Windows 2000 USB keyboard does not respond to allow you to enter password

[Xpdite]

We have been receiving Dell Optiplex computers lately and they have
USB keyboards. There is no PS2 port on these computes. Dell in there
wisdom does not send the same keyboard with ever machine.

The issue I am having is that the USB keyboard will not function to
allow you to enter a password to log into Windows 2000. I can use the
keyboard to log into the Bios and even select safe mode (F8) prior to
windows but once we get to the log in prompt the keyboard does not
function unless it is the exact same model that the image for that
machine was created with.

Has anyone come up with a work arround for this issue?

 

[Pegasus \(MVP\)]

We have been receiving Dell Optiplex computers lately and they have
USB keyboards. There is no PS2 port on these computes. Dell in there
wisdom does not send the same keyboard with ever machine.

The issue I am having is that the USB keyboard will not function to
allow you to enter a password to log into Windows 2000. I can use the
keyboard to log into the Bios and even select safe mode (F8) prior to
windows but once we get to the log in prompt the keyboard does not
function unless it is the exact same model that the image for that
machine was created with.

Has anyone come up with a work arround for this issue?

Wouldn't this be a question for the Dell helpdesk?

 

[Dave Patrick]

Try swapping the mouse and keyboard cables around.

--

Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect