Windows 2000 Professional

[Rakesh]

I have a laptop with a Windows 2000 Professional. It is
having problem starting. When it comes to the screen with
blue indicator bar which says Starting up Windows 2000 the
blue death screen comes up. Blue screen goes off very
quickly and laptop reboots. Laptop continuly loops around.
Is there a way to get to the C: prompt and save some
files.?

 

[Oli Restorick]

Have you tried pressing F8 and choosing the "last known good" option? Also,
Safe Mode may help you out.

Try that and report back on what you find.

Regards

Oli

 

[Rakesh]

I tried both but no luck. How do I create Windows 2000
startup disk? Can start up disk help? I have a another
machine so i can create start up disk from that machine.

thanks

 

[Oli Restorick]

There is a technical support webcast at called "Recovering from Microsoft
Windows 2000 Server Start Problems" available at:

http://support.microsoft.com/default.aspx?scid=kb;EN-US;823062

This is for Server, but it applies equally to Professional. I'd recommend
you go through this before you start anything to get an appreciation of the
different recovery techniques.

I'm a bit hesitant to recommend a course of action at the moment because it
is a risky operation. It depends totally on what the actual root cause of
the problem is and I can't tell you that from where I'm sitting.

Your primary concern is to recover your data. Hopefully you have backed up
fairly recently. If it was a desktop machine, I'd recommend that you get
another hard disk and do a parallel installation to recover the data.

A second hard disk isn't necessary to do a parallel installation, but it
reduces the chance of mistakes.

Since it's a laptop, it's more difficult. You can get cables that let you
plug a laptop hard disk into a desktop machine, but there's scope for
damaging hardware there if you're not careful.

Listen to the web-cast and see if you can work out any more.

Regards

Oli

 

[Geoffw]

can you boot from CD and run repair function ?

Geoff