USB device not recognised by Plug and Play

[Guest]

An XP Home user on my laptop, I use a USB mouse and a USB camera connection
staisfactorily, however when I plug in my new sandisk MP3 player it is not
recognised other than "new hardware detected" message. It asks for a driver,
which shouldn't be neeeded.

Here are the pertinent system settings which may help (sorry about the
formatting):
IRQ’s
IRQ 10 VIA Rev 5 or later USB Universal Host Controller\b0\
IRQ 11 VIA Rev 5 or later USB Universal Host Controller\b0\par
IRQ 11 Standard Enhanced PCI to USB Host Controller\b0\par\tab\par
USB:
HID-compliant mouse\tab HID\\VID_0F62&PID_1001\\6&17AF429D&0&0000\par
Standard Enhanced PCI to USB Host Controller\tab
PCI\\VEN_1106&DEV_3104&SUBSYS_83751071&REV_82\\3&61AAA01&0&83\par

USB Human Interface Device\tab USB\\VID_0F62&PID_1001\\5&23A830DA&0&2\par
USB Root Hub\tab USB\\ROOT_HUB\\4&2621EFE&0\par
USB Root Hub\tab USB\\ROOT_HUB\\4&151BCFA3&0\par
USB Root Hub\tab USB\\ROOT_HUB20\\4&9CD14E3&0\par
VIA Rev 5 or later USB Universal Host Controller\tab
PCI\\VEN_1106&DEV_3038&SUBSYS_83751071&REV_80\\3&61AAA01&0&80\par
VIA Rev 5 or later USB Universal Host Controller\tab
PCI\\VEN_1106&DEV_3038&SUBSYS_83751071&REV_80\\3&61AAA01&0&81\par

Modules :
usbstor USB Mass Storage Driver
c:\\windows\\system32\\drivers\\usbstor.sys\tab Kernel Driver\tab No\tab\tab
Manual\tab Stopped \tab OK \tab Normal \tab No \tab No\par
usbscan USB Scanner Driver c:\\windows\\system32\\drivers\\usbscan.sys\tab
Kernel Driver\tab No\tab\tab Manual\tab Stopped\tab OK\tab Normal\tab\tab
No\tab No\par
usbhub\tab USB2 Enabled Hub
c:\\windows\\system32\\drivers\\usbhub.sys\tab\tab Kernel Driver\tab
Yes\tab\tab Manual\tab Running\tab OK\tab Normal\tab\tab No\tab Yes

 

[Yves Leclerc]

How are you connecting this player to the USB? I got this before and it was
because of a "bad" USB cable connection.