Via IDE update -- help me recover

[Guest]

I'm stuck at this point ---

Right after the INFAMOUS Via IDE update from the Windows Update4 site was
installed, the machine restarted with a BSOD showing STOP: 0x0000007B.

Using F8 at startup, Last Known Good Configuration produced the same error.
Any choice at this startup screen produced the same stop error. So no Safe
Mode, etc.

Using OEM's startup disk for re-installing Windows XP, I can get to the
Recovery Console. I can rename and/or delete files in the Windows directory.
Getting rid of any and all Via-related files in various subdirectories
produced no different result: STOP.

Running CHKDSK /R via Recovery Console is successful with erros fixed, but
still no change in STOP.

Moving the hard disk to a totally different machine produes nothing
different: STOP. Thus there is a problem in the disk itself, I assume.

So, if I can use the Recovery Console to deal with various files in Windows
directory and subdirectories, how can I recover the user data files?

Of course, the user is really desperate and promises to do more backups.

 

[Rock]

I'm stuck at this point ---

Right after the INFAMOUS Via IDE update from the Windows Update4 site was
installed, the machine restarted with a BSOD showing STOP: 0x0000007B.

Using F8 at startup, Last Known Good Configuration produced the same
error.
Any choice at this startup screen produced the same stop error. So no Safe
Mode, etc.

Using OEM's startup disk for re-installing Windows XP, I can get to the
Recovery Console. I can rename and/or delete files in the Windows
directory.
Getting rid of any and all Via-related files in various subdirectories
produced no different result: STOP.

Running CHKDSK /R via Recovery Console is successful with erros fixed, but
still no change in STOP.

Moving the hard disk to a totally different machine produes nothing
different: STOP. Thus there is a problem in the disk itself, I assume.

So, if I can use the Recovery Console to deal with various files in
Windows
directory and subdirectories, how can I recover the user data files?

Of course, the user is really desperate and promises to do more backups.

Here are some options to backup data.

1. Take the drive out of the computer and install it as a slave drive in
another Windows XP or 2000 computer. It should read the drive ok, so you can
copy the data.

2. Create a bootable Bart's PE disk, boot from that, then copy the data to
external USB drive or flash drive.

3. Download a bootable Linux distro called Knoppix. Create a bootable CD
from that, boot from it, and copy the data to USB drive or flash drive, or
if the computer has two CD drives, one of which is a burner, then use the
k3b burning program on the Knoppix CD to burn the data to CD.

After the data is backed up do a repair install:
http://www.michaelstevenstech.com/XPrepairinstall.htm

 

[Guest]

Hey

Thanks a bunch for your life-saving reply.

I had forgotten that Windows file security could be defeated by simply
putting the drive in a system as s slave.

I had already tried a Repair install so I knew I needed a complete wipe of
the hard disk if anything were to work.

If anyone is counting, I'm now onto my second disk trashed by the Via IDE
upgrade. from Microsoft.

 

[Rock]

Hey

Thanks a bunch for your life-saving reply.

I had forgotten that Windows file security could be defeated by simply
putting the drive in a system as s slave.

I had already tried a Repair install so I knew I needed a complete wipe of
the hard disk if anything were to work.

If anyone is counting, I'm now onto my second disk trashed by the Via IDE
upgrade. from Microsoft.

<snip>

Great, glad I could help. Don't ever get driver updates from the MS update
site unless the hardware is MS manufactured. I don't use automatic updates.
I do a custom scan, read about each update and choose which ones I want.