USB printer ports missing

[Guest]

I recently unplugged my samsung ml-1710 printer.

When I went to reinstall I got an error, don't remember error im afraid.

Now when I try to install any USB printers my machine cannot find any usb
printer ports.

When I look in devices I do not see usb printing supported??

I suspect it migh be usbprint.sys not loading right?

Any suggestions?

Thanks TIM

 

[Cari \(MS-MVP\)]

a) Is the Print Spooler started?

http://www.coribright.com/windows/Article Nine.htm

b) Are the USB ports KNOWN to be working with other USB devices?

 

[Guest]

Cari thanks

I am able to print to my epson stylus non usb printer, so I think yes to #1

Yes usb on my wireless mouse and camera cradle both work fine

I found it strange that in devices under usb, that usb for printers is
missing??

hope this helps TIM

 

[Cari \(MS-MVP\)]

Do a complete uninstall and reinstall of the USB printer....
http://www.coribright.com/windows/Article One.htm

The file you are missing should be part of the printer driver software.

 

[Guest]

Cari

I tried it, it still comes back and says it can't find the usb ports??

TIM

 

[Cari \(MS-MVP\)]

Go into the Device Manager, and open the 'tree' of USB Controllers... right
click on them and select Uninstall.

Reboot the PC. XP should re-find and re-install the USB ports.

 

[Guest]

I had previously done this, But, I just did it all again.

Same result, it installed all usb items EXCEPT the usb print port.

And as a result it came back with not able to find port for the hp printer
install.

Sorry??

 

[Guest]

Tim,
I'm having the same problem, but with 2 other brand printers. I think you're
right about usbprint.sys, but no one seems to have a solution on reinstalling
the usbprn service.