Where to import/place Pst files manually...

[Brightbelt]

Hello -
I'm on Win XP Pro sp2 and Outlook 2003 and I'm having to import Outlook
2003 files that have been saved manually onto a CD (meaning the tech guy
navigated to where they were stored somewhere in the program folders and
copied them from there to a CD). I tried seeing if Outlook 2003 had a
"wizard" type way of importing these files but there's nothing to help me
import anything from a CD. The file(s) I'm wanting to import manually just
says 'Outlook' and has the red/blue/green/yellow 4 squares-type icon.
The destination path below shows me a general Outlook icon like I see on
my desktop, but not the same multi-colored icon:
C:\Program Files\Microsoft Office\OFFICE11
But that may or may not be the right folder. I appreciate any help anyone
could give me. This would save me from going back to the computer shop for
help or from paying $200 + dollars. Many Thanks,...Frank

 

[Russ Valentine [MVP-Outlook]]

You should never import an Outlook Data file.
You can not access an Outlook Data file if it is on a CD.
Move the file to your hard drive, remove the read only attribute it acquired
from being on a CD, then open it in Outlook using the File > Open > Outlook
Data File... command.
Or you can simply configure Outlook to use this file as its new default if
you prefer:
http://office.microsoft.com/en-us/assistance/HA010771141033.aspx

 

[Brightbelt]

Thanks Russ for your help. I tried doing your first suggestion and got there
ok as far as the menus and doing it, but it would not open the data file or
bring in the new content for some reason. So I backed out and went in clean
to ask it to open a data file and I was able to trace outlook's present
folder location backwards. The destination folder for the files turned out
to be the following:
C:\Documents and Settings\Owner\Local Settings\Application
Data\Microsoft\Outlook

This turned out to be the same as setting my new file as a default, since
all my present stuff got erased, but I expected that and was prepared.
Thanks again, Russ, for your help,...Frank

You should never import an Outlook Data file.
You can not access an Outlook Data file if it is on a CD.
Move the file to your hard drive, remove the read only attribute it
acquired from being on a CD, then open it in Outlook using the File > Open

Outlook Data File... command.

Or you can simply configure Outlook to use this file as its new default if
you prefer:
http://office.microsoft.com/en-us/assistance/HA010771141033.aspx
--
Russ Valentine
[MVP-Outlook]

Hello -
I'm on Win XP Pro sp2 and Outlook 2003 and I'm having to import Outlook
2003 files that have been saved manually onto a CD (meaning the tech guy
navigated to where they were stored somewhere in the program folders and
copied them from there to a CD). I tried seeing if Outlook 2003 had a
"wizard" type way of importing these files but there's nothing to help me
import anything from a CD. The file(s) I'm wanting to import manually
just says 'Outlook' and has the red/blue/green/yellow 4 squares-type
icon.
The destination path below shows me a general Outlook icon like I see
on my desktop, but not the same multi-colored icon:
C:\Program Files\Microsoft Office\OFFICE11
But that may or may not be the right folder. I appreciate any help anyone
could give me. This would save me from going back to the computer shop
for help or from paying $200 + dollars. Many Thanks,...Frank

 

[Russ Valentine [MVP-Outlook]]

So are you OK now, or not?
--
Russ Valentine
[MVP-Outlook]

Thanks Russ for your help. I tried doing your first suggestion and got
there ok as far as the menus and doing it, but it would not open the data
file or bring in the new content for some reason. So I backed out and went
in clean to ask it to open a data file and I was able to trace outlook's
present folder location backwards. The destination folder for the files
turned out to be the following:
C:\Documents and Settings\Owner\Local Settings\Application
Data\Microsoft\Outlook

This turned out to be the same as setting my new file as a default, since
all my present stuff got erased, but I expected that and was prepared.
Thanks again, Russ, for your help,...Frank

You should never import an Outlook Data file.
You can not access an Outlook Data file if it is on a CD.
Move the file to your hard drive, remove the read only attribute it
acquired from being on a CD, then open it in Outlook using the File >
Open > Outlook Data File... command.
Or you can simply configure Outlook to use this file as its new default
if you prefer:
http://office.microsoft.com/en-us/assistance/HA010771141033.aspx
--
Russ Valentine
[MVP-Outlook]

Hello -
I'm on Win XP Pro sp2 and Outlook 2003 and I'm having to import
Outlook 2003 files that have been saved manually onto a CD (meaning the
tech guy navigated to where they were stored somewhere in the program
folders and copied them from there to a CD). I tried seeing if Outlook
2003 had a "wizard" type way of importing these files but there's
nothing to help me import anything from a CD. The file(s) I'm wanting
to import manually just says 'Outlook' and has the red/blue/green/yellow
4 squares-type icon.
The destination path below shows me a general Outlook icon like I see
on my desktop, but not the same multi-colored icon:
C:\Program Files\Microsoft Office\OFFICE11
But that may or may not be the right folder. I appreciate any help
anyone could give me. This would save me from going back to the computer
shop for help or from paying $200 + dollars. Many Thanks,...Frank

 

[Brightbelt]

Actually I thought so, but now I see I have no address book anymore. Nada. I
do see that I have BOTH Outlook Data files (my original one and the newer
one) in the destination folder I mentioned. Is there any way to get my
address book back ? I could maybe reverse the data file situation back to
the former file, but I don't know...
I do appreciate your help - thanks for following thru,...Frank

So are you OK now, or not?
--
Russ Valentine
[MVP-Outlook]

Thanks Russ for your help. I tried doing your first suggestion and got
there ok as far as the menus and doing it, but it would not open the data
file or bring in the new content for some reason. So I backed out and
went in clean to ask it to open a data file and I was able to trace
outlook's present folder location backwards. The destination folder for
the files turned out to be the following:
C:\Documents and Settings\Owner\Local Settings\Application
Data\Microsoft\Outlook

This turned out to be the same as setting my new file as a default, since
all my present stuff got erased, but I expected that and was prepared.
Thanks again, Russ, for your help,...Frank

You should never import an Outlook Data file.
You can not access an Outlook Data file if it is on a CD.
Move the file to your hard drive, remove the read only attribute it
acquired from being on a CD, then open it in Outlook using the File >
Open > Outlook Data File... command.
Or you can simply configure Outlook to use this file as its new default
if you prefer:
http://office.microsoft.com/en-us/assistance/HA010771141033.aspx
--
Russ Valentine
[MVP-Outlook]
Hello -
I'm on Win XP Pro sp2 and Outlook 2003 and I'm having to import
Outlook 2003 files that have been saved manually onto a CD (meaning the
tech guy navigated to where they were stored somewhere in the program
folders and copied them from there to a CD). I tried seeing if Outlook
2003 had a "wizard" type way of importing these files but there's
nothing to help me import anything from a CD. The file(s) I'm wanting
to import manually just says 'Outlook' and has the
red/blue/green/yellow 4 squares-type icon.
The destination path below shows me a general Outlook icon like I
see on my desktop, but not the same multi-colored icon:
C:\Program Files\Microsoft Office\OFFICE11
But that may or may not be the right folder. I appreciate any help
anyone could give me. This would save me from going back to the
computer shop for help or from paying $200 + dollars. Many
Thanks,...Frank

 

[Lanwench [MVP - Exchange]]

In

Actually I thought so, but now I see I have no address book anymore.
Nada. I do see that I have BOTH Outlook Data files (my original one
and the newer one) in the destination folder I mentioned. Is there
any way to get my address book back ? I could maybe reverse the data
file situation back to the former file, but I don't know...
I do appreciate your help - thanks for following thru,...Frank

When you say 'address book' - do you mean, you can still see the contacts in
the other PST file? If so, copy them to your 'real' PST file, and then make
sure that folder has a tickmark next to "show this folder as an address
book' in its properties. If that doesn't work, you may need to add the
Outlook Address Book service to your profile.

So are you OK now, or not?
--
Russ Valentine
[MVP-Outlook]

Thanks Russ for your help. I tried doing your first suggestion and
got there ok as far as the menus and doing it, but it would not
open the data file or bring in the new content for some reason. So
I backed out and went in clean to ask it to open a data file and I
was able to trace outlook's present folder location backwards. The
destination folder for the files turned out to be the following:
C:\Documents and Settings\Owner\Local Settings\Application
Data\Microsoft\Outlook

This turned out to be the same as setting my new file as a default,
since all my present stuff got erased, but I expected that and was
prepared. Thanks again, Russ, for your help,...Frank

You should never import an Outlook Data file.
You can not access an Outlook Data file if it is on a CD.
Move the file to your hard drive, remove the read only attribute it
acquired from being on a CD, then open it in Outlook using the
File > Open > Outlook Data File... command.
Or you can simply configure Outlook to use this file as its new
default if you prefer:
http://office.microsoft.com/en-us/assistance/HA010771141033.aspx
--
Russ Valentine
[MVP-Outlook]
Hello -
I'm on Win XP Pro sp2 and Outlook 2003 and I'm having to import
Outlook 2003 files that have been saved manually onto a CD
(meaning the tech guy navigated to where they were stored
somewhere in the program folders and copied them from there to a
CD). I tried seeing if Outlook 2003 had a "wizard" type way of
importing these files but there's nothing to help me import
anything from a CD. The file(s) I'm wanting to import manually
just says 'Outlook' and has the red/blue/green/yellow 4
squares-type icon. The destination path below shows me a
general Outlook icon like I see on my desktop, but not the same
multi-colored icon:
C:\Program Files\Microsoft Office\OFFICE11
But that may or may not be the right folder. I appreciate any help
anyone could give me. This would save me from going back to the
computer shop for help or from paying $200 + dollars. Many
Thanks,...Frank

 

[Brightbelt]

I'm not sure you understand (or whether I do for that matter). Now it seems
the original Pst (the one I overwrote when I copied the one from the CD to
the destination folder) will not open. I think it has my address book but
I'm not sure. The main point is that right now all my contacts are GONE. I
see nothing for my address book.
When I try to open the address book, I get a window saying that there is a
contacts folder in the address book which either cannot be opened, or it has
been deleted. It tells me to consult Microsoft Help for information on how
to delete the contacts folder within the address book. Why I would want to
delete it is beyond me.
All I know is that I had my address book and when I put in this new Pst
(and overwrote the other one) my address book not only disappeared, but the
original Pst file seems to have been rendered useless as a result.
I appreciate anyone who will follow up with me on this,...Thanks,....Frank


"Lanwench [MVP - Exchange]"

In

Actually I thought so, but now I see I have no address book anymore.
Nada. I do see that I have BOTH Outlook Data files (my original one
and the newer one) in the destination folder I mentioned. Is there
any way to get my address book back ? I could maybe reverse the data
file situation back to the former file, but I don't know...
I do appreciate your help - thanks for following thru,...Frank

When you say 'address book' - do you mean, you can still see the contacts
in the other PST file? If so, copy them to your 'real' PST file, and then
make sure that folder has a tickmark next to "show this folder as an
address book' in its properties. If that doesn't work, you may need to add
the Outlook Address Book service to your profile.

So are you OK now, or not?
--
Russ Valentine
[MVP-Outlook]
Thanks Russ for your help. I tried doing your first suggestion and
got there ok as far as the menus and doing it, but it would not
open the data file or bring in the new content for some reason. So
I backed out and went in clean to ask it to open a data file and I
was able to trace outlook's present folder location backwards. The
destination folder for the files turned out to be the following:
C:\Documents and Settings\Owner\Local Settings\Application
Data\Microsoft\Outlook

This turned out to be the same as setting my new file as a default,
since all my present stuff got erased, but I expected that and was
prepared. Thanks again, Russ, for your help,...Frank

You should never import an Outlook Data file.
You can not access an Outlook Data file if it is on a CD.
Move the file to your hard drive, remove the read only attribute it
acquired from being on a CD, then open it in Outlook using the
File > Open > Outlook Data File... command.
Or you can simply configure Outlook to use this file as its new
default if you prefer:
http://office.microsoft.com/en-us/assistance/HA010771141033.aspx
--
Russ Valentine
[MVP-Outlook]
Hello -
I'm on Win XP Pro sp2 and Outlook 2003 and I'm having to import
Outlook 2003 files that have been saved manually onto a CD
(meaning the tech guy navigated to where they were stored
somewhere in the program folders and copied them from there to a
CD). I tried seeing if Outlook 2003 had a "wizard" type way of
importing these files but there's nothing to help me import
anything from a CD. The file(s) I'm wanting to import manually
just says 'Outlook' and has the red/blue/green/yellow 4
squares-type icon. The destination path below shows me a
general Outlook icon like I see on my desktop, but not the same
multi-colored icon:
C:\Program Files\Microsoft Office\OFFICE11
But that may or may not be the right folder. I appreciate any help
anyone could give me. This would save me from going back to the
computer shop for help or from paying $200 + dollars. Many
Thanks,...Frank

 

[Russ Valentine [MVP-Outlook]]

You keep adding more information. Why did you overwrite a PST file? That's a
sure fire way to corrupt your Outlook profile.
Please reread my post and do what I suggested. I said to copy the file from
the CD to your hard drive and remove its read only attribute. Do _not_
overwrite another PST file.
Then open the file in Outlook using File > Open.
You should probably also create a new Outlook profile since your current one
is now corrupt.
Once you open this file, you can then set it as your new default and
configure the Outlook Address Book to display your Contacts by enabling your
Contact Folder as an email address book in its properties.
--
Russ Valentine
[MVP-Outlook]

I'm not sure you understand (or whether I do for that matter). Now it
seems the original Pst (the one I overwrote when I copied the one from the
CD to the destination folder) will not open. I think it has my address
book but I'm not sure. The main point is that right now all my contacts
are GONE. I see nothing for my address book.
When I try to open the address book, I get a window saying that there is
a contacts folder in the address book which either cannot be opened, or it
has been deleted. It tells me to consult Microsoft Help for information
on how to delete the contacts folder within the address book. Why I would
want to delete it is beyond me.
All I know is that I had my address book and when I put in this new Pst
(and overwrote the other one) my address book not only disappeared, but
the original Pst file seems to have been rendered useless as a result.
I appreciate anyone who will follow up with me on
this,...Thanks,....Frank


"Lanwench [MVP - Exchange]"

In

Actually I thought so, but now I see I have no address book anymore.
Nada. I do see that I have BOTH Outlook Data files (my original one
and the newer one) in the destination folder I mentioned. Is there
any way to get my address book back ? I could maybe reverse the data
file situation back to the former file, but I don't know...
I do appreciate your help - thanks for following thru,...Frank

When you say 'address book' - do you mean, you can still see the contacts
in the other PST file? If so, copy them to your 'real' PST file, and then
make sure that folder has a tickmark next to "show this folder as an
address book' in its properties. If that doesn't work, you may need to
add the Outlook Address Book service to your profile.

So are you OK now, or not?
--
Russ Valentine
[MVP-Outlook]
Thanks Russ for your help. I tried doing your first suggestion and
got there ok as far as the menus and doing it, but it would not
open the data file or bring in the new content for some reason. So
I backed out and went in clean to ask it to open a data file and I
was able to trace outlook's present folder location backwards. The
destination folder for the files turned out to be the following:
C:\Documents and Settings\Owner\Local Settings\Application
Data\Microsoft\Outlook

This turned out to be the same as setting my new file as a default,
since all my present stuff got erased, but I expected that and was
prepared. Thanks again, Russ, for your help,...Frank

You should never import an Outlook Data file.
You can not access an Outlook Data file if it is on a CD.
Move the file to your hard drive, remove the read only attribute it
acquired from being on a CD, then open it in Outlook using the
File > Open > Outlook Data File... command.
Or you can simply configure Outlook to use this file as its new
default if you prefer:
http://office.microsoft.com/en-us/assistance/HA010771141033.aspx
--
Russ Valentine
[MVP-Outlook]
Hello -
I'm on Win XP Pro sp2 and Outlook 2003 and I'm having to import
Outlook 2003 files that have been saved manually onto a CD
(meaning the tech guy navigated to where they were stored
somewhere in the program folders and copied them from there to a
CD). I tried seeing if Outlook 2003 had a "wizard" type way of
importing these files but there's nothing to help me import
anything from a CD. The file(s) I'm wanting to import manually
just says 'Outlook' and has the red/blue/green/yellow 4
squares-type icon. The destination path below shows me a
general Outlook icon like I see on my desktop, but not the same
multi-colored icon:
C:\Program Files\Microsoft Office\OFFICE11
But that may or may not be the right folder. I appreciate any help
anyone could give me. This would save me from going back to the
computer shop for help or from paying $200 + dollars. Many
Thanks,...Frank

 

[Brightbelt]

Hi Russ -
Let me repeat: I have tried all along doing File > Open > Outlook Data
File and nothing opens. Nothing happens. And I did save my pst to my hard
drive, and I had been told by my tech guy at Best Buy that it was necessary
to manually put this file where the file usually goes within the outlook
program files. That's why it "replaced" my present pst.
So what do you mean when you say "create a new Outlook profile" ? Does
this mean to do a reinstall or repair reinstall ? I'm thinking that's my
only choice left but I'm still open to ideas.
Frank

You keep adding more information. Why did you overwrite a PST file? That's
a sure fire way to corrupt your Outlook profile.
Please reread my post and do what I suggested. I said to copy the file
from the CD to your hard drive and remove its read only attribute. Do
_not_ overwrite another PST file.
Then open the file in Outlook using File > Open.
You should probably also create a new Outlook profile since your current
one is now corrupt.
Once you open this file, you can then set it as your new default and
configure the Outlook Address Book to display your Contacts by enabling
your Contact Folder as an email address book in its properties.
--
Russ Valentine
[MVP-Outlook]

I'm not sure you understand (or whether I do for that matter). Now it
seems the original Pst (the one I overwrote when I copied the one from
the CD to the destination folder) will not open. I think it has my
address book but I'm not sure. The main point is that right now all my
contacts are GONE. I see nothing for my address book.
When I try to open the address book, I get a window saying that there is
a contacts folder in the address book which either cannot be opened, or
it has been deleted. It tells me to consult Microsoft Help for
information on how to delete the contacts folder within the address book.
Why I would want to delete it is beyond me.
All I know is that I had my address book and when I put in this new Pst
(and overwrote the other one) my address book not only disappeared, but
the original Pst file seems to have been rendered useless as a result.
I appreciate anyone who will follow up with me on
this,...Thanks,....Frank


"Lanwench [MVP - Exchange]"

In Brightbelt <[email protected]> typed:
Actually I thought so, but now I see I have no address book anymore.
Nada. I do see that I have BOTH Outlook Data files (my original one
and the newer one) in the destination folder I mentioned. Is there
any way to get my address book back ? I could maybe reverse the data
file situation back to the former file, but I don't know...
I do appreciate your help - thanks for following thru,...Frank

When you say 'address book' - do you mean, you can still see the
contacts in the other PST file? If so, copy them to your 'real' PST
file, and then make sure that folder has a tickmark next to "show this
folder as an address book' in its properties. If that doesn't work, you
may need to add the Outlook Address Book service to your profile.



So are you OK now, or not?
--
Russ Valentine
[MVP-Outlook]
Thanks Russ for your help. I tried doing your first suggestion and
got there ok as far as the menus and doing it, but it would not
open the data file or bring in the new content for some reason. So
I backed out and went in clean to ask it to open a data file and I
was able to trace outlook's present folder location backwards. The
destination folder for the files turned out to be the following:
C:\Documents and Settings\Owner\Local Settings\Application
Data\Microsoft\Outlook

This turned out to be the same as setting my new file as a default,
since all my present stuff got erased, but I expected that and was
prepared. Thanks again, Russ, for your help,...Frank

You should never import an Outlook Data file.
You can not access an Outlook Data file if it is on a CD.
Move the file to your hard drive, remove the read only attribute it
acquired from being on a CD, then open it in Outlook using the
File > Open > Outlook Data File... command.
Or you can simply configure Outlook to use this file as its new
default if you prefer:
http://office.microsoft.com/en-us/assistance/HA010771141033.aspx
--
Russ Valentine
[MVP-Outlook]
Hello -
I'm on Win XP Pro sp2 and Outlook 2003 and I'm having to import
Outlook 2003 files that have been saved manually onto a CD
(meaning the tech guy navigated to where they were stored
somewhere in the program folders and copied them from there to a
CD). I tried seeing if Outlook 2003 had a "wizard" type way of
importing these files but there's nothing to help me import
anything from a CD. The file(s) I'm wanting to import manually
just says 'Outlook' and has the red/blue/green/yellow 4
squares-type icon. The destination path below shows me a
general Outlook icon like I see on my desktop, but not the same
multi-colored icon:
C:\Program Files\Microsoft Office\OFFICE11
But that may or may not be the right folder. I appreciate any help
anyone could give me. This would save me from going back to the
computer shop for help or from paying $200 + dollars. Many
Thanks,...Frank

 

[Brightbelt]

I don't mean to be harsh - maybe I was not clear enough about my efforts - I
do mention in my second reply that I did try your first suggestion ;-) If
"creating a new outlook profile" means something other than a reinstall or
repair/reinstall, then I would appeciate an explanation of how to do it if
possible. Thanks for continuing to follow up with this,...Frank

Hi Russ -
Let me repeat: I have tried all along doing File > Open > Outlook Data
File and nothing opens. Nothing happens. And I did save my pst to my
hard drive, and I had been told by my tech guy at Best Buy that it was
necessary to manually put this file where the file usually goes within the
outlook program files. That's why it "replaced" my present pst.
So what do you mean when you say "create a new Outlook profile" ? Does
this mean to do a reinstall or repair reinstall ? I'm thinking that's my
only choice left but I'm still open to ideas.
Frank

You keep adding more information. Why did you overwrite a PST file?
That's a sure fire way to corrupt your Outlook profile.
Please reread my post and do what I suggested. I said to copy the file
from the CD to your hard drive and remove its read only attribute. Do
_not_ overwrite another PST file.
Then open the file in Outlook using File > Open.
You should probably also create a new Outlook profile since your current
one is now corrupt.
Once you open this file, you can then set it as your new default and
configure the Outlook Address Book to display your Contacts by enabling
your Contact Folder as an email address book in its properties.
--
Russ Valentine
[MVP-Outlook]

I'm not sure you understand (or whether I do for that matter). Now it
seems the original Pst (the one I overwrote when I copied the one from
the CD to the destination folder) will not open. I think it has my
address book but I'm not sure. The main point is that right now all my
contacts are GONE. I see nothing for my address book.
When I try to open the address book, I get a window saying that there
is a contacts folder in the address book which either cannot be opened,
or it has been deleted. It tells me to consult Microsoft Help for
information on how to delete the contacts folder within the address
book. Why I would want to delete it is beyond me.
All I know is that I had my address book and when I put in this new Pst
(and overwrote the other one) my address book not only disappeared, but
the original Pst file seems to have been rendered useless as a result.
I appreciate anyone who will follow up with me on
this,...Thanks,....Frank


"Lanwench [MVP - Exchange]"
message

In Brightbelt <[email protected]> typed:
Actually I thought so, but now I see I have no address book anymore.
Nada. I do see that I have BOTH Outlook Data files (my original one
and the newer one) in the destination folder I mentioned. Is there
any way to get my address book back ? I could maybe reverse the data
file situation back to the former file, but I don't know...
I do appreciate your help - thanks for following thru,...Frank

When you say 'address book' - do you mean, you can still see the
contacts in the other PST file? If so, copy them to your 'real' PST
file, and then make sure that folder has a tickmark next to "show this
folder as an address book' in its properties. If that doesn't work, you
may need to add the Outlook Address Book service to your profile.



So are you OK now, or not?
--
Russ Valentine
[MVP-Outlook]
Thanks Russ for your help. I tried doing your first suggestion and
got there ok as far as the menus and doing it, but it would not
open the data file or bring in the new content for some reason. So
I backed out and went in clean to ask it to open a data file and I
was able to trace outlook's present folder location backwards. The
destination folder for the files turned out to be the following:
C:\Documents and Settings\Owner\Local Settings\Application
Data\Microsoft\Outlook

This turned out to be the same as setting my new file as a default,
since all my present stuff got erased, but I expected that and was
prepared. Thanks again, Russ, for your help,...Frank

You should never import an Outlook Data file.
You can not access an Outlook Data file if it is on a CD.
Move the file to your hard drive, remove the read only attribute it
acquired from being on a CD, then open it in Outlook using the
File > Open > Outlook Data File... command.
Or you can simply configure Outlook to use this file as its new
default if you prefer:
http://office.microsoft.com/en-us/assistance/HA010771141033.aspx
--
Russ Valentine
[MVP-Outlook]
Hello -
I'm on Win XP Pro sp2 and Outlook 2003 and I'm having to import
Outlook 2003 files that have been saved manually onto a CD
(meaning the tech guy navigated to where they were stored
somewhere in the program folders and copied them from there to a
CD). I tried seeing if Outlook 2003 had a "wizard" type way of
importing these files but there's nothing to help me import
anything from a CD. The file(s) I'm wanting to import manually
just says 'Outlook' and has the red/blue/green/yellow 4
squares-type icon. The destination path below shows me a
general Outlook icon like I see on my desktop, but not the same
multi-colored icon:
C:\Program Files\Microsoft Office\OFFICE11
But that may or may not be the right folder. I appreciate any help
anyone could give me. This would save me from going back to the
computer shop for help or from paying $200 + dollars. Many
Thanks,...Frank

 

[Russ Valentine [MVP-Outlook]]

Here's how you create a new profile:
http://support.microsoft.com/default.aspx?scid=kb;en-us;829918&Product=out2003

This "tech guy" mislead you. You should never copy an Outlook Data File into
the default directory because there is a good chance you will overwrite a
PST file. That won't hurt the PST file, but will corrupt the profile.
If you simply copy the PST file to another location on your hard drive, then
use Outlook's File > Open command to open it, it will open and you will see
your data. Never have I seen "nothing happen" if the file is copied and
accessed properly.
--
Russ Valentine
[MVP-Outlook]

Hi Russ -
Let me repeat: I have tried all along doing File > Open > Outlook Data
File and nothing opens. Nothing happens. And I did save my pst to my
hard drive, and I had been told by my tech guy at Best Buy that it was
necessary to manually put this file where the file usually goes within the
outlook program files. That's why it "replaced" my present pst.
So what do you mean when you say "create a new Outlook profile" ? Does
this mean to do a reinstall or repair reinstall ? I'm thinking that's my
only choice left but I'm still open to ideas.
Frank

You keep adding more information. Why did you overwrite a PST file?
That's a sure fire way to corrupt your Outlook profile.
Please reread my post and do what I suggested. I said to copy the file
from the CD to your hard drive and remove its read only attribute. Do
_not_ overwrite another PST file.
Then open the file in Outlook using File > Open.
You should probably also create a new Outlook profile since your current
one is now corrupt.
Once you open this file, you can then set it as your new default and
configure the Outlook Address Book to display your Contacts by enabling
your Contact Folder as an email address book in its properties.
--
Russ Valentine
[MVP-Outlook]

I'm not sure you understand (or whether I do for that matter). Now it
seems the original Pst (the one I overwrote when I copied the one from
the CD to the destination folder) will not open. I think it has my
address book but I'm not sure. The main point is that right now all my
contacts are GONE. I see nothing for my address book.
When I try to open the address book, I get a window saying that there
is a contacts folder in the address book which either cannot be opened,
or it has been deleted. It tells me to consult Microsoft Help for
information on how to delete the contacts folder within the address
book. Why I would want to delete it is beyond me.
All I know is that I had my address book and when I put in this new Pst
(and overwrote the other one) my address book not only disappeared, but
the original Pst file seems to have been rendered useless as a result.
I appreciate anyone who will follow up with me on
this,...Thanks,....Frank


"Lanwench [MVP - Exchange]"
message

In Brightbelt <[email protected]> typed:
Actually I thought so, but now I see I have no address book anymore.
Nada. I do see that I have BOTH Outlook Data files (my original one
and the newer one) in the destination folder I mentioned. Is there
any way to get my address book back ? I could maybe reverse the data
file situation back to the former file, but I don't know...
I do appreciate your help - thanks for following thru,...Frank

When you say 'address book' - do you mean, you can still see the
contacts in the other PST file? If so, copy them to your 'real' PST
file, and then make sure that folder has a tickmark next to "show this
folder as an address book' in its properties. If that doesn't work, you
may need to add the Outlook Address Book service to your profile.



So are you OK now, or not?
--
Russ Valentine
[MVP-Outlook]
Thanks Russ for your help. I tried doing your first suggestion and
got there ok as far as the menus and doing it, but it would not
open the data file or bring in the new content for some reason. So
I backed out and went in clean to ask it to open a data file and I
was able to trace outlook's present folder location backwards. The
destination folder for the files turned out to be the following:
C:\Documents and Settings\Owner\Local Settings\Application
Data\Microsoft\Outlook

This turned out to be the same as setting my new file as a default,
since all my present stuff got erased, but I expected that and was
prepared. Thanks again, Russ, for your help,...Frank

You should never import an Outlook Data file.
You can not access an Outlook Data file if it is on a CD.
Move the file to your hard drive, remove the read only attribute it
acquired from being on a CD, then open it in Outlook using the
File > Open > Outlook Data File... command.
Or you can simply configure Outlook to use this file as its new
default if you prefer:
http://office.microsoft.com/en-us/assistance/HA010771141033.aspx
--
Russ Valentine
[MVP-Outlook]
Hello -
I'm on Win XP Pro sp2 and Outlook 2003 and I'm having to import
Outlook 2003 files that have been saved manually onto a CD
(meaning the tech guy navigated to where they were stored
somewhere in the program folders and copied them from there to a
CD). I tried seeing if Outlook 2003 had a "wizard" type way of
importing these files but there's nothing to help me import
anything from a CD. The file(s) I'm wanting to import manually
just says 'Outlook' and has the red/blue/green/yellow 4
squares-type icon. The destination path below shows me a
general Outlook icon like I see on my desktop, but not the same
multi-colored icon:
C:\Program Files\Microsoft Office\OFFICE11
But that may or may not be the right folder. I appreciate any help
anyone could give me. This would save me from going back to the
computer shop for help or from paying $200 + dollars. Many
Thanks,...Frank

 

[Brightbelt]

Ok, I have created the profile and it's good to be clean and fresh. But I
see no separate 'Contacts' folder per se. I see that I can set my Address
Book to keep data in my 'Contacts' Category, but somehow I don't think
that's what you're talking about. You said I need to make my Contacts Folder
the address book by going into the Contact Folder's Properties and checking
that as a preference.
Just in case there's any misunderstanding, I also don't see any
'Contacts' folder listed in the area of my Personal Folders, if by chance
that's where it should be. I'm not an Outlook expert (surprise), but I
think my contact info may be lost. Remember that I said my original pst data
file seemed to get corrupted and it cannot be opened anymore it seems. For
some reason, when I did that unfortunate replacement of data files, my new
data file didn't bring in any of my address book either.
I'm open if you have any suggestions.
Frank
www.frankbright.com

Here's how you create a new profile:
http://support.microsoft.com/default.aspx?scid=kb;en-us;829918&Product=out2003

This "tech guy" mislead you. You should never copy an Outlook Data File
into the default directory because there is a good chance you will
overwrite a PST file. That won't hurt the PST file, but will corrupt the
profile.
If you simply copy the PST file to another location on your hard drive,
then use Outlook's File > Open command to open it, it will open and you
will see your data. Never have I seen "nothing happen" if the file is
copied and accessed properly.
--
Russ Valentine
[MVP-Outlook]

Hi Russ -
Let me repeat: I have tried all along doing File > Open > Outlook Data
File and nothing opens. Nothing happens. And I did save my pst to my
hard drive, and I had been told by my tech guy at Best Buy that it was
necessary to manually put this file where the file usually goes within
the outlook program files. That's why it "replaced" my present pst.
So what do you mean when you say "create a new Outlook profile" ? Does
this mean to do a reinstall or repair reinstall ? I'm thinking that's my
only choice left but I'm still open to ideas.
Frank

You keep adding more information. Why did you overwrite a PST file?
That's a sure fire way to corrupt your Outlook profile.
Please reread my post and do what I suggested. I said to copy the file
from the CD to your hard drive and remove its read only attribute. Do
_not_ overwrite another PST file.
Then open the file in Outlook using File > Open.
You should probably also create a new Outlook profile since your current
one is now corrupt.
Once you open this file, you can then set it as your new default and
configure the Outlook Address Book to display your Contacts by enabling
your Contact Folder as an email address book in its properties.
--
Russ Valentine
[MVP-Outlook]
I'm not sure you understand (or whether I do for that matter). Now it
seems the original Pst (the one I overwrote when I copied the one from
the CD to the destination folder) will not open. I think it has my
address book but I'm not sure. The main point is that right now all my
contacts are GONE. I see nothing for my address book.
When I try to open the address book, I get a window saying that there
is a contacts folder in the address book which either cannot be opened,
or it has been deleted. It tells me to consult Microsoft Help for
information on how to delete the contacts folder within the address
book. Why I would want to delete it is beyond me.
All I know is that I had my address book and when I put in this new
Pst (and overwrote the other one) my address book not only disappeared,
but the original Pst file seems to have been rendered useless as a
result.
I appreciate anyone who will follow up with me on
this,...Thanks,....Frank


"Lanwench [MVP - Exchange]"
message

In Brightbelt <[email protected]> typed:
Actually I thought so, but now I see I have no address book anymore.
Nada. I do see that I have BOTH Outlook Data files (my original one
and the newer one) in the destination folder I mentioned. Is there
any way to get my address book back ? I could maybe reverse the data
file situation back to the former file, but I don't know...
I do appreciate your help - thanks for following thru,...Frank

When you say 'address book' - do you mean, you can still see the
contacts in the other PST file? If so, copy them to your 'real' PST
file, and then make sure that folder has a tickmark next to "show this
folder as an address book' in its properties. If that doesn't work,
you may need to add the Outlook Address Book service to your profile.



So are you OK now, or not?
--
Russ Valentine
[MVP-Outlook]
Thanks Russ for your help. I tried doing your first suggestion and
got there ok as far as the menus and doing it, but it would not
open the data file or bring in the new content for some reason. So
I backed out and went in clean to ask it to open a data file and I
was able to trace outlook's present folder location backwards. The
destination folder for the files turned out to be the following:
C:\Documents and Settings\Owner\Local Settings\Application
Data\Microsoft\Outlook

This turned out to be the same as setting my new file as a default,
since all my present stuff got erased, but I expected that and was
prepared. Thanks again, Russ, for your help,...Frank

You should never import an Outlook Data file.
You can not access an Outlook Data file if it is on a CD.
Move the file to your hard drive, remove the read only attribute
it
acquired from being on a CD, then open it in Outlook using the
File > Open > Outlook Data File... command.
Or you can simply configure Outlook to use this file as its new
default if you prefer:
http://office.microsoft.com/en-us/assistance/HA010771141033.aspx
--
Russ Valentine
[MVP-Outlook]
Hello -
I'm on Win XP Pro sp2 and Outlook 2003 and I'm having to import
Outlook 2003 files that have been saved manually onto a CD
(meaning the tech guy navigated to where they were stored
somewhere in the program folders and copied them from there to a
CD). I tried seeing if Outlook 2003 had a "wizard" type way of
importing these files but there's nothing to help me import
anything from a CD. The file(s) I'm wanting to import manually
just says 'Outlook' and has the red/blue/green/yellow 4
squares-type icon. The destination path below shows me a
general Outlook icon like I see on my desktop, but not the same
multi-colored icon:
C:\Program Files\Microsoft Office\OFFICE11
But that may or may not be the right folder. I appreciate any
help
anyone could give me. This would save me from going back to the
computer shop for help or from paying $200 + dollars. Many
Thanks,...Frank

 

[Russ Valentine [MVP-Outlook]]

If this Personal Folders file has no Contacts Folder, then you do not have
your original Outlook Data File. All default PST files contain a Contacts
Folder.
--
Russ Valentine
[MVP-Outlook]

Ok, I have created the profile and it's good to be clean and fresh. But I
see no separate 'Contacts' folder per se. I see that I can set my Address
Book to keep data in my 'Contacts' Category, but somehow I don't think
that's what you're talking about. You said I need to make my Contacts
Folder the address book by going into the Contact Folder's Properties and
checking that as a preference.
Just in case there's any misunderstanding, I also don't see any
'Contacts' folder listed in the area of my Personal Folders, if by chance
that's where it should be. I'm not an Outlook expert (surprise), but I
think my contact info may be lost. Remember that I said my original pst
data file seemed to get corrupted and it cannot be opened anymore it
seems. For some reason, when I did that unfortunate replacement of data
files, my new data file didn't bring in any of my address book either.
I'm open if you have any suggestions.
Frank
www.frankbright.com

Here's how you create a new profile:
http://support.microsoft.com/default.aspx?scid=kb;en-us;829918&Product=out2003

This "tech guy" mislead you. You should never copy an Outlook Data File
into the default directory because there is a good chance you will
overwrite a PST file. That won't hurt the PST file, but will corrupt the
profile.
If you simply copy the PST file to another location on your hard drive,
then use Outlook's File > Open command to open it, it will open and you
will see your data. Never have I seen "nothing happen" if the file is
copied and accessed properly.
--
Russ Valentine
[MVP-Outlook]

Hi Russ -
Let me repeat: I have tried all along doing File > Open > Outlook Data
File and nothing opens. Nothing happens. And I did save my pst to my
hard drive, and I had been told by my tech guy at Best Buy that it was
necessary to manually put this file where the file usually goes within
the outlook program files. That's why it "replaced" my present pst.
So what do you mean when you say "create a new Outlook profile" ? Does
this mean to do a reinstall or repair reinstall ? I'm thinking that's my
only choice left but I'm still open to ideas.
Frank


You keep adding more information. Why did you overwrite a PST file?
That's a sure fire way to corrupt your Outlook profile.
Please reread my post and do what I suggested. I said to copy the file
from the CD to your hard drive and remove its read only attribute. Do
_not_ overwrite another PST file.
Then open the file in Outlook using File > Open.
You should probably also create a new Outlook profile since your
current one is now corrupt.
Once you open this file, you can then set it as your new default and
configure the Outlook Address Book to display your Contacts by enabling
your Contact Folder as an email address book in its properties.
--
Russ Valentine
[MVP-Outlook]
I'm not sure you understand (or whether I do for that matter). Now it
seems the original Pst (the one I overwrote when I copied the one from
the CD to the destination folder) will not open. I think it has my
address book but I'm not sure. The main point is that right now all my
contacts are GONE. I see nothing for my address book.
When I try to open the address book, I get a window saying that there
is a contacts folder in the address book which either cannot be
opened, or it has been deleted. It tells me to consult Microsoft Help
for information on how to delete the contacts folder within the
address book. Why I would want to delete it is beyond me.
All I know is that I had my address book and when I put in this new
Pst (and overwrote the other one) my address book not only
disappeared, but the original Pst file seems to have been rendered
useless as a result.
I appreciate anyone who will follow up with me on
this,...Thanks,....Frank


"Lanwench [MVP - Exchange]"
message

In Brightbelt <[email protected]> typed:
Actually I thought so, but now I see I have no address book anymore.
Nada. I do see that I have BOTH Outlook Data files (my original one
and the newer one) in the destination folder I mentioned. Is there
any way to get my address book back ? I could maybe reverse the data
file situation back to the former file, but I don't know...
I do appreciate your help - thanks for following thru,...Frank

When you say 'address book' - do you mean, you can still see the
contacts in the other PST file? If so, copy them to your 'real' PST
file, and then make sure that folder has a tickmark next to "show
this folder as an address book' in its properties. If that doesn't
work, you may need to add the Outlook Address Book service to your
profile.



So are you OK now, or not?
--
Russ Valentine
[MVP-Outlook]
Thanks Russ for your help. I tried doing your first suggestion and
got there ok as far as the menus and doing it, but it would not
open the data file or bring in the new content for some reason. So
I backed out and went in clean to ask it to open a data file and I
was able to trace outlook's present folder location backwards. The
destination folder for the files turned out to be the following:
C:\Documents and Settings\Owner\Local Settings\Application
Data\Microsoft\Outlook

This turned out to be the same as setting my new file as a
default,
since all my present stuff got erased, but I expected that and was
prepared. Thanks again, Russ, for your help,...Frank

message
You should never import an Outlook Data file.
You can not access an Outlook Data file if it is on a CD.
Move the file to your hard drive, remove the read only attribute
it
acquired from being on a CD, then open it in Outlook using the
File > Open > Outlook Data File... command.
Or you can simply configure Outlook to use this file as its new
default if you prefer:
http://office.microsoft.com/en-us/assistance/HA010771141033.aspx
--
Russ Valentine
[MVP-Outlook]
Hello -
I'm on Win XP Pro sp2 and Outlook 2003 and I'm having to
import
Outlook 2003 files that have been saved manually onto a CD
(meaning the tech guy navigated to where they were stored
somewhere in the program folders and copied them from there to a
CD). I tried seeing if Outlook 2003 had a "wizard" type way of
importing these files but there's nothing to help me import
anything from a CD. The file(s) I'm wanting to import manually
just says 'Outlook' and has the red/blue/green/yellow 4
squares-type icon. The destination path below shows me a
general Outlook icon like I see on my desktop, but not the same
multi-colored icon:
C:\Program Files\Microsoft Office\OFFICE11
But that may or may not be the right folder. I appreciate any
help
anyone could give me. This would save me from going back to the
computer shop for help or from paying $200 + dollars. Many
Thanks,...Frank

 

[Brightbelt]

Thank you for your time Russ. I did a repair/reinstall and I've re-entered
most of my address book manually. I now think my contacts folder actually
was there and I wasn't looking in the right place for it. Anyways,
everything is now normal again as far as I can see. Thanks again,...Frank

If this Personal Folders file has no Contacts Folder, then you do not have
your original Outlook Data File. All default PST files contain a Contacts
Folder.
--
Russ Valentine
[MVP-Outlook]

Ok, I have created the profile and it's good to be clean and fresh. But I
see no separate 'Contacts' folder per se. I see that I can set my Address
Book to keep data in my 'Contacts' Category, but somehow I don't think
that's what you're talking about. You said I need to make my Contacts
Folder the address book by going into the Contact Folder's Properties and
checking that as a preference.
Just in case there's any misunderstanding, I also don't see any
'Contacts' folder listed in the area of my Personal Folders, if by chance
that's where it should be. I'm not an Outlook expert (surprise), but I
think my contact info may be lost. Remember that I said my original pst
data file seemed to get corrupted and it cannot be opened anymore it
seems. For some reason, when I did that unfortunate replacement of data
files, my new data file didn't bring in any of my address book either.
I'm open if you have any suggestions.
Frank
www.frankbright.com

Here's how you create a new profile:
http://support.microsoft.com/default.aspx?scid=kb;en-us;829918&Product=out2003

This "tech guy" mislead you. You should never copy an Outlook Data File
into the default directory because there is a good chance you will
overwrite a PST file. That won't hurt the PST file, but will corrupt the
profile.
If you simply copy the PST file to another location on your hard drive,
then use Outlook's File > Open command to open it, it will open and you
will see your data. Never have I seen "nothing happen" if the file is
copied and accessed properly.
--
Russ Valentine
[MVP-Outlook]
Hi Russ -
Let me repeat: I have tried all along doing File > Open > Outlook
Data File and nothing opens. Nothing happens. And I did save my pst
to my hard drive, and I had been told by my tech guy at Best Buy that
it was necessary to manually put this file where the file usually goes
within the outlook program files. That's why it "replaced" my present
pst.
So what do you mean when you say "create a new Outlook profile" ?
Does this mean to do a reinstall or repair reinstall ? I'm thinking
that's my only choice left but I'm still open to ideas.
Frank


You keep adding more information. Why did you overwrite a PST file?
That's a sure fire way to corrupt your Outlook profile.
Please reread my post and do what I suggested. I said to copy the file
from the CD to your hard drive and remove its read only attribute. Do
_not_ overwrite another PST file.
Then open the file in Outlook using File > Open.
You should probably also create a new Outlook profile since your
current one is now corrupt.
Once you open this file, you can then set it as your new default and
configure the Outlook Address Book to display your Contacts by
enabling your Contact Folder as an email address book in its
properties.
--
Russ Valentine
[MVP-Outlook]
I'm not sure you understand (or whether I do for that matter). Now it
seems the original Pst (the one I overwrote when I copied the one
from the CD to the destination folder) will not open. I think it has
my address book but I'm not sure. The main point is that right now
all my contacts are GONE. I see nothing for my address book.
When I try to open the address book, I get a window saying that
there is a contacts folder in the address book which either cannot be
opened, or it has been deleted. It tells me to consult Microsoft
Help for information on how to delete the contacts folder within the
address book. Why I would want to delete it is beyond me.
All I know is that I had my address book and when I put in this new
Pst (and overwrote the other one) my address book not only
disappeared, but the original Pst file seems to have been rendered
useless as a result.
I appreciate anyone who will follow up with me on
this,...Thanks,....Frank


"Lanwench [MVP - Exchange]"
message

In Brightbelt <[email protected]> typed:
Actually I thought so, but now I see I have no address book
anymore.
Nada. I do see that I have BOTH Outlook Data files (my original one
and the newer one) in the destination folder I mentioned. Is there
any way to get my address book back ? I could maybe reverse the
data
file situation back to the former file, but I don't know...
I do appreciate your help - thanks for following thru,...Frank

When you say 'address book' - do you mean, you can still see the
contacts in the other PST file? If so, copy them to your 'real' PST
file, and then make sure that folder has a tickmark next to "show
this folder as an address book' in its properties. If that doesn't
work, you may need to add the Outlook Address Book service to your
profile.



So are you OK now, or not?
--
Russ Valentine
[MVP-Outlook]
Thanks Russ for your help. I tried doing your first suggestion
and
got there ok as far as the menus and doing it, but it would not
open the data file or bring in the new content for some reason.
So
I backed out and went in clean to ask it to open a data file and
I
was able to trace outlook's present folder location backwards.
The
destination folder for the files turned out to be the following:
C:\Documents and Settings\Owner\Local Settings\Application
Data\Microsoft\Outlook

This turned out to be the same as setting my new file as a
default,
since all my present stuff got erased, but I expected that and
was
prepared. Thanks again, Russ, for your help,...Frank

message
You should never import an Outlook Data file.
You can not access an Outlook Data file if it is on a CD.
Move the file to your hard drive, remove the read only attribute
it
acquired from being on a CD, then open it in Outlook using the
File > Open > Outlook Data File... command.
Or you can simply configure Outlook to use this file as its new
default if you prefer:
http://office.microsoft.com/en-us/assistance/HA010771141033.aspx
--
Russ Valentine
[MVP-Outlook]
Hello -
I'm on Win XP Pro sp2 and Outlook 2003 and I'm having to
import
Outlook 2003 files that have been saved manually onto a CD
(meaning the tech guy navigated to where they were stored
somewhere in the program folders and copied them from there to
a
CD). I tried seeing if Outlook 2003 had a "wizard" type way of
importing these files but there's nothing to help me import
anything from a CD. The file(s) I'm wanting to import manually
just says 'Outlook' and has the red/blue/green/yellow 4
squares-type icon. The destination path below shows me a
general Outlook icon like I see on my desktop, but not the same
multi-colored icon:
C:\Program Files\Microsoft Office\OFFICE11
But that may or may not be the right folder. I appreciate any
help
anyone could give me. This would save me from going back to the
computer shop for help or from paying $200 + dollars. Many
Thanks,...Frank

 

[Steve Hayes]

Hello -
I'm on Win XP Pro sp2 and Outlook 2003 and I'm having to import Outlook
2003 files that have been saved manually onto a CD (meaning the tech guy
navigated to where they were stored somewhere in the program folders and
copied them from there to a CD). I tried seeing if Outlook 2003 had a
"wizard" type way of importing these files but there's nothing to help me
import anything from a CD. The file(s) I'm wanting to import manually just
says 'Outlook' and has the red/blue/green/yellow 4 squares-type icon.
The destination path below shows me a general Outlook icon like I see on
my desktop, but not the same multi-colored icon:

I copy it to C:\windows, as in the following batch file, which I use every
day:

echo Copying files from Flash drive to Steve's desktop computer
pause
e:
cd \
arj x -u -y j:asksam
arj x -u -y j:inmagic
arj x -u -y j:FHSTrans
arj x -u -y j:rdffiles
arj x -u -y j:asksam4
g:
cd \
arj x -u -y j:Textfile
arj x -u -y j:jotnote
j:
cd \legacy\data
bac *.* e:\legacy\data
cd \legacy\pictures
bac *.* e:\legacy\pictures
cd \
bac outlook.pst c:\windows
bac *.hjt e:\Treepad
pause
exit

 

[Brian Tillman]

I had been told by my tech guy at Best Buy that
it was necessary to manually put this file where the file usually
goes within the outlook program files.

Your tech guy lied to you or doesn't know what he's talking about.

 

[Guest]

I have read all this with great interest - having spent hours with similar
problems. Why does Microsoft have an Import facility that corrupts your
profile and why don't they have a simple set of instructions (or tutorial) in
Help to tell users how to back up and reload outlook files ?