Win XP PRO disc corrupt

[Guest]

I had previously installed Win xp Pro on my kids computer. There computer
has been really funky so I did a complete reformat on the hard disc. When I
went to reinstall Win XP Pro it keeps saying the disc is corrupt and the only
choice I get it to restart the computer and it goes around and around again
to the same corrupt disc message. If I do manage to get it to the point of
"hit r for repair" I get the blue screen of death and have to reboot. I have
a valid legal key code that I can use, but no usable XP Pro disc. What, if
anything, can I do now? Can I purchase a disc with no keycode from
microsoft? or is there any way to download the software that I can use my key
code with? This is the only computer running this software and it is not a
bootleg copy. I have windows XP Home on my computer and havent had this
problem. I ran the windows xp home on the computer hoping that the corrupt
xp pro file would be on the home disc and then I could just use the xp pro
disc to do an upgrade and use the xp pro keycode but that didnt work either.
As soon as the xp pro disc goes in it is corrupt and the loop starts again.
Please help.

 

[Carey Frisch [MVP]]

How to replace lost, broken, or missing Microsoft software or hardware
http://support.microsoft.com/default.aspx?scid=kb;[ln];326246

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

Be Smart! Protect Your PC!
http://www.microsoft.com/athome/security/protect/default.aspx

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:

| I had previously installed Win xp Pro on my kids computer. There computer
| has been really funky so I did a complete reformat on the hard disc. When I
| went to reinstall Win XP Pro it keeps saying the disc is corrupt and the only
| choice I get it to restart the computer and it goes around and around again
| to the same corrupt disc message. If I do manage to get it to the point of
| "hit r for repair" I get the blue screen of death and have to reboot. I have
| a valid legal key code that I can use, but no usable XP Pro disc. What, if
| anything, can I do now? Can I purchase a disc with no keycode from
| microsoft? or is there any way to download the software that I can use my key
| code with? This is the only computer running this software and it is not a
| bootleg copy. I have windows XP Home on my computer and havent had this
| problem. I ran the windows xp home on the computer hoping that the corrupt
| xp pro file would be on the home disc and then I could just use the xp pro
| disc to do an upgrade and use the xp pro keycode but that didnt work either.
| As soon as the xp pro disc goes in it is corrupt and the loop starts again.
| Please help.

 

[Guest]

Thanks Carey, but since I only have the key code and the disc that wont
install I cant get the product ID # to use to call the support line. =( If
I had the product ID which I cant get unless I can install the software, I
cant call them for free for installation help.

Tammy

 

[Mark L. Ferguson]

REPLACEMENT MS CDs - 800-360-7561 - - - - OEM CDs that are out of business - 1 800 325 1233

 

[Guest]

Thanks Mark, I am going to give them a call and see what happens.

Tammy