Windows Defender won't install after Claen-Install of OS

P

PaulFXH

Hi
I carried out a clean-install yesterday (reformat of HD and re-install
of OS) which went well and significantly improved the responsiveness of
my computer.

However, I am unable to get Windows Defender to install (it had been
running without problems, together with OneCare, prior to the
clean-install).
I tried it first as part of the package with OneCare form the Microsoft
Update site. Although the install of both appeared fine, after
rebooting, an error message appeared saying that "MSASCUI.exe failed to
start because MSVRCR.dll was not found" (MSASCUI.exe is a file
associated with Defender)

Then I ran sfc /scannow and rebooted and got the exact same error
message..
I then tried to install Defender on its own (OneCare was already
installed and operating without problems).
This time, the installation failed to complete due to "a network error
occurred while reading C:/Documents and Settings/Paul/Local
Settings/Temporary Internet Files/Content.ie5/4X2R49EF"

Can anybody suggest what might be the problem here?

TIA
Paul

Dell 4550 Desktop
WinXP Home SP2
CPU P4, 2.53 GHz
1.0 GB RAM
Int HD 80 GB ntfs, non-partitioned
Ext HD 160 GB ntfs, non-partitioned
 
M

Malke

PaulFXH said:
Hi
I carried out a clean-install yesterday (reformat of HD and re-install
of OS) which went well and significantly improved the responsiveness
of my computer.

However, I am unable to get Windows Defender to install (it had been
running without problems, together with OneCare, prior to the
clean-install).

(snip - wrong newsgroup)

Please post in one of the newsgroups specifically set up for the beta
(software that isn't finished and is still in the bug-checking phase)
Windows Defender program.

http://www.microsoft.com/athome/security/spyware/software/newsgroups/default.mspx

These newsgroups can be accessed via NNTP or HTTP.

To access these newsgroups using NNTP, please use the following
information for your NNTP client (such as Microsoft Outlook Express):

- NNTP Server: privatenews.microsoft.com
- Account name: privatenews\spyware
- Password: spyware

NOTE: No password will be required via the HTTP link.

Malke
 
P

PaulFXH

Malke said:
(snip - wrong newsgroup)

Please post in one of the newsgroups specifically set up for the beta
(software that isn't finished and is still in the bug-checking phase)
Windows Defender program.

http://www.microsoft.com/athome/security/spyware/software/newsgroups/default.mspx

These newsgroups can be accessed via NNTP or HTTP.

To access these newsgroups using NNTP, please use the following
information for your NNTP client (such as Microsoft Outlook Express):

- NNTP Server: privatenews.microsoft.com
- Account name: privatenews\spyware
- Password: spyware

NOTE: No password will be required via the HTTP link.

Hi Malke
Thanks for your reply.
Actually, I checked in one of the OneCare newsgroups just after I
posted here and got the solution in this link:

http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=415811&SiteID=2

Quite simple really, but still unclear why it happened.
Paul
 

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