Why can't I see all the recipients in the To list

D

dangermouse

When opening an email that has been sent to multiple recipients there is only
one recipient in the to list. How do I view all of the recipients?
 
G

Gordon

dangermouse said:
When opening an email that has been sent to multiple recipients there is
only
one recipient in the to list. How do I view all of the recipients?


How was it sent to multiple recipients? If by using mailmerge then you won't
see all the recipients...
 
R

Roady [MVP]

Ask the sender if he/she indeed intended to expose all the addresses of the
people he/she was sending to. Probably not.
 
D

dangermouse

Gordon,

The email was created and sent by a third party product in this case Data
Integrator using a semi colon separated list of addresses informing that a
job had run to completion.

If this is equivalent to mail merge then I guess I'll never see all the
recipients and just have to trust that Outlook sent to all of them.

Something for the Outlook developers to work on for the next release no doubt.

DM.
 
G

Gordon

dangermouse said:
Gordon,

The email was created and sent by a third party product in this case Data
Integrator using a semi colon separated list of addresses informing that a
job had run to completion.

If this is equivalent to mail merge then I guess I'll never see all the
recipients and just have to trust that Outlook sent to all of them.

Something for the Outlook developers to work on for the next release no
doubt.

Well no - it's Data Integrator that needs to fix the way it does things.....
 
V

VanguardLH

dangermouse said:
The email was created and sent by a third party product in this case
Data Integrator using a semi colon separated list of addresses
informing that a job had run to completion.

If this is equivalent to mail merge then I guess I'll never see all
the recipients and just have to trust that Outlook sent to all of
them.

Something for the Outlook developers to work on for the next release
no doubt.

That's a listserver, or mailing list, or bulk mailer. You send it a
document. You then send it a list of recipients. That has nothing to
do with sending out an e-mail with both of those combined. The list is
used to specify to whom the document gets sent - and that's ONE
recipient per copy of the document. So just like MailMerge, each
recipient gets their own copy. Unless you have access to the
listserver account, you don't get to see the list of recipients.
MailMerge included in Word for use with a mailing list in Outlook is
not the only mail merge utility available.

A point of doing a mail merge or listserve is so that each recipient
only sees themself as the recipient. Do YOU really want your own
e-mail address divulged to everyone to whom a bulk e-mail got sent?
No, and neither does anyone else. Unless you have permission from each
recipient to divulge their e-mail address to other recipients then,
well, you don't have that permission and shouldn't be sharing e-mail
addresses that someone hasn't granted you permission to share.

If Outlook is being used as the e-mail agent by Data Integrator, and
since it performs a mail merge function, then it *should* only show one
recipient in the To header for each recipient to whom the e-mail got
sent.

It would've been handy if you had provided a URL to the software site
so the rest of us know what "Data Integrator" you were talking about.
That phrase is not unique enough to point specifically at just one
software product. Without identifying the actual product, I can only
guess that it's just another mail merge utility, and what you describe
is the expected behavior since the product probably assumes that you do
NOT have permission to share e-mail addresses amongst all recipients.

There's nothing Microsoft developers can do about the 3rd party Data
Integrator program. Go complain to them that they have no option to
list all recipients in the To header whether or not you have permission
from the recipients to do so.
 

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