USB 2 HUB not recognized as hi-speed

[gilgil]

I have a notebook Dell Inspiron 5150 with Windows XP Home SP2

I recently purchased a Belkin Hi Speed USB 2.0 - 4 Port HUB (F5U234) but
cannot make it work at hi-speed after plugging it into one of my USB ports.
It work only as USB 1.

Any suggestions?

gilgil

 

[Andor J Kiss]

Hello,

Under My Computer, Device Hardware, select USB hubs, and click UPDATE
DRIVER; automatic find and you should be good to go. WinXP did not
automatically support USB2.0, only 1.1; WinXPsp1 did, but only switched to
USB2.0 if you manually told the machine to upgrade the drivers.
If that is not the problem; see if Belkin has a patch/update/driver.

Andor

 

[gilgil]

Thanks Andor,

I tried your suggestion but the driver is already updated: 5.1.2600!

 

[Andor J Kiss]

Ok, here's two other possibilities (1) Not all USB ports can support an
external HUB, so try one closetest to the "back" of the machine; given that
this is a laptop, you might be very limited to choices. (2) Try to find USB
specific drivers by the manufacturer of the board, not microsoft.