web form confirmation page not working

S

Steve Easton

oops.
Don't forget the closing form tag

</form>
</div>

--
Steve Easton
Microsoft MVP FrontPage
95isalive
This site is best viewed............
........................with a computer
 
?

=?Windows-1252?Q?Rob_Giordano_\=28Crash_Gordon=AE\

I have used it, quite a few times...and the time I spend cleaning it up was not worth it...I could have designed and built the page twice in FP.

I DO use Publisher EXTENSIVELY for print and people are astonished at the publications I've been able to produce with it. My bro has been a printer for 20+ years and my outputs have been good enough for commercial printer houses. Currently, I'm self-publishing a book - a family history thing - with Pub and will have it published by my brother's commercial print house when I'm done with the design.

And my personal opinion is all I have to give.


David Bartosik said:
inline...
in message Pub is for print, FP is for Webs. Although Pub will generate html "pages"
it doesn't create a Web, and more importantly it >does a crummy job of
generating html...really messy. The time you'd have to clean up Pub pages
and making it into a >web would be better spent learning how to use the
right tool for the job...FP.

yes the html is not close to pure. otherwise these statements are either
false and/or irrelevant.
Basically...start over, use FP to create a Web...use your Pub creation as a
design guide...you can still use any images >from pub...just Import them
into FP first. It really shouldn't take too long to do - once you've
learned the basics AND >get used to the fact that you're not working
towards a paper format.

please recognize that stating personal opinions do not address the customer
issue.

David Bartosik - [MSFT MVP]
http://www.publishermvps.com
http://www.davidbartosik.com
 
?

=?Windows-1252?Q?Rob_Giordano_\=28Crash_Gordon=AE\

I wonder how she will do that with Publisher?


Steve Easton said:
oops.
Don't forget the closing form tag

</form>
</div>

--
Steve Easton
Microsoft MVP FrontPage
95isalive
This site is best viewed............
.......................with a computer
 
S

Steve Easton

Thomas Rowe emailed me a while ago and informed me it can't be done.
Guess I'll leave the publisher stuff to the publisher folks.

--
Steve Easton
Microsoft MVP FrontPage
95isalive
This site is best viewed............
........................with a computer

I wonder how she will do that with Publisher?
 
G

Guest

Well, they finally got back to me with this suggestion:

"This particular problem can usually be fixed from within FrontPage. Do an
open web to edit the site live on the server and navigate to the page that
has the problem. Open them, then right-click on the page and go to "Form
Properties". If there is a file specified in the "save to file" field, make a
note of its name and location, then remove it. Next, make a note of what
email address you want the results to go to, and change the email address
that you see in the field to something else, it doesn't have to be a real
email address, you can just put "(e-mail address removed)".

After doing this, save the page and go under the Tools menu and selecet
"Recalculate Hyperlinks". This may take a minute or longer depending on how
many total pages you have on your website. Once this process is complete,
you're going to again right-click on the form page and select "Form
Properties". Now, replace the fake email address you put in before with the
real email address you want the data to go to. Make sure that this is a real,
working email address! Nect, if you did have something listed in the "save to
file" field (or intend to now), go ahead and click the "broswe" button and
find the file you want to write the data results to.

Finally, save the page once more, go back under the Tools menu and selecet
"Recalculate Hyperlinks" again. Once this process completes, clear the cache,
history and cookies in your web browser and reload the page on your website
where the form is. It should now be working properly. Repeat all the steps
above for all form pages having this problem. This should get your forms
working in almost all cases, though should you still run into any difficulty
you will need to contact Microsoft's tech support for more help."

Folks, do you think this will help? I'll attempt it, but if there are any
glaring concerns, please let me know.

Again, thank you all ~
 
T

Tom Pepper Willett

Sometimes people may not understand this is the FrontPage client newsgroup,
not the Publisher newsgroup.

And, the MVPs in each group have specialties for their product.


--
===
Tom "Pepper" Willett
Microsoft MVP - FrontPage
---
About FrontPage 2003:
http://office.microsoft.com/home/office.aspx?assetid=FX01085802
FrontPage 2003 Product Information:
http://www.microsoft.com/office/frontpage/prodinfo/default.mspx
Understanding FrontPage:
http://msdn.microsoft.com/office/understanding/frontpage/
===
| Thomas Rowe emailed me a while ago and informed me it can't be done.
| Guess I'll leave the publisher stuff to the publisher folks.
|
| --
| Steve Easton
| Microsoft MVP FrontPage
| 95isalive
| This site is best viewed............
| .......................with a computer
|
in message
| | I wonder how she will do that with Publisher?
|
|
| > oops.
| > Don't forget the closing form tag
| >
| > </form>
| > </div>
| >
| > --
| > Steve Easton
| > Microsoft MVP FrontPage
| > 95isalive
| > This site is best viewed............
| > .......................with a computer
| >
| | > > Ok.
| > >
| > > Here are my thoughts.
| > >
| > > First: Your public server is running Apache /UNIX, obviously with FP
extensions.
| > > However, FP extensions for Apache/UNIX are written by RTR software,
www.rtr.com
| > > and not Microsoft, so that is "possibly" part of the issue, although
all of my sites run on
| apache
| > > and they use forms.
| > >
| > > Second: The actual form page.
| > > There are tables and span tags interspersed ( opened and closed )
between the input fields for
| > your
| > > form.
| > > Also the Submit and Reset buttons "appear" in the middle of the code
and not in "sequence" with
| > the
| > > form.
| > > I realize this is because the page uses absolute positioning, *but*
this may be part of the
| issue
| > as
| > > Absolute positioning can sometimes be "flakey" at best.
| > >
| > > What I would do: Create a table with 2 cells or a div which ever
you prefer, and then create
| > the
| > > form and it's input fields buttons etc in the right cell or div like
the example below
| > >
| > > <div>
| > > <form action=../_vti_bin/shtml.exe/index_files/Page316.htm method=post
| > > webbot-action="--WEBBOT-SELF--">
| > > <!--webbot bot="SaveResults"
s-email-address="(e-mail address removed)"
| > > s-email-format="TEXT/PRE" b-email-label-fields="TRUE"
| > > s-email-Subject="APC website registration" s-builtin-fields="Date
Time"
| > > b-email-subject-from-field="FALSE" startspan--><input
TYPE="hidden" NAME="VTI-GROUP"
| > > VALUE="0"><!--webbot bot="SaveResults" i-checksum="43374" endspan -->
| > > <input type=checkbox value=Yes name="School_class_one_person"
| > > v:shapes="_x0000_s1588">
| > >
| > > <input type=checkbox value=Yes name="School_class_couple"
| > > v:shapes="_x0000_s1593">
| > >
| > > <input type=checkbox value=Yes name="Six_week_class_couple"
| > > v:shapes="_x0000_s1504">
| > >
| > > /////////and so on and end with the following///////
| > >
| > > <input type=submit value=Submit v:shapes="_x0000_s1561">
| > > <input type=reset value=Reset v:shapes="_x0000_s1537">
| > > </div>
| > >
| > > hope this helps.
| > >
| > > --
| > > Steve Easton
| > > Microsoft MVP FrontPage
| > > 95isalive
| > > This site is best viewed............
| > > .......................with a computer
| > >
| > > | > > > Thank you David and Steve...again, my frustration lies in the fact
that my
| > > > need wasn't addressed and I don't have the time to rebuild this site
(and I
| > > > don't like the FP software). David, thank you in particular for
your
| > > > commitment to getting my issue resolved. You're the first to step
up to the
| > > > plate.
| > > >
| > > > Steve, the url is: www.advancedparentingconcepts.com. You'd be
looking for
| > > > the class registration page. There is no need to input anything
before
| > > > hitting "submit." Once you hit submit, you'll be sent to the Form
| > > > Confirmatin page. You'll see the rectangles (or maybe Chinese)
above and
| > > > below the form properties I created, which show up just fine.
| > > >
| > > > The core question is: why would this confirmation page work
perfectly on
| > > > the MS Pub test server (using exact same files) and not on my ISP's
server?
| > > > I think that if we can figure that out, we'll have solved the issue
and saved
| > > > me a lot of time and money.
| > > >
| > > > Thank you all for your help...
| > > >
| > > > "Steve Easton" wrote:
| > > >
| > > > > Can you post a link so I can take a look??
| > > > >
| > > > > --
| > > > > Steve Easton
| > > > > Microsoft MVP FrontPage
| > > > > 95isalive
| > > > > This site is best viewed............
| > > > > ........................with a computer
| > > > >
| > > > > | > > > > > I have posted a website via Publisher 2003 using an http site
through
| > > > > > ipowerweb. Most of the site works fine, but when someone goes
to complete my
| > > > > > web form and hits the "submit" button, there are problems. The
information
| > > > > > from the form that I input is just fine (english, clear, etc.).
However, it
| > > > > > is supposed to say "Form Confirmation" and "Thank you for
submitting the
| > > > > > following information:" at the top of the page, then "Return to
form" at the
| > > > > > bottom. Instead of those words, my customers have seen either
rectangles or
| > > > > > chinese characters. What could cause the corruption of the
fpse, and how do
| > > > > > I fix it? Please help!!
| > > > > > --
| > > > > > Leah
| > > > >
| > > > >
| > > > >
| > >
| > >
| >
| >
|
|
 
T

Thomas A. Rowe

Leah,

The form as created, actually works, it is the default confirmation page that is the issue, since no
one has access to it from within FP. I think it has to be a language configuration issue on the
server or a bad install of the FP extensions on the server.

I don't think their suggestion will fix the issue, but maybe it will.

However if it does fix the issue, then the next time you make a change to your Publisher
document/web site, the page will be overwritten, unless you are very careful and do not upload the
form page again. Publisher does not allow you to import any change you have made to the form page
via FP, notepad, etc. or exclude the form page when it creates a web site.

--
==============================================
Thomas A. Rowe (Microsoft MVP - FrontPage)
WebMaster Resources(tm)

FrontPage Resources, WebCircle, MS KB Quick Links, etc.
==============================================
If you feel your current issue is a results of installing
a Service Pack or security update, please contact
Microsoft Product Support Services:
http://support.microsoft.com
If the problem can be shown to have been caused by a
security update, then there is usually no charge for the call.
==============================================
 
G

Guest

Understood, Tom - but there is a very real possibility that the very fragile
fpse's are the cause of the problem. So, since I'm using a Pub 2003 base for
the site, there has been conversation on both sides to try to determine why
this issue is happening and if it is in some way due to how the two programs
are interacting. I'm grateful for it, too, since it shows that there is a
desire to meet my needs and resolve this issue.
 
T

Thomas A. Rowe

Leah,

To determine if this a issue with Publisher and the FP extensions or just the FP extensions
configuration on the server, open the live/remote site directly in FP, then do the following:

1. File Menu | New | New Page | More Page Templates... | Feedback Form

2. Right click anywhere on the form, then select Form Properties.

3. Send to, should be selected and a filename listed, make no changes.

4. Click Ok

5. Save the page, then click File Menu | Preview in browser

6. Enter some data, and submit

7. Does the default confirmation page appear correctly?

8. If so, there is noting wrong with the FP extensions. If not, then the extensions have not been
configured correctly by your web host.

--
==============================================
Thomas A. Rowe (Microsoft MVP - FrontPage)
WebMaster Resources(tm)

FrontPage Resources, WebCircle, MS KB Quick Links, etc.
==============================================
If you feel your current issue is a results of installing
a Service Pack or security update, please contact
Microsoft Product Support Services:
http://support.microsoft.com
If the problem can be shown to have been caused by a
security update, then there is usually no charge for the call.
==============================================
 
G

Guest

Ok, I'll try this tomorrow...for now, it is off to sleep. Thanks for the
help today, folks!
 
D

David Bartosik [MSFT MVP]

Leah,

I think that Thomas may have something with the thought of language settings
or FPSE configuration being wrong, all host side issues. So I think the host
should just be told to reinstall the FPSE. But as far as their suggestion
that you do a "recalc" I did want to tell you that you don't need FrontPage
to do that. You can access the FPSE admin page directly in your browser,
just append your domain address with the following....

/_vti_bin/_vti_adm/fpadmdll.dll

you get prompted for your host login and then you get the admin page, which
has recalc the web on it's menu.

My recommendation is that you just make a new call into the host support and
tell, don't ask, to reinstall them.

David Bartosik - [MSFT MVP]
http://www.publishermvps.com
http://www.davidbartosik.com
 
G

Guest

Hi, Thomas...I tried to do as you suggested, but never got a "more page
templates" option, so I couldn't find the feedback form and try to test this.
In the meantime, the suggestion that my host gave me to try did not work
(opening it live in FP and recalculating hyperlinks). I still see those
rectangles. Any thoughts on what could be the source of the issue? Again,
my sister-in-law (using same exact files and Pub 2002 -with same host) was
able to get hers working fine. I'm stymied!

Help, Please!
 
T

Thomas A. Rowe

The FP extensions are site specific, so having one or more sites that work on a server, doesn't rule
out issues with those applied to a specific site.

Have you ask the host to check the language setting for your site's extensions or maybe they need to
uninstall the extensions and then re-install them.

--
==============================================
Thomas A. Rowe (Microsoft MVP - FrontPage)
WebMaster Resources(tm)

FrontPage Resources, WebCircle, MS KB Quick Links, etc.
==============================================
If you feel your current issue is a results of installing
a Service Pack or security update, please contact
Microsoft Product Support Services:
http://support.microsoft.com
If the problem can be shown to have been caused by a
security update, then there is usually no charge for the call.
==============================================
 
G

Guest

Hi, Thomas ~

I've asked the host to manually uninstall and reinstall the FPSE's for my
account. This will supposedly take place within the next 24-36 hours. I
will let you know the outcome either way.

Thanks
 
T

Thomas A. Rowe

Ok.

--
==============================================
Thomas A. Rowe (Microsoft MVP - FrontPage)
WebMaster Resources(tm)

FrontPage Resources, WebCircle, MS KB Quick Links, etc.
==============================================
If you feel your current issue is a results of installing
a Service Pack or security update, please contact
Microsoft Product Support Services:
http://support.microsoft.com
If the problem can be shown to have been caused by a
security update, then there is usually no charge for the call.
==============================================
 
?

=?Windows-1252?Q?Rob_Giordano_\=28Crash_Gordon=AE\

whew...that's a ridiculous amount of time for something that takes like 20 seconds to do.
 
G

Guest

You're joking! I got the standard "they're really swamped right now" answer.
I may be looking into a different host soon...
 
?

=?Windows-1252?Q?Rob_Giordano_\=28Crash_Gordon=AE\

No, not joking. It's not like they have to reformat the hd or anything :)
My host has a control panel utility that I have access to and I can uninstall/reinstall FPSE in a couple of seconds. Now, if they have to do an update or patch that probably does take longer. Also, the host I use will generally do whatever is needed while I'm on the phone with them...maybe time you found a new host.
 
G

Guest

Hmmm, do you know of a good, reasonable host? I'm hoping to keep monthly
costs to no more than $10/month, and for what I need the site to do (which
isn't much), that shouldn't be too unreasonable. Any recommendations?
 

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