Weird Outlook lauch problem

[two ton ted]

Can someone plz help me out.
I run XP and Office 2003. Never had this prob before: I can launch OL and
it shows in sys tray and is also showing on Task Bar. Incoming mail arrives
etc, but the main OL window will not open. If I click the task bar icon the
something scoots across to the right side of my monitor. It seems to be
working ok, but just refuses to show up on the screen. I've run repair etc
and closed down Norton to see if there was any confict. Any ideas?

 

[K. Orland]

Close Outlook. Locate the outcmd.dat, extend.dat, frmcache.dat, and the .srs
file. Use the search function and include hidden files and folders. You can
rename the files (eg outcmd.dat_old). Then open Outlook to see if your issue
is resolved or not.

Please post back and let me know.

 

[two ton ted]

Hi Kathleen, no luck so far. I tried them all. Outlook launches and then
minimises into the Task Bar and shows itself in the system tray, incoming
messages are recored and all pigs appear to be flying, on the face of it, but
it just refuses to open up for me.

 

[K. Orland]

Are you using Outlook from a shortcut? Is it set to open minimized? Also, do
you run any COMs or Add Ins that could cause this behaviour? When did this
problem start happening? Have you checked your application event viewer?