Vista Repeatedly Fails to Start

[Steve]

I am running Vista Home Premium on a new 2-week old Dell. Several times
Vista has failed to start. Sometimes I just get a black screen. Other times
I get the "Windows failed to start" message and have to go through a system
recovery. Other times it seems to start ok but the screen resolution and
other settings have changed. What is going on and what can I do to get out
of this situation?

Thanks for any help.

Steve M.

 

[Nonny]

I am running Vista Home Premium on a new 2-week old Dell. Several times
Vista has failed to start. Sometimes I just get a black screen. Other times
I get the "Windows failed to start" message and have to go through a system
recovery. Other times it seems to start ok but the screen resolution and
other settings have changed. What is going on and what can I do to get out
of this situation?

Most people would have been on the phone with Dell by now.

 

[Mick Murphy]

It is under Warranty.
But, have you gone to Dell's website, and downloaded updated Drivers for
your computer; especially the Graphics Card

 

[Steve Thackery]

I am running Vista Home Premium on a new 2-week old Dell. Several times

Vista has failed to start. Sometimes I just get a black screen. Other
times
I get the "Windows failed to start" message and have to go through a
system
recovery. Other times it seems to start ok but the screen resolution and
other settings have changed. What is going on and what can I do to get
out
of this situation?

Don't mess about with it! Clearly it is not fit for purpose and you must
contact Dell - it's their problem. If you try to fix it yourself, you are
giving them ammunition to blame you for breaking it.

SteveT