| You didn't do anything wrong. There is a log file SYSCLEAN.LOG and I get the impression
you
| will find that TrendMicros Sysclean failed to find anything. Find that SYSCLEAN.LOG file
| and look at it and see if it found anything. You can also post it if you can't understand
| it, but, I get the strong feeling you will.
|
| I have another scanner I can suggest, it knows approx. 110,000 infectors. However, due to
| licensing issues, I can't post it in public.
|
| If you email me, I can provide you with that information. Just remove ~nospam~
|
| Dave
|
|
|
|
| | | Dave,
| | I must have done something wrong because it did nothing. I went to the two
| | web sites and download both items. I made a new folder on my desktop and
| | placed both in there. Then I turned off System Restore, rebooted in safe
| | mode and did a tsc. A black screen came up and for almost two minutes, I saw
| | loads of scrolling virus definitions, etc. When it was done, it just took me
| | out of there. It didn't give me an opportunity to clean or delete anything.
| | So I rebooted again into regular mode and did the scan again and the same
| | reaction occurred. When I turned my System Restore and tried to see if the
| | virus warnings still came up, they did as they always have.
| | What did I do wrong??? I have no idea. If you think it was my error, would
| | you go through it step by step for me, as if you were explaining it to
| | someone who knows nothing about computers? That is not the case and I
| | usually can fix things myself, but this time it's not working.
| | Thank you so much for any help you can offer.
| | Lori
| |
| | "David H. Lipman" wrote:
| |
| | > 1) Download the following two items...
| | >
| | > Trend Sysclean Package
| | >
http://www.trendmicro.com/download/dcs.asp
| | >
| | > Latest Trend signature files.
| | >
http://www.trendmicro.com/download/pattern.asp
| | >
| | > Create a directory.
| | > On drive "C:\"
| | > (e.g., "c:\New Folder")
| | > or the desktop
| | > (e.g., "C:\Documents and Settings\lipman\Desktop\New Folder")
| | >
| | > Download SYSCLEAN.COM and place it in that directory.
| | > Download the Trend Pattern File by obtaining the ZIP file.
| | > For example; lpt287.zip
| | >
| | > Extract the contents of the ZIP file and place the contents in the same directory as
| | > SYSCLEAN.COM .
| | >
| | > 2) Disable System Restore
| | >
http://vil.nai.com/vil/SystemHelpDocs/DisableSysRestore.htm
| | > 3) Reboot your PC into Safe Mode then shutdown as many applications as possible.
| | > 4) Using the Trend Sysclean utility, perform a Full Scan of your platform and
| | > clean/delete any infectors found
| | > 5) Restart your PC and perform a "final" Full Scan of your platform
| | > 6) Re-enable System Restore and re-apply any System Restore preferences,
| | > (e.g. HD space to use suggested 400 ~ 600MB),
| | > 7) Reboot your PC.
| | > 8) Create a new Restore point
| | > 9) Please report back your results
| | >
| | > Dave
| | >
| | >
| | >
| | >
| | >
| | > | | > | Any time I right click on a file, my CA eTrust Antivirus shows a box that
| | > | gives multiple alerts that many of my C:Windows files have a Win32 Ulysses 2
| | > | virus. However, if I scan the computer, it comes up with no viruses at all.
| | > | I have researched CA's site and they have nothing on this particular virus,
| | > | which makes no sense to me. Does anyone know what this is and if there is a
| | > | way to stop this nonsense? I have used Spybot S&D, Adaware and multiple
| | > | anti-virus software and nothing fixes this problem. I would greatly
| | > | appreciate any help anyone has on this.
| | > | Thank you so much.
| | >
| | >
| | >
|
|