Win XP cannot boot

[Paulo]

I inserted a music CD in my CD-ROM drive. Then, a text box appeared telling
that some files needed to be installed, so the music tracks could be read. I
accepted and it started to process the install. Suddenly, Windows shuts down
and restarts with no reason...

Then, a screen appears telling:

"Windows can't start, because the file is missing or it is damaged

C:\Windows\System32\Config\System

You can try to repair this file running the Windows Configuration Program
from the original configuration CD-ROM.

Select "r" in the first screen to start the repair."

I changed the boot sequence in my BIOS settings so that I could start the
WinXP config CD and run the Repair. I run the repair option and it asks me to
choose the Windows installation which I want to repair, I choose it and it
goes to a command line as in MS-DOS (c:\windows>) and I don't know what to do
next...

Each time I turn the computer on, it doesn't show the error screen anymore.
Instead, it reaches that point in the boot sequence where the WinXP symbol
appears and goes down, restarting and restarting all over and over again....

What can I do to repair the system files? Thank you.

 

[Mark L. Ferguson]

From that command line, run the command:
chkdsk /r

Then run:
win

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[FeMaster]

I inserted a music CD in my CD-ROM drive. Then, a text box appeared
telling
that some files needed to be installed, so the music tracks could be read.
I
accepted and it started to process the install. Suddenly, Windows shuts
down
and restarts with no reason...

Have to love that stupid copy protection! It's worthless, and only
hurts/hinders the innocent... Bet that was a SONY released CD, probably a
few years old...

Nasty crap that is. Basically a root-kit that allows malicious software to
hide on your system, should you get infected by something down the road.

 

[Paulo]

I did that and try to run win, but a message appears saying:

"The command is not recognized. Write HELP to obtain a list of the supported
commands."

Instead, I run "exit", the computer restarts, but the but continues not to
result....

Please, don't tell me the only solution is to format.....

 

[Paulo]

It's published by EMI. I already ran this one lots of times and had no
problems. Can't figure out what might be the problem.
I formatted the disk a few days ago and its already with problems just
because a stupid CD.... lol unbelievable!

 

[Patrick Keenan]

I inserted a music CD in my CD-ROM drive. Then, a text box appeared telling
that some files needed to be installed, so the music tracks could be read.
I
accepted and it started to process the install. Suddenly, Windows shuts
down
and restarts with no reason...

Then, a screen appears telling:

"Windows can't start, because the file is missing or it is damaged

C:\Windows\System32\Config\System

You can try to repair this file running the Windows Configuration Program
from the original configuration CD-ROM.

Select "r" in the first screen to start the repair."

I changed the boot sequence in my BIOS settings so that I could start the
WinXP config CD and run the Repair. I run the repair option and it asks me
to
choose the Windows installation which I want to repair, I choose it and it
goes to a command line as in MS-DOS (c:\windows>) and I don't know what to
do
next...

Each time I turn the computer on, it doesn't show the error screen
anymore.
Instead, it reaches that point in the boot sequence where the WinXP symbol
appears and goes down, restarting and restarting all over and over
again....

What can I do to repair the system files? Thank you.

This is a pretty common registry error, and there is a fix in the KB article
here:

http://support.microsoft.com/kb/307545

This details exactly what it is you need to do at the Recovery Console
command prompt.

HTH
-pk

 

[Paulo]

Thank you very much. It worked, but I can´t do the Part Four: the System
Restore doesn´t open...