The only thing you can do is suggest that the recipient disable Reading
Layout view. Alternatively, after opening the document and switching views,
the recipient can select the TOC and press F9 to update it, which should
correct the problem.
--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.