win2k SP4 ugrade fails on reboot with ntoskrnl.exe error

[Colin]

I downloaded and ran the win2k sp4 English upgrade and all seemed to be
progressing until reboot failed. It failed after the logo disappeared and
displayed a blue screen memory dump saying something failed in this
ntoskrnl.exe.

Now what? I really don't know what to do next. Any help will be appreciated!

Colin

 

[Guest]

Hi,
Boot in the recovery console and uninstall service pack 4.

http://support.microsoft.com/default.aspx?scid=kb;en-us;825062

http://support.microsoft.com/default.aspx?scid=KB;[LN];325375

Lukesh

 

[Colin]

Hi,
Boot in the recovery console and uninstall service pack 4.

http://support.microsoft.com/default.aspx?scid=kb;en-us;825062

http://support.microsoft.com/default.aspx?scid=KB;[LN];325375

Lukesh

I downloaded and ran the win2k sp4 English upgrade and all seemed to be
progressing until reboot failed. It failed after the logo disappeared and
displayed a blue screen memory dump saying something failed in this
ntoskrnl.exe.

Now what? I really don't know what to do next. Any help will be appreciated!

Colin

Thanks - I now know I need a hotfix:
http://support.microsoft.com/default.aspx?scid=kb;en-us;867778#kb4

It does not seem easy to download it - at least the KB artcile doesn't tell me
how or link to it. Any ideas on how to do that?

TIA
Colin

 

[Dave Patrick]

Contact Microsoft Product Support Services to obtain the free hotfix

--
Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect

:
| Thanks - I now know I need a hotfix:
| http://support.microsoft.com/default.aspx?scid=kb;en-us;867778#kb4
|
| It does not seem easy to download it - at least the KB artcile doesn't
tell me
| how or link to it. Any ideas on how to do that?
|
| TIA
| Colin

 

[Colin]

Contact Microsoft Product Support Services to obtain the free hotfix

I had just previously downloaded to that win2k pc a the rollup-fix from a few
weeks ago and installed that in safe mode. Problem fixed.

Thanks lukesh & Dave for your help

 

[Guest]

you are most welcome, Colin

I had just previously downloaded to that win2k pc a the rollup-fix from a few
weeks ago and installed that in safe mode. Problem fixed.

Thanks lukesh & Dave for your help