Users can't change password

G

Guest

We have an irritating problem - when a user's password is near to expiring
Windows asks them if they want to change it, but if they try to it tells them
they do not have permission.

If they log in with the old password, then change it, everything works fine
- which is OK unless their password has already expired!

We are a mixture of Windows XP and Windows 2000 logging in to two Windows
2003 servers sharing an Active Directory.

Any ideas please?
 
G

Guest

Sounds like a setting in Group Policy is stopping users from changing
passwords. Look in your Group Policy Object and see if a setting was
incorrectly assigned in this area.
 
G

Guest

I agree entirely - but which setting! I have looked and looked for hours and
not found a relevant one.
 
G

Guest

There is a setting in Local Users and Groups in each account which stops
users from changing passwords. Go to Administrative Tools in All Programs,
then select Computer Management. In Computer Management open Users and
Groups, then click on Users, then double click on a user and check if the box
for stopping the user from changing the password is checked. If it is checked
uncheck it and click ok. Then go into each user account you have and so the
same. If this box is not checked I am out of suggestions, and perhaps
somebody else will have more to offer. Good luck and I hope this fixes your
problem,
 
G

Guest

Thanks for trying, but because we use domain logons and Active Directory
there are no users in the local user list!

And no, they are not individually restricted from changing their passwords
in Active Directory. They can change their password, but not until they have
successfully logged on.
 
G

Guest

Then I am sorry I am unable to provide further assistance, as my experiance
right now is limited to local workgroup computers on a work group network,
without a server. I am actively learning as much as possible regarding
computers, and am now studying domains and servers. I am excited about the
new OS Vista as the Group Policy has been expaned in stand alone or workgroup
networked computers for multiple GPOs. This is a great advance in extending
GP to individual users on stand along or groupwork networked computers.
Again, sorry I was unable to help more, Happy Thanksgiving to you and a great
holiday season.
 
G

Guest

Woodworm said:
We have an irritating problem - when a user's password is near to expiring
Windows asks them if they want to change it, but if they try to it tells them
they do not have permission.

Actually this is an age-old chestnut that goes back to at least NT4 days.
Server OSs and XP Pro by default force a password-change every 42 days, yet
they also allow you to set a conflicting policy disallowing password changes.
This of course results in the failure of the computer when the password
expires, and this might occur under very awkward circumstnaces, such as on
location with a laptop.

As the password-expiry is not the work of the person installing the computer
(and in fact its existence is never notified to him) it is surely therefore
the responsibility of the coder to warn of the conflict when a policy is set
restricting who can change passwords.

It's high time this oversight was corrected.
 
G

Guest

I appreciate that conflicting policies as you describe are possible, but I
don't have them! And in fact users can change their password once they have
logged in, so it isn't a policy preventing changing passwords!

Up until earlier this year the whole thing worked as it should. Now this
problem has arisen for no apparent reason.

Something has changed - and I really have to track it down before it sends
me to the funny farm!
 

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