S
Star
Hello,
I will try to brief... I have the hp psc 1209 mf printer, this printer would
install correctly on W-98se, however it will not on
W-XP and much tbs'ing has been done!! Has anyone encountered this problem??
I spent wks. on the hp website doing on the tbs'ing, nada the install would
repeatedly fail !!
I finally went to hp support via phone and have spent hrs. installing and
uninstalling w/various hp techs and the printer won't install, **actually
the s/w fails at the end of the install** !! This appears to be a W-XP
problem, finally I was told to remove SP-2 and a different method of
install was attempted via a techs phone instructions, and it failed again!!
This isn't a driver problem, when the printer is turned on all the drivers
are installed, but after the drivers are installed the end crucial step
fails w/the hp software. They even sent me out a new install CD and it still
the w/w fails!!
A tech has helped me **mickey mouse** it together, manually copying a
installer from the CD into a fldr on my hdrive and I am now able to print
and scan, however much of the hp s/w doesn't work, which I will have to live
with. I can use the WIA for scanning and like I mentioned the printer is
working great !!
Has anyone else had this terrible problem w/W-XP, if so, were you ever able
to resolve it ??
Would appreciate any input ??
Thxs. Star
I will try to brief... I have the hp psc 1209 mf printer, this printer would
install correctly on W-98se, however it will not on
W-XP and much tbs'ing has been done!! Has anyone encountered this problem??
I spent wks. on the hp website doing on the tbs'ing, nada the install would
repeatedly fail !!
I finally went to hp support via phone and have spent hrs. installing and
uninstalling w/various hp techs and the printer won't install, **actually
the s/w fails at the end of the install** !! This appears to be a W-XP
problem, finally I was told to remove SP-2 and a different method of
install was attempted via a techs phone instructions, and it failed again!!
This isn't a driver problem, when the printer is turned on all the drivers
are installed, but after the drivers are installed the end crucial step
fails w/the hp software. They even sent me out a new install CD and it still
the w/w fails!!
A tech has helped me **mickey mouse** it together, manually copying a
installer from the CD into a fldr on my hdrive and I am now able to print
and scan, however much of the hp s/w doesn't work, which I will have to live
with. I can use the WIA for scanning and like I mentioned the printer is
working great !!
Has anyone else had this terrible problem w/W-XP, if so, were you ever able
to resolve it ??
Would appreciate any input ??
Thxs. Star