J
Johnathon Aaron Steel
Ok here's my dilemma. I have a customer who is running windows 2000
pro and when he starts his machine it goes to the splash screen then
goes black and reboots. It keeps getting caught in a reboot loop.
Now I have the customer try safe mode (F8) and when it goes to a menu
it is a boot menu IE: hard drive, floppy, nic, etc. now he has no safe
mode option and when he chooses hard drive it just keep getting caught
in a loop.
Please help.
Thanx
JAS
pro and when he starts his machine it goes to the splash screen then
goes black and reboots. It keeps getting caught in a reboot loop.
Now I have the customer try safe mode (F8) and when it goes to a menu
it is a boot menu IE: hard drive, floppy, nic, etc. now he has no safe
mode option and when he chooses hard drive it just keep getting caught
in a loop.
Please help.
Thanx
JAS