Vista Modem Problem -- Much Too Slow

[Guest]

I just bought a new Dell computer with Vista pre-installed. Previously I
used AOL and used the pre-installed AOL here as well, but the modem is
dog-slow. It says it is connecting at 24k or faster, but it takes 30 minutes
to load a page. And that's if I don't get the AOL timeout errors, which
occur most of the time.

Thinking it was AOL, I tried to register with another dial-up ISP -- and
their pages took 30 minutes to load as well. I could not even register
because their pages would not load.

I desinstalled the modem driver and reinstalled it. I checked for an
updated driver but don't see one -- this one is dated 2004.

What else can I check? Broadband is not an option. Thanks in advance.

 

[Guest]

Kevin:
Please be more specific.
What modem are you using (make, model)?
Is it internal or external?
Your phone line might also be noisy, preventing higher connection speeds.
Carlos