Using Word 2002 as email text editor w/Outlook 2003

[Jon]

Our company just upgraded to SBS 2003 and are now using
Outlook 2003. Since the upgrade, I cannot seem to use my
Microsoft Word (V. 2002-Office XP) as my email text
editor. If I go to Tools, Options, Mail Format in Outlook
2003, the area that syas "use Microsoft Office Word 2003
to edit e-mail messages" is grayed out. Besides that, I
do not have Word 2003, I have Word 2002 from Office XP.
If I try another route in Outlook: Actions, New Message
Using, Microsoft Office, Microsoft Word Document...I get
a message that it can't create the item. Or, Actions, New
Message Using, Microsoft Office Word 2003 (HTML), it says
that I must install the version of Word that matches
Outlook 2003. Any cluse out there as to how I can make
this work? Thanks in advance.

-Jon

 

[Milly Staples [MVP - Outlook]]

Simple answer is that Outlook and Word must be the same
versions to work together. This has not changed since
Outlook 97/98 and Word 2000 - that combination did not
work nor any other cross-version pairings.

If you upgrade to Word 2003, you can then use it as the
message editor in Outlook 2003.

 

[Guest]

----- Jon wrote: -----

Our company just upgraded to SBS 2003 and are now using
Outlook 2003. Since the upgrade, I cannot seem to use my
Microsoft Word (V. 2002-Office XP) as my email text
editor. If I go to Tools, Options, Mail Format in Outlook
2003, the area that syas "use Microsoft Office Word 2003
to edit e-mail messages" is grayed out. Besides that, I
do not have Word 2003, I have Word 2002 from Office XP.
If I try another route in Outlook: Actions, New Message
Using, Microsoft Office, Microsoft Word Document...I get
a message that it can't create the item. Or, Actions, New
Message Using, Microsoft Office Word 2003 (HTML), it says
that I must install the version of Word that matches
Outlook 2003. Any cluse out there as to how I can make
this work? Thanks in advance.

-Jon

 

[Russ Valentine [MVP-Outlook]]

You can't. The message you got was correct. Versions must match.