What is WMS Idle

P

Patrick Powell

Can someone pls help - I'm no guru with computers so hopefully this will be
an easy fix for one of you jets out there.
Problem: Just recently, I started getting this message - 'the Program WMS
Idle is still running' whenever I try to log out of Windows. I have no idea
what WMS is or where to find it, and the only way I can log out of Windows
is to hit the 'End Now' button. Can anyone pls shed some light on the
problem and offer a solution. I suspect this all started when I downloaded
a few Windows XP updates recently. I am running Windows XP Home edition.

Cheers,
Pat
 
S

Sharon F

Can someone pls help - I'm no guru with computers so hopefully this will be
an easy fix for one of you jets out there.
Problem: Just recently, I started getting this message - 'the Program WMS
Idle is still running' whenever I try to log out of Windows. I have no idea
what WMS is or where to find it, and the only way I can log out of Windows
is to hit the 'End Now' button. Can anyone pls shed some light on the
problem and offer a solution. I suspect this all started when I downloaded
a few Windows XP updates recently. I am running Windows XP Home edition.

Cheers,
Pat

I'm not real familiar with the server products or Lotus notes (don't know
if you use either) but did find this article in the Microsoft Knowledge
Base that looks like it might help:
You receive a "WMS idle: lsmexout.exe - application error" error message,
and the Exchange Connector for Lotus Notes unexpectedly quits in Exchange
Server 5.5 or in Exchange Server 2003
http://support.microsoft.com/?kbid=889316

Other than that article, the only consistent suggestion I could find was to
run a repair install on Outlook and reinstall Outlook updates (Outlook from
MS Office, *not* Outlook Express). Unfortunately, no replies on whether
that worked or not.

Also, if you are using Outlook on a home machine, you may have installed
the portion for Exchange server by mistake. If you don't connect to an
Exchange Server for your mail, you don't need this. Run setup again and
remove that component.
 
P

Patrick Powell

Sharon, cheers for the help. I am running a Outlook on my home machine and
dont need to connect to an Exchange server for my mail. How do I run setup
to see if I inadvertantly installed the Exchange Server component of
Microsoft Outlook???? - I did say I was a 'numpty' with computers.

Cheers
Pat
 
S

Sharon F

Sharon, cheers for the help. I am running a Outlook on my home machine and
dont need to connect to an Exchange server for my mail. How do I run setup
to see if I inadvertantly installed the Exchange Server component of
Microsoft Outlook???? - I did say I was a 'numpty' with computers.

Cheers
Pat
While I've used various versions of Office since 95, I don't remember all
the steps for the older versions. With the newer ones (XP and 2003), you
need the CD to re-run setup. If you elected to save the setup files with
Office 2003, you may get away without having to use the CD but don't count
on it working out that way.

Next, launch setup from the Office CD or by selecting MS Office from
Add/Remove Programs. Either way, a screen appears asking what you want to
do - repeat/repair install using last set of installation options,
add/remove components, or uninstall. Select the add/remove components
option. On the next screen that shows up, you may have to expand sections
under Outlook and/or Office Tools to de-select the Exchange options for
Outlook. Change the disk icon to the one for "not installed on this
computer" and click OK. Office setup will take care of the rest.
 

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