We've seen reports from users that some printers use composite black (made
up of colors in the color ink cartridge) instead of the black ink cartridge
for envelopes, so this problem can be caused by being low on one or more
colors in the color ink cartridge. Sometimes changing the font color setting
from Auto to Black will help, but not always.
--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
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