Where is my mail hiding?

B

bathsheba

Hello yet again,
I had a probem a few days ago with my mail being pilfered from my server
acct by WM. I got some brilliant advice about setting for a copy to be left
on my server. That worked fabulously for the last few days but it has gone
to hell this afternoon. Again my email server doesn't have a copy and my
email has disappeared in WM without a trace. Any thoughts on how I can find
my emails and make a permanent fix? Any yes the copy to server thing is
still checked.

Thank you as always,
Bash
 
G

Gordon

bathsheba said:
Hello yet again,
I had a probem a few days ago with my mail being pilfered from my server
acct by WM. I got some brilliant advice about setting for a copy to be
left
on my server. That worked fabulously for the last few days but it has
gone
to hell this afternoon. Again my email server doesn't have a copy and my
email has disappeared in WM without a trace. Any thoughts on how I can
find
my emails and make a permanent fix? Any yes the copy to server thing is
still checked.

If you are having this much trouble, it's time to ditch WM and install
Mozilla Thunderbird....

get it here:
http://www.mozilla-europe.org/en/products/thunderbird/
 
K

katherine

Good question,
I am having the same issue. My email seems to have vanished!! I also had
my copy to server box checked.

Katherine
 
D

Dave

Do you happen to have another email program set to get email from this
account? Like Outlook, Windows Live Mail, etc.

Are you or someone else accessing your email via a web interface?

Do you happen to have more than one account set up in WM accessing this
account? One may be leaving it on the server, one may be downloading it.

Do you have a folder View set to "hide read messages"? Each folder can have
this setting.
 
K

katherine

web interface?
Kate
Dave said:
Do you happen to have another email program set to get email from this
account? Like Outlook, Windows Live Mail, etc.

Are you or someone else accessing your email via a web interface?

Do you happen to have more than one account set up in WM accessing this
account? One may be leaving it on the server, one may be downloading it.

Do you have a folder View set to "hide read messages"? Each folder can have
this setting.
 
B

BobF.

Bash,

There are two more boxes beneath the server setting box. Determines how
many days you want the file to stay on your server. They will be deleted
after that many days. Set it to your needs. And the second will delete the
files when you delete the files from your deleted folder. Set it how you
would like it to be also. And...you also have a option in your general
e-mail to delete files from you folder when you close Windows Mail. You
will find that in Tools > Options > Advanced > Maintenance > select "Empty
messages from the 'Deleted Items' folder on exit. Decide how you would
like that to behave and check it accordingly. Then close out.
 
G

Guest

katherine said:
Good question,
I am having the same issue. My email seems to have vanished!! I also had
my copy to server box checked.

Katherine

From some of the things I've seem, if you have an IMAP account instead of
a POP account, the mail is stored of the email server, not on your machine,
so the email provider can decide to delete the older messages and make part
of your mail disappear. There's also an HTTP type of account, but Windows
Mail will not handle that type.

Storing the mail on the server makes it easier to reach from more than one
machine, but also encourages the storage of too much mail.
 
G

Gordon

From some of the things I've seem, if you have an IMAP account instead of
a POP account, the mail is stored of the email server, not on your
machine,
so the email provider can decide to delete the older messages and make
part
of your mail disappear.

But only if the user utilises all the mailbox space, surely?
 
B

bathsheba

Bob,

Thank you for the information. It was very helpful. I believe it is going
to solve the problem <fingers crossed>. I am not as big a simpleton as my
threads make me sound!! :) I really appreciate all of your help. WLM is
looking better every day.

Bash
 
B

BobF.

Hope it all works out. Your predicament is understandable and no one takes
you as a simpleton. We know for most people this is not their profession
and all they want to do is it get work out of their computer. We just like
helping. If we didn't we wouldn't be here either. We live for the success
response. I wouldn't hesitate to jump to WLM now, if I were you.

--
Regards, BobF.
bathsheba said:
Bob,

Thank you for the information. It was very helpful. I believe it is
going
to solve the problem <fingers crossed>. I am not as big a simpleton as my
threads make me sound!! :) I really appreciate all of your help. WLM is
looking better every day.

Bash
 

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