why can't i send doc by email

[Garfield]

It is now Feb. and now have two computers running Vista and using Windows
Mail. When are the servicepacks coming out? Or is the solution to change
the OS back to Windows XP?

 

[Gordon]

It is now Feb. and now have two computers running Vista and using Windows
Mail. When are the servicepacks coming out? Or is the solution to change
the OS back to Windows XP?

Latest rumours say March.

 

[Terry Farrell]

Servicepacks 1 for both Vista and Office have been released to manufacture.
Usually it is 4 to 6 weeks before they will appear on the shelf. However,
the updates should be available for download prior to then. I don't have any
inside information, but my guess would be that the downloads will be
available in 2+ weeks.

 

[OspreyEye]

I find it amazing that this many have had the same problem, and yet MS Office
2007/Vista has not provided a fix. It is obviously very common, and yet there
are still denials that it happens. Let's get with it - cut the dialogue and
fix it.

Fix the "Send-Email" gray-out that occurs within the WORD 2007/Vista
program! anyone that needs to can do a work around through their email
program using an attachment - but if that is the case, and the only fix, why
include the grayed out EMAIL prompt. Isn't anyone from Microsoft
listening/watching to this dialogue on the www.microsoft.com website?

 

[Terry Farrell]

I've not seen any word from MS about this but AFAIAA, Word 2007 will only
let you send as an email when you are using Outlook 2007 as the email
client. Otherwise you can only send as an attachment.

Terry

 

[Bob Buckland ?:-\)]

Hi Terry,

It will work with Thunderbird and Outlook Express on Windows XP. Windows Vista Mail (the updated OE) doesn't provide the hooks for
doing this with Word. I don't know if that's also true with other email apps on Vista.

===========
I've not seen any word from MS about this but AFAIAA, Word 2007 will only
let you send as an email when you are using Outlook 2007 as the email
client. Otherwise you can only send as an attachment.

Terry >>
--

Bob Buckland ?
MS Office System Products MVP

*Courtesy is not expensive and can pay big dividends*

 

[OspreyEye]

As I see it now, there is no way to correct the "disappearing grayed out
Email link" under the Pie Plate yet. HOWEVER, there is a way of having this
internal function available WITHOUT correcting the Pie Plate issue, and to
create an even more accessible function key for sending EMail.

Put the SEND TO MAIL RECIPIENT link on the Quick Access Toolbar (QAT)
instead of the EMAIL link. The EMAIL link on the QAT is also grayed out on my
MS WORD 2007/Vista and cannot be used.

To place this link on the QAT, go to the QAT dropdown on MS Word 2007. Drop
down to:
MORE COMMANDS
CHOOSE COMMANDS FROM:
ALL COMMANDS
SEND TO MAIL RECIPIENT

After you have added the SEND TO MAIL RECIPIENT to the QAT, use that to send
the document you are working on to the recipient. This works on VISTA with MS
WORD 2007 and OUTLOOK EXPRESS. You will not need the EMAIL link on the QAT,
just the SEND TO MAIL RECIPIENT.

Forget the Pie Plate EMail link; leave that to MS to work out on a later
mod. Let me know if this does not work on your combo of programs. Also,
please tell me why this works on mine.

Safe travelling - blue side up!

 

[Bob Buckland ?:-\)]

Hi OspreyEye,

The Office Button=>Send to link is a Send as Attachment choice. In Windows XP it will work with Thunderbird, Outlook Express or
Outlook set as the default email client. Outlook 2007 does not use Word as the email editor, it uses its own Word 'clone' and if
Outlook 2007 is the default email client you get different message editors in Word from the QAT and Office=>Send to options.

The Send to Mail Recipient item on the QAT will allow you to send document content from within Word with the same clients, but don't
be surprised if the resulting HTML email received by others, especially if you have inserted pictures and resized them, doesn't look
the way you saw it when you sent it.

Did you install Outlook Express in Vista separately? Windows Mail (Outlook Express successor) has been reported as not working from
the QAT in Vista.

==============
As I see it now, there is no way to correct the "disappearing grayed out
Email link" under the Pie Plate yet. HOWEVER, there is a way of having this
internal function available WITHOUT correcting the Pie Plate issue, and to
create an even more accessible function key for sending EMail.

Put the SEND TO MAIL RECIPIENT link on the Quick Access Toolbar (QAT)
instead of the EMAIL link. The EMAIL link on the QAT is also grayed out on my
MS WORD 2007/Vista and cannot be used.

To place this link on the QAT, go to the QAT dropdown on MS Word 2007. Drop
down to:
MORE COMMANDS
CHOOSE COMMANDS FROM:
ALL COMMANDS
SEND TO MAIL RECIPIENT

After you have added the SEND TO MAIL RECIPIENT to the QAT, use that to send
the document you are working on to the recipient. This works on VISTA with MS
WORD 2007 and OUTLOOK EXPRESS. You will not need the EMAIL link on the QAT,
just the SEND TO MAIL RECIPIENT.

Forget the Pie Plate EMail link; leave that to MS to work out on a later
mod. Let me know if this does not work on your combo of programs. Also,
please tell me why this works on mine.

Safe travelling - blue side up! >>
--

Bob Buckland ?
MS Office System Products MVP

*Courtesy is not expensive and can pay big dividends*

 

[Terry Farrell]

Bob

Yes. I should have made that clearer: this is with VISTA.

I've not seen anything from MS about this, but Office 2007 completely
ignores Windows Mail - even the spell checker in Mail is English (US) only
at the moment.

Terry

 

[OspreyEye]

Sorry I missed the Windows Mail/Outlook Express nomenclature. I use Windows
Mail but keep calling it Outlook Express. I will jump on the band wagon soon
enough.

My suggestion above pertains to my combo of Vista, MSOffice Word 2007 and
Windows Mail. This also works with MS Excel 2007.

 

[Terry Farrell]

As I said, in Vista you may only use Outlook as your email client with Word
2007. I don't know if MS plan to change this.

Terry

 

[Brian]

I have a somewhat different situation. I have four different computers in
the house, all running XP Pro with Office 2003. The most recent addition is
an IBM laptop. Like all the others, I have configured Thunderbird as the
default e-mail client, but have my girlfriends e-mail running through Outlook
Express. On the the other three computers, I can e-mail and open office
document by doing the file, send to mail recipient option. I usually send it
as an attachment. On the most recent computer, that option is grayed out.
When I change the default e-mail client to Outlook Express, I have the
option to send e-mail, but not as an attachment, only with e-mail program
opening up with in the Word document. Is there some setting on this computer
that I am missing?

 

[Suzanne S. Barnhill]

Make sure you have "Mail as attachment" checked on the General tab of Tools
| Options.

 

[Brian]

it has been set as the option. Despite that, the only choices I have
available are
1 recipient using a fax modem
2. Recipient using Internet fax service
3. Microsoft office PowerPoint
4. Bluetooth

Grayed out our mail recipient (for review) and online meeting participant.
There is no option, grayed out or not, or mail as attachment. It is only
with Microsoft office documents that I have this problem. With Adobe Acrobat
and other non-Microsoft documents, I do not have this problem.

I can right click on any document, Microsoft or not, in my Windows Explorer
folder, and choose send mail. It is only from the open office documents that
I cannot perform this task.

As I mentioned in the earlier post, if I switch my default mail program to
Outlook Express, I can mail the open office document. However, even though
mail as attachment is the choice in tools, options, that is not what happens
-- the e-mail toolbar (to, send, etc.) appears in the open document.

I've checked the settings, and as far as I can tell, they are exactly the
same as in the other three computers in the households that do not have this
problem.

 

[Hazel]

Thank you so much!!! I have XP and have just installed Office 2007 Home &
Student. It was diving me crazy that I couldn't do send email from a Word
doc as I used that function quite a bit. Once I found how to get the send to
icon I had the solution.

Hooray!!!

 

[Mark]

Hi Terry. What does the "MVP" stand for? My question is this: like the
other person, SEND allows only a fax option with email "greyed out". I have
Microsoft 2007 home and student. I was looking at your instructions. Will
they work for me and how exactly do I implement it? Sorry, kinda new to this
stuff.

 

[Hazel]

Hi Terry. What does the "MVP" stand for? My question is this: like the
other person, SEND allows only a fax option with email "greyed out". I have
Microsoft 2007 home and student. I was looking at your instructions. Will
they work for me and how exactly do I implement it? Sorry, kinda new to this
stuff.

Hi Mark,

I also have 2007 Home & Student and am using XP. If I use the Send to link
under the button in the upper left hand corner (I think they're calling it
the pizza button) my only choices are Email as attachment (greyed out) and
internet fax.

At the moment if you want to send a doc as an attachment you'll need to save
it on your hard drive and attach it to the email manually.

To send the document so that it becomes the email body you'll need to
"Customize the Quick Access Toolbar" (QAT). There's little arrow to the
right of it. Click on that then choose More Commands; then click on the
arrow in the left column and choose all commands; the one you want is "Send
to Mail Recipient". The icon will appear in that toolbar and you'll then be
able to click on it to send your documents as emails.

I hope that this helps.

Hazel

 

[Hazel]

Word 2007 needs Outlook 2007 to send emails. But I am told that there is a
registry hack that lets you send from Windows Mail instead. If you post as a
new question, one of the other MVPs (Most Valued Professional - a Microsoft
euphemism) may have the answer for you.

Terry

Hi Terry,

I don't have Outlook 2007 but have been able to place the send to button on
the Quick Access Toolbar. This allows me to send my word doc as email that
appears in Outlook Express circa 2003.

Hazel

 

[Mark]

I followed your advice. My question is this: when I create a doc and want to
email it, how do I do it? where is the button that gives me the option???
Thanks!!!

 

[Terry Farrell]

Click on the Office Button and select Send, Email which will send the
document as an attachment.

If you want to send as part of an email rather than attachment, then you
need to add the missing command to the QAT. Right-click on he QAT and choose
All Commands and then add the Send to Mail Recipient command to the QAT.