weird page loads

[kalmatt]

when I click on the "e" to sign on to the internet - my
modem does it's thing and one of the following things
happens most (not all) of the time:

1) my home page loads??? but what I see is a blank white
page with the following in the upper left hand corner of
the screen (under the toolbars) "M'/here" (without
quotes). The address bar says "http://wwww.my.msn.com/"

I can get to my home page by going into my Favorites,
going to MSN.com and clicking on "my MSN"

or

2) The sign in page loads, I sign in and I get the white
page with the weird "M" thing.


I can get to my home page by doing what I describe above.

What in the heck is the M'/here thing?

I have downloaded all kinds of adware and spyware
software and used it and I still get this weird home page.

Really confused!

 

[H Leboeuf]

Try this: Tools > Internet Options > Advanced > Browsing
Uncheck the Enable 3rd party browser extensions

If this clears your problem then find out who the culprit(s) is/are with
these tools.

Let AD-Aware Scan your system for advertising Spyware
http://www.lavasoftusa.com

and:

SpyBot-S&D
http://security.kolla.de/

p.s Reset the 3rd party browser setting.

More: This may be caused by a third-party program (adware, spyware,
parasite).
Get AdAware and SpyBot and run them both. Keep them up to date.
Dealing with Unwanted Spyware, Parasites, Toolbars and Search Engines
http://mvps.org/winhelp2002/unwanted.htm


Also, try this removal tool.

CoolWebSearch - CWS http://www.spywareinfo.com/articles/cws/
More: Complete list by variant with up-to-date information.
http://www.spywareinfo.com/~merijn/cwschronicles.html
More: Removal tool: http://www.spywareinfo.com/~merijn/files/cwshredder.zip
More: Removal tool:
http://www.symantec.com/avcenter/venc/data/vbs.bootconf.html
--



Henri Leboeuf
Web page: http://www.generation.net/~hleboeuf/index.htm

 

[kalmatt]

If I understand you correctly - I should run Adware (??
and delete all of the little thingy's that it finds) -
Done!

Then I should run Spy Bot - let it find and
fix "something" - Done!

Reset my 3rd party browser settings and re-boot - Done!

Problem solved - Not!

I still get the darn, stupid, weird "home" page. Now
what??

 

[Frank Saunders, MS-MVP]

If I understand you correctly - I should run Adware (??
and delete all of the little thingy's that it finds) -
Done!

Then I should run Spy Bot - let it find and
fix "something" - Done!

Reset my 3rd party browser settings and re-boot - Done!

Problem solved - Not!

I still get the darn, stupid, weird "home" page. Now
what??

How to remove Coolwebsearch and affiliates
http://mvps.org/winhelp2002/unwanted.htm#Coolwebsearch

--
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com/security/protect/

 

[kalmatt]

I have already scanned my computer for CWS and I do not
have it on my computer. Any other ideas? K

 

[Frank Saunders, MS-MVP IE/OE]

I have already scanned my computer for CWS and I do not
have it on my computer. Any other ideas? K

Go to: http://mvps.org/winhelp2002/unwanted.htm
Download "Hijack This!" [freeware]

Unzip, double-click "HijackThis.exe" and Press "Scan".

When the scan is finished, the "Scan" button will change into a "Save Log"
button.
Click: "Save Log" (generates: "hijackthis.log")

Next, go to the below location:
http://www.spywareinfo.com/forums/

Sign in, go to the "Spyware and Hijackware Removal" section.
Press "New Topic", copy and paste hijackthis.log into your new message.

--
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com/security/protect/