Windows Defender Installation Problem

[Guest]

I have installed Windows Defender (Beta 2) on several computers with no
problems. I am now having a problem installing it on a Dell Latitude D610
notebook with Windows XP SP2 and all patches current to 03/04/2006.

The installation proceeds normally until the "Installing Windows Defender"
Status progress bar is displayed. The installation freezes at this point. The
progress bar never starts and no error message is displayed. Clicking on
Cancel has no discernible effect, and End Task will not kill the Windows
Defender application, but other applications seem unaffected. The only way to
recover is a hard reset.

The version of WindowsDefender.msi I am using was downloaded on 03/04/2006
and has a Digital Signature timestamp of Friday, February 17, 2006 1:41:10 PM.

I am NOT running a foreign language version of XP (the "Users" group does
exist).

I am running msi.dll version 2 (3.1.4000.2435), which I have reinstalled for
good measure.

I have run scans with up-to-date versions of Lavasoft Ad-Aware, Spybot S&D,
and Norton Internet Security 2005 AntiSpyware Edition, all with negative
results. I have tried the installation with Norton both disabled and enabled,
with the same results. I have run ScanDisk, Disk Cleanup and Defrag with no
problems reported.

I have no other problems on this computer, and am totally mystified as to
why this installation freezes. I would appreciate any assistance.

 

[John Vinson]

I have installed Windows Defender (Beta 2) on several computers with no
problems. I am now having a problem installing it on a Dell Latitude D610
notebook with Windows XP SP2 and all patches current to 03/04/2006.

I would suggest that you scroll down the list of subject areas and
repost your question in the microsoft.public.windowsxp.security
newsgroup. This group is for the database software Microsoft Access.

John W. Vinson[MVP]

 

[Joseph Meehan]

I have installed Windows Defender (Beta 2) on several computers with no
problems. I am now having a problem installing it on a Dell Latitude
D610 notebook with Windows XP SP2 and all patches current to
03/04/2006.

The installation proceeds normally until the "Installing Windows
Defender" Status progress bar is displayed. The installation freezes
at this point. The progress bar never starts and no error message is
displayed. Clicking on Cancel has no discernible effect, and End Task
will not kill the Windows Defender application, but other
applications seem unaffected. The only way to recover is a hard reset.

The version of WindowsDefender.msi I am using was downloaded on
03/04/2006 and has a Digital Signature timestamp of Friday, February
17, 2006 1:41:10 PM.

I am NOT running a foreign language version of XP (the "Users" group
does exist).

I am running msi.dll version 2 (3.1.4000.2435), which I have
reinstalled for good measure.

I have run scans with up-to-date versions of Lavasoft Ad-Aware,
Spybot S&D, and Norton Internet Security 2005 AntiSpyware Edition,
all with negative results. I have tried the installation with Norton
both disabled and enabled, with the same results. I have run
ScanDisk, Disk Cleanup and Defrag with no problems reported.

I have no other problems on this computer, and am totally mystified
as to
why this installation freezes. I would appreciate any assistance.

Sorry. This is a newsgroup dedicated to questions about Access, the
database program in Office Professional. It appears your question may not
be related to these subjects. The Microsoft help system is not all that
clear and may have misdirected you here.

It is best to ask your questions in a newsgroup dedicated to the
subject of your question. You should find people better able to address
your problem there.

Note: It is always best to indicate the name and version of any
program(s) you may be using when asking a question and also indicate the
operating system (like Windows XP or 98) when you ask a question.