Why does it mark a item read & I haven't opened it? How do I shut

D

Daisy320

When I scroll down through my inbox it marks all of the items read but I
haven't opened them up. It just started doing this- how do I shut it off so
that it only marks an item read when I open it up???
 
O

Orland, Kathleen

Do you have auto-preview enabled? Perhaps Outlook is set to mark something
as read after X seconds which means as soon as you highlight it, it's marked
as read. And it's likely set to mark an email as read as soon as you change
your selection.

You don't include your version of Outlook so these instructions are
approximate:

Tools > Options > Other (tab) > Preview Pane (button) > uncheck the box that
says Mark messages as read in the preview pane. Then click OK.
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top