Win2k Professional upgrade SP3 to SP4

G

Guest

Hi,
I have Win2K Professional SP3 and yesterday I tried to upgrade it to SP4
using windows update and it made copies of uninstall files onto a folder I
selected and after that it came back with an error message "Your system is
very low in virtual memory...." and said reboot and repair it with Repair
Disk. I do have Setup CDROM but I dont have ERD. When I reboot the machine OS
doesn't come up...it just keeps rebooting...any suggestions greatly
appreciated.

--bkb15.
 
D

Dave Patrick

You can start Recovery Console and from a command prompt change to the
%SystemRoot%$NtServicePackuninstall$\spuninst
directory. Then issue the command
batch SPuninst.bat

The next step is to start in 'Safe Mode' and uninstall the SP again from
Control Panel|Add/Remove to finish the uninstall.

To start the Recovery Console, start the computer from the Windows 2000
Setup CD or the Windows 2000 Setup floppy disks. If you do not have Setup
floppy disks and your computer cannot start from the Windows 2000 Setup CD,
use another Windows 2000-based computer to create the Setup floppy disks. At
the "Welcome to Setup" screen. Press F10 or R to repair a Windows 2000
installation, and then press C to use the Recovery Console. The Recovery
Console then prompts you for the administrator password. If you do not have
the correct password, Recovery Console does not allow access to the
computer. If an incorrect password is entered three times, the Recovery
Console quits and restarts the computer. Note If the registry is corrupted
or missing or no valid installations are found, the Recovery Console starts
in the root of the startup volume without requiring a password. You cannot
access any folders, but you can carry out commands such as chkdsk, fixboot,
and fixmbr for limited disk repairs. Once the password has been validated,
you have full access to the Recovery Console, but limited access to the hard
disk. You can only access the following folders on your computer: drive
root, %systemroot% or %windir%



--

Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect
 
G

Guest

Hi Dave,

Thanks for the response.

When I tried to boot from Win2k CD, Windows 2000 Setup screen came up and I
pressed F10 and C while it loaded series of files and finally it came back
with options...R=Repair; F3=Quit; When I pressed 'R' it gave the following
error:

"Setup did not find any hard disk drives installed in your computer. Make
sure all hard disk drives are powered on and properly connected..." and F3 is
the only option available at that time.

Could you please explain me what the issue is?

I tried booting from Win2k bootable floppies (4 of them, are these different
from Win2k setup floppies?)...when I inserted FD1, it gave "\ntkrnlmp.exe
could not be loaded. The error code is 7". The floppy has a file called
ntkrnlmp.ex_. When I renamed this file to ntkrnlmp.exe, it gave error code 4.

I have Win95 bootable disk. When I boot using this disk, I am able to access
two hard drives...unfortunately the Uninstall patch folder is in NTFS file
system (the third disk). The second disk has Win2K installed.

Please give me some suggestions.

Thanks.

-- bkb15


Dave Patrick said:
You can start Recovery Console and from a command prompt change to the
%SystemRoot%$NtServicePackuninstall$\spuninst
directory. Then issue the command
batch SPuninst.bat

The next step is to start in 'Safe Mode' and uninstall the SP again from
Control Panel|Add/Remove to finish the uninstall.

To start the Recovery Console, start the computer from the Windows 2000
Setup CD or the Windows 2000 Setup floppy disks. If you do not have Setup
floppy disks and your computer cannot start from the Windows 2000 Setup CD,
use another Windows 2000-based computer to create the Setup floppy disks. At
the "Welcome to Setup" screen. Press F10 or R to repair a Windows 2000
installation, and then press C to use the Recovery Console. The Recovery
Console then prompts you for the administrator password. If you do not have
the correct password, Recovery Console does not allow access to the
computer. If an incorrect password is entered three times, the Recovery
Console quits and restarts the computer. Note If the registry is corrupted
or missing or no valid installations are found, the Recovery Console starts
in the root of the startup volume without requiring a password. You cannot
access any folders, but you can carry out commands such as chkdsk, fixboot,
and fixmbr for limited disk repairs. Once the password has been validated,
you have full access to the Recovery Console, but limited access to the hard
disk. You can only access the following folders on your computer: drive
root, %systemroot% or %windir%



--

Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect

bkb15 said:
Hi,
I have Win2K Professional SP3 and yesterday I tried to upgrade it to SP4
using windows update and it made copies of uninstall files onto a folder I
selected and after that it came back with an error message "Your system is
very low in virtual memory...." and said reboot and repair it with Repair
Disk. I do have Setup CDROM but I dont have ERD. When I reboot the machine
OS
doesn't come up...it just keeps rebooting...any suggestions greatly
appreciated.

--bkb15.
Click to expand...
Click to expand...
 
D

Dave Patrick

If your drive controller is not natively supported then you'll want to boot
the Windows 2000 install CD-Rom. Then *F6* very early and very important (at
setup is inspecting your system) in the setup to prevent drive controller
detection, and select S to specify additional drivers. Then later you'll be
prompted to insert the manufacturer supplied Windows 2000 driver for your
drive controller in drive "A" Then continue as previously mentioned to start
the recovery console.

--

Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect
 
D

Dave Patrick

From the %SystemRoot%$NtServicePackuninstall$\spuninst directory. The
command below would also work. (this assumes the SP is even the problem)

batch SPuninst.txt


"Did this mess up the drive letters? Please let me know."

I don't know the disk and partition scheme before but possibly.


--

Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect
 

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