanks!!!

 

[R. McCarty]

Transfer software isn't really needed. XP natively handles Digital
Imaging devices (Camera, Scanner...). When you plug in a camera
XP will read the VID, so it knows the Vendor, model of the unit.
Usually, you don't require any 3rd-Party drivers for cameras to be
seen. Open Device Manager, Click View and tic/check the option
"Show Hidden Devices" (Make sure Camera is unplugged). Look
through the list and see if you have a category named "Other". It's
here that XP places devices described as "Unknown". Then open
Imaging and see if your camera is listed, but shown in diminished tone
or grayed out. If so, Right Click the entry and then click Uninstall.
Repeat this action for all listings of the camera. Then insert the USB
cable plug from the camera into the USB socket. Always try to use
the "Same" socket or XP will get confused about what devices the
PC is using or has used previously.

Device Manager accessible by:
Click Start, Run (Type) Devmgmt.Msc [Press Enter]

 

[beb]

Try installing the camera using "Scanners and Cameras" instead of "Add
Hardware" in Control Panel. Check that the parallel port is enabled in your
Bios.

 

[Infosink]

beb wrote:
| Try installing the camera using "Scanners and Cameras" instead of "Add
| Hardware" in Control Panel. Check that the parallel port is enabled in
| your Bios.
|
|
| || I'm running Win XP Home, Version 2002, with SP 1.
||
|| I attached my digital Kodak camera to a USB port using a cable (to
|| download pix, which I have not done on this PC before). I followed
|| the camera directions. I downloaded the Kodak transfer software. and
|| it's supposed to be so easy!
||
|| The camera works fine. I can remove the memory card and transfer the
|| pix on another PC (by inserting the card right into a slot), which I've
|| done many times.
||
|| I restarted my PC, but the PC does not even recognize that the camera
|| is attached.
||
|| I also attached an external Zip Drive to backup data. It's plugged
|| into the printer port. I restarted my PC but it has not recognized the
|| attached device.
||
|| I went to Control Panel, Hardware, Add New hardware, ran Add Hardware
|| Wizard (Several times). It does not find either the camera or the Zip
|| Drive.
||
|| I looked at Device Manager and I dont see anything to indicate a
|| problem.
||
|| I attached an IPOD to the same USB port and it WAS recoginzed. I can
|| see it as a device on the System, and it shows up as an E drive on the
|| Explore.
||
|| Any suggestions on what I need to do to get the PC to recognize the
|| attached Camera and Zip Drive Device? Thanks!!!

And check that the Windows Image Aquisition (WIA) service is set to
"Automatic".

 

[Ralph]

BEB wrote:
"Try installing the camera using "Scanners and Cameras" instead of
"Add
Hardware" in Control Panel" .

I tried adding the camera as you suggested and it found the device and
connected it. Thanks.
I have not transferred the pix yet, but this is progress!!

"Check that the parallel port is enabled in your Bios."

How do I do that? Where do I find the BIOS?
INFOSINK wrote:

"And check that the Windows Image Aquisition (WIA) service is set to

"Automatic" "

Where do I find WIA?

 

[Infosink]

Ralph wrote:
|
| Where do I find WIA?

Right-click on "My Computer" > select "Manage" > Computer Management opens >
in the left-hand pane expand the "Services and Applications" node > click on
the "Services" node > now look in the right-hand pane for Windows Image
Aquisition (WIA) > right-click on it and select "Properties" > make sure the
"Startup type" is set to 'Automatic' > you can also start the service if it
is not already started by clicking on the 'Start' button in the "Service
status" section > click any necessary OKs

If you are tempted to play with the other services, don't. Why? You really
need to read up on them before holus bolus playing with them, else you could
end up with a system that won't start.

 

[beb]

It depends on the model of your machine. It is usually referred to as setup
when you turn your computer on and is a very dangerous place to be unsure of
what you are doing. Check your computer manual of how to enter it and of the
different menus and how to change configurations. Get a professional if you
are not 100% sure of what you are doing. One misstep can kill your machine.