why can't i send doc by email

M

Mark

Hi Terry,
I'm sorry but my level of expertise isn't the best. First, the click on
office button,send, fax or email, select email. That is my goal. Only Fax
is a viable option. Email is "greyed out".
Two, the QAT (i had no idea what that was until I surfed enough posts). I
followed the advice you posted. Email appears as a "checked box". But
nothing else happens.
Thanks for your time and expertise. Sending the doc to someone while in the
program is a huge benefit.
 
D

Doug Robbins - Word MVP

The following was originally posted by Peter Jamieson:

First, make sure that the e-mail program you want to use is set up to be the
default e-mail program (e.g. via Internet Explorer|Tools|Internet
Options|Programs, and send at least one message using it.

Then Word needs some stuff in WIN.INI and/or in the Windows registry
before it will show you the E-mail option. I believe that for Word 2003 it
needs to be in the Windows registry, but that may depend also on the version
of Windows so it is probably better to put the information in both places.

For WIN.INI,
a. find the WIN.INI file in your Windows folder (typically c:\WINDOWS),
make a backup copy of it, and open it in Notepad.
b. ensure that the following text is in there, and add it if not

[Mail]
MAPI=1
CMCDLLNAME32=mapi32.dll
CMCDLLNAME=mapi.dll
CMC=1
MAPIX=1
MAPIXVER=1.0.0.1
OLEMessaging=1

You will need to close all copies of Word before this change has a chance of
taking effect. It is probably safest to restart Windows to be completely
sure.

If that isn't enough, you will need to edit the registry. Proceed with
caution!

c. In your Windows folder, locate and run regedit.exe. If you're on an
older version of Windows you might need to use regedt32.exe.

Look for a key called

HKEY_LOCAL_MACHINE\SOFTWARE\Mi­crosoft\Windows Messaging Subsystem

I would be surprised if it was not there in recent versions of Windows, but
if it is not, add it.

If it is there, I would expect to see
d. a subkey claled MSMapiApps
e. a number of "values" with the same names as are in the above list -
MAPI, MAPIX etc.
f. an additional value called InstallCmd

If you cannot see the (e) values, you need to add them. For each of the
values in the above list
g. right click "Windows Messaging Subsystem" and select New|String Value.
Note that although some of these items have numeric values, they should all
be entered as String Values.
h. enter the name, as above
i. double click on the name. A dialog box appears. Enter the value (e.g.
for the name CMCDLLNAME, enter mapi.dll) and click OK
j. You may also need to create the InstallCmd value, although I rather
doubt it. I am less sure about this and about what should go in there. On my
system, the value is:
rundll32 setupapi,InstallHinfSection MSMAIL 132 msmail.inf

When you have done them all, press F5. Then close all copies of Word and
restart it - or restart Windows, then restart Word and see if the e-mail
option has appeared.


--
Hope this helps.

Please reply to the newsgroup unless you wish to avail yourself of my
services on a paid consulting basis.

Doug Robbins - Word MVP

Mark said:
Hi Terry,
I'm sorry but my level of expertise isn't the best. First, the click on
office button,send, fax or email, select email. That is my goal. Only
Fax
is a viable option. Email is "greyed out".
Two, the QAT (i had no idea what that was until I surfed enough posts). I
followed the advice you posted. Email appears as a "checked box". But
nothing else happens.
Thanks for your time and expertise. Sending the doc to someone while in
the
program is a huge benefit.
 
M

Mark

Hi Doug,
I don't want to screw up my computer by blindly changing things so I want to
make sure I understand you. Internet Explorer, Tools, Internet Options,
Programs, Internet Programs (choose program you want to use for other
internet services, such as email), box with SET PROGRAM, click set default
program... After that, I'm stuck. I see Windows Mail. I see Google ( I have
a Gmail account). What do I do now?
Also, I have Microsoft 2007 Home and Office with Word and Mail. My email
address is @gmail.com
Thanks for your help, Doug!!!
--
Mark


Doug Robbins - Word MVP said:
The following was originally posted by Peter Jamieson:

First, make sure that the e-mail program you want to use is set up to be the
default e-mail program (e.g. via Internet Explorer|Tools|Internet
Options|Programs, and send at least one message using it.

Then Word needs some stuff in WIN.INI and/or in the Windows registry
before it will show you the E-mail option. I believe that for Word 2003 it
needs to be in the Windows registry, but that may depend also on the version
of Windows so it is probably better to put the information in both places.

For WIN.INI,
a. find the WIN.INI file in your Windows folder (typically c:\WINDOWS),
make a backup copy of it, and open it in Notepad.
b. ensure that the following text is in there, and add it if not

[Mail]
MAPI=1
CMCDLLNAME32=mapi32.dll
CMCDLLNAME=mapi.dll
CMC=1
MAPIX=1
MAPIXVER=1.0.0.1
OLEMessaging=1

You will need to close all copies of Word before this change has a chance of
taking effect. It is probably safest to restart Windows to be completely
sure.

If that isn't enough, you will need to edit the registry. Proceed with
caution!

c. In your Windows folder, locate and run regedit.exe. If you're on an
older version of Windows you might need to use regedt32.exe.

Look for a key called

HKEY_LOCAL_MACHINE\SOFTWARE\Mi­crosoft\Windows Messaging Subsystem

I would be surprised if it was not there in recent versions of Windows, but
if it is not, add it.

If it is there, I would expect to see
d. a subkey claled MSMapiApps
e. a number of "values" with the same names as are in the above list -
MAPI, MAPIX etc.
f. an additional value called InstallCmd

If you cannot see the (e) values, you need to add them. For each of the
values in the above list
g. right click "Windows Messaging Subsystem" and select New|String Value.
Note that although some of these items have numeric values, they should all
be entered as String Values.
h. enter the name, as above
i. double click on the name. A dialog box appears. Enter the value (e.g.
for the name CMCDLLNAME, enter mapi.dll) and click OK
j. You may also need to create the InstallCmd value, although I rather
doubt it. I am less sure about this and about what should go in there. On my
system, the value is:
rundll32 setupapi,InstallHinfSection MSMAIL 132 msmail.inf

When you have done them all, press F5. Then close all copies of Word and
restart it - or restart Windows, then restart Word and see if the e-mail
option has appeared.


--
Hope this helps.

Please reply to the newsgroup unless you wish to avail yourself of my
services on a paid consulting basis.

Doug Robbins - Word MVP
 
S

Suzanne S. Barnhill

If you don't have POP/SMTP enabled for Gmail, then you won't be able to use
it. If you receive Gmail messages through Windows Mail, then you should set
Windows Mail as your default mail client.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA

Mark said:
Hi Doug,
I don't want to screw up my computer by blindly changing things so I want
to
make sure I understand you. Internet Explorer, Tools, Internet Options,
Programs, Internet Programs (choose program you want to use for other
internet services, such as email), box with SET PROGRAM, click set
default
program... After that, I'm stuck. I see Windows Mail. I see Google ( I
have
a Gmail account). What do I do now?
Also, I have Microsoft 2007 Home and Office with Word and Mail. My email
address is @gmail.com
Thanks for your help, Doug!!!
--
Mark


Doug Robbins - Word MVP said:
The following was originally posted by Peter Jamieson:

First, make sure that the e-mail program you want to use is set up to be
the
default e-mail program (e.g. via Internet Explorer|Tools|Internet
Options|Programs, and send at least one message using it.

Then Word needs some stuff in WIN.INI and/or in the Windows registry
before it will show you the E-mail option. I believe that for Word 2003
it
needs to be in the Windows registry, but that may depend also on the
version
of Windows so it is probably better to put the information in both
places.

For WIN.INI,
a. find the WIN.INI file in your Windows folder (typically c:\WINDOWS),
make a backup copy of it, and open it in Notepad.
b. ensure that the following text is in there, and add it if not

[Mail]
MAPI=1
CMCDLLNAME32=mapi32.dll
CMCDLLNAME=mapi.dll
CMC=1
MAPIX=1
MAPIXVER=1.0.0.1
OLEMessaging=1

You will need to close all copies of Word before this change has a chance
of
taking effect. It is probably safest to restart Windows to be completely
sure.

If that isn't enough, you will need to edit the registry. Proceed with
caution!

c. In your Windows folder, locate and run regedit.exe. If you're on an
older version of Windows you might need to use regedt32.exe.

Look for a key called

HKEY_LOCAL_MACHINE\SOFTWARE\Mi­crosoft\Windows Messaging Subsystem

I would be surprised if it was not there in recent versions of Windows,
but
if it is not, add it.

If it is there, I would expect to see
d. a subkey claled MSMapiApps
e. a number of "values" with the same names as are in the above list -
MAPI, MAPIX etc.
f. an additional value called InstallCmd

If you cannot see the (e) values, you need to add them. For each of the
values in the above list
g. right click "Windows Messaging Subsystem" and select New|String
Value.
Note that although some of these items have numeric values, they should
all
be entered as String Values.
h. enter the name, as above
i. double click on the name. A dialog box appears. Enter the value (e.g.
for the name CMCDLLNAME, enter mapi.dll) and click OK
j. You may also need to create the InstallCmd value, although I rather
doubt it. I am less sure about this and about what should go in there. On
my
system, the value is:
rundll32 setupapi,InstallHinfSection MSMAIL 132 msmail.inf

When you have done them all, press F5. Then close all copies of Word and
restart it - or restart Windows, then restart Word and see if the e-mail
option has appeared.


--
Hope this helps.

Please reply to the newsgroup unless you wish to avail yourself of my
services on a paid consulting basis.

Doug Robbins - Word MVP

Mark said:
Hi Terry,
I'm sorry but my level of expertise isn't the best. First, the click on
office button,send, fax or email, select email. That is my goal. Only
Fax
is a viable option. Email is "greyed out".
Two, the QAT (i had no idea what that was until I surfed enough posts).
I
followed the advice you posted. Email appears as a "checked box". But
nothing else happens.
Thanks for your time and expertise. Sending the doc to someone while
in
the
program is a huge benefit.

--
Mark


:

Click on the Office Button and select Send, Email which will send the
document as an attachment.

If you want to send as part of an email rather than attachment, then
you
need to add the missing command to the QAT. Right-click on he QAT and
choose
All Commands and then add the Send to Mail Recipient command to the
QAT.

--
Terry Farrell - MSWord MVP

I followed your advice. My question is this: when I create a doc and
want
to
email it, how do I do it? where is the button that gives me the
option???
Thanks!!!
 
D

Doug Robbins - Word MVP

Set Windows Mail as the default mail program and check the settings as
described in the second method in the article at;

http://support.microsoft.com/default.aspx/kb/918792

You will need to configure Windows Mail so that it accesses you email
account.

And if all else fails, use the third method in that article

--
Hope this helps.

Please reply to the newsgroup unless you wish to avail yourself of my
services on a paid consulting basis.

Doug Robbins - Word MVP

Mark said:
Hi Doug,
I don't want to screw up my computer by blindly changing things so I want
to
make sure I understand you. Internet Explorer, Tools, Internet Options,
Programs, Internet Programs (choose program you want to use for other
internet services, such as email), box with SET PROGRAM, click set
default
program... After that, I'm stuck. I see Windows Mail. I see Google ( I
have
a Gmail account). What do I do now?
Also, I have Microsoft 2007 Home and Office with Word and Mail. My email
address is @gmail.com
Thanks for your help, Doug!!!
--
Mark


Doug Robbins - Word MVP said:
The following was originally posted by Peter Jamieson:

First, make sure that the e-mail program you want to use is set up to be
the
default e-mail program (e.g. via Internet Explorer|Tools|Internet
Options|Programs, and send at least one message using it.

Then Word needs some stuff in WIN.INI and/or in the Windows registry
before it will show you the E-mail option. I believe that for Word 2003
it
needs to be in the Windows registry, but that may depend also on the
version
of Windows so it is probably better to put the information in both
places.

For WIN.INI,
a. find the WIN.INI file in your Windows folder (typically c:\WINDOWS),
make a backup copy of it, and open it in Notepad.
b. ensure that the following text is in there, and add it if not

[Mail]
MAPI=1
CMCDLLNAME32=mapi32.dll
CMCDLLNAME=mapi.dll
CMC=1
MAPIX=1
MAPIXVER=1.0.0.1
OLEMessaging=1

You will need to close all copies of Word before this change has a chance
of
taking effect. It is probably safest to restart Windows to be completely
sure.

If that isn't enough, you will need to edit the registry. Proceed with
caution!

c. In your Windows folder, locate and run regedit.exe. If you're on an
older version of Windows you might need to use regedt32.exe.

Look for a key called

HKEY_LOCAL_MACHINE\SOFTWARE\Mi­crosoft\Windows Messaging Subsystem

I would be surprised if it was not there in recent versions of Windows,
but
if it is not, add it.

If it is there, I would expect to see
d. a subkey claled MSMapiApps
e. a number of "values" with the same names as are in the above list -
MAPI, MAPIX etc.
f. an additional value called InstallCmd

If you cannot see the (e) values, you need to add them. For each of the
values in the above list
g. right click "Windows Messaging Subsystem" and select New|String
Value.
Note that although some of these items have numeric values, they should
all
be entered as String Values.
h. enter the name, as above
i. double click on the name. A dialog box appears. Enter the value (e.g.
for the name CMCDLLNAME, enter mapi.dll) and click OK
j. You may also need to create the InstallCmd value, although I rather
doubt it. I am less sure about this and about what should go in there. On
my
system, the value is:
rundll32 setupapi,InstallHinfSection MSMAIL 132 msmail.inf

When you have done them all, press F5. Then close all copies of Word and
restart it - or restart Windows, then restart Word and see if the e-mail
option has appeared.


--
Hope this helps.

Please reply to the newsgroup unless you wish to avail yourself of my
services on a paid consulting basis.

Doug Robbins - Word MVP

Mark said:
Hi Terry,
I'm sorry but my level of expertise isn't the best. First, the click on
office button,send, fax or email, select email. That is my goal. Only
Fax
is a viable option. Email is "greyed out".
Two, the QAT (i had no idea what that was until I surfed enough posts).
I
followed the advice you posted. Email appears as a "checked box". But
nothing else happens.
Thanks for your time and expertise. Sending the doc to someone while
in
the
program is a huge benefit.

--
Mark


:

Click on the Office Button and select Send, Email which will send the
document as an attachment.

If you want to send as part of an email rather than attachment, then
you
need to add the missing command to the QAT. Right-click on he QAT and
choose
All Commands and then add the Send to Mail Recipient command to the
QAT.

--
Terry Farrell - MSWord MVP

I followed your advice. My question is this: when I create a doc and
want
to
email it, how do I do it? where is the button that gives me the
option???
Thanks!!!
 
C

cat@pbfh

Derek Schmidt said:
So it works on XP, but has anyone figured out for Vista yet? Seems strange
that Word2007 wouldn't recognize the default program (Windows Mail) but only
the one that either comes by itself as a single expensive program (Outlook),
or as an even more expensive package deal... or does it?
 
E

ethbarry

Derek Schmidt said:
So it works on XP, but has anyone figured out for Vista yet? Seems strange
that Word2007 wouldn't recognize the default program (Windows Mail) but only
the one that either comes by itself as a single expensive program (Outlook),
or as an even more expensive package deal... or does it?
 
E

ethbarry

Yes,
Another MS trick to make you use outlook and spend more money.
Windows mail is their own program and they should honor it.
But as long as money making is more important than customer service, we
won't be able to use Windows mail in word.
ethbarry.
 
G

Gordon

ethbarry said:
Yes,
Another MS trick to make you use outlook and spend more money.
Windows mail is their own program and they should honor it.
But as long as money making is more important than customer service, we
won't be able to use Windows mail in word.
ethbarry.

Not at all. WM doesn't use MAPI. There are other free email programs out
there that DO use MAPI - Mozilla Thunderbird (very like OE in looks)
certainly does. And it certainly DOES work with Office 2007....
 
E

ethbarry

OK: Here comes the solution if you have Vista 64. I don't know if it works on
the other operating systems but you can try.
Make sure Office is closed and no word documents are open.
Then paste the following text to Notepad:


Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows Messaging
Subsystem]

"MAPI"="1"

"CMC"="1"

"CMCDLLNAME "="Mapi.dll"

"CMCDLLNAME32 "="Mapi32.dll"

"MAPIX "="1"

"MAPIXVER "="1.0.0.1 "

"OLEMessaging "="1"

"InstallCmd"="rundll32 setupapi,InstallHinfSection MSMAIL 132 msmail.inf"

"CMCDLLNAME"="mapi.dll"

"MAPI REG_SZ"="1"

"MAPIX"="1"

"MAPIXVER"="1.0.0.1"

"OLEMessaging"="1"



[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows Messaging
Subsystem\MSMapiApps]

"inetsw95.exe"=""

"choosusr.dll"=""

"SearchProtocolHost.exe"="Microsoft Outlook"

"msnlExt.dll"="Microsoft Outlook"

"cnfnot32.exe"="Microsoft Outlook"

"scanost.exe"="Microsoft Outlook"

"scanpst.exe"="Microsoft Outlook"

"outlook.exe"="Microsoft Outlook"

NOW SAVE IT AS email.txt on your desktop.
Then replace the file extension ".txt" by the extension".reg"
Then right click on the file and click "merge"
Allow, approve, say yes etc.
Now you should open word and be able to send it by windows mail, provided
you have set windows mail as your default mail.
Good luck. Ellen.
 
F

frankie

Has anyone figured this out yet I have tried all of the advice please help!
do I need to purchase outlook??
 
G

Gordon

frankie said:
Has anyone figured this out yet I have tried all of the advice please help!
do I need to purchase outlook??

I'm not sure, but I don't think that WM is MAPI compliant. That would be
why it doesn't work. Thunderbird I know IS MAPI compliant...
 

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